Olavitaskin Reviews 150

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, most reviewers were somewhat happy with their experience overall. Many customers have praised the customer service, highlighting quick responses and helpful staff who are understanding and professional in addressing concerns. Reviewers appreciate the prompt assistance with cancellations and refunds, often noting that their requests were handled efficiently and with care. Some users also found the products to be effective, seeing positive outcomes and improvements in their skin. Conversely, a small portion of people felt dissatisfied with the product's performance, reporting issues like skin reactions or no visible improvements. A significant number of customers also experienced difficulties with subscription cancellations, with some being charged or receiving additional shipments even after attempting to cancel multiple times. This led to frustration regarding unexpected orders and the perceived lack of clarity around subscription terms.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, praising the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Cancellation

People report negative experiences with cancellation, with many consumers struggling to cancel subscriptions... See more

Subscription

Users describe negative interactions with subscription services, often reporting difficulty canceling their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I canceled my subscription yet I was informed there's an additional order on the way. My credit card was charged. I've sent at least 3 emails canceling my subscription. Finally Jerry, your represen... See more

Company replied

Rated 5 out of 5 stars

I ordered Olavita products, but I could not use them because I had a severe outbreak of rosacea. I had to use antibiotics, no any other creams or lotions. I returned the items according to the Olavita... See more

Company replied

Rated 5 out of 5 stars

The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... See more

Company replied

Rated 5 out of 5 stars

She was very good at explaining everything even though policy say you can return. As long as no more sent or charges. I still feel that notification should have been given before item "out for shipme... See more

Company replied



Contact info

3.5

Average

TrustScore 3.5 out of 5

150 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scammers ..

Scammers ..

6 October 2025
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi,

We’re very sorry to hear about your experience and understand how frustrating this must feel.

We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.

We have reached out to you via email — please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.

Kind regards,
Olavita Team

Rated 1 out of 5 stars

My wife purchased the ‘Facial Skin Care…

My wife purchased the ‘Facial Skin Care Massager’ from Olivata for £113.28 (advertised as $139.95) and has today arrived. Total scam. The product is a Temu £6.60 product, nothing more! I just could not believe how a company could provide such a cheap product as this. Please avoid buying from this company.

26 March 2025
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi Ray,

We’re very sorry to hear about your experience and understand how frustrating this must feel.

We take concerns like this very seriously and would really like the opportunity to review your case in detail and assist you further.

We have reached out to you via email — please kindly check your inbox (and spam folder just in case) and respond so we can help resolve this for you.

Kind regards,
Olavita Team

Rated 1 out of 5 stars

Don't buy from the company, they're con artists

I haven't tried it yet, but I am fuming because this company charged me £79 for 3 bottles of Liquid Botox Solution and you can buy it from Amazon for £21.99.

22 July 2024
Unprompted review
Olavitaskin logo

Reply from Olavitaskin

Hi Julie,

Thank you for your feedback — we understand your concern.

We would like to clarify that products sold through third-party platforms such as Amazon are not affiliated with us, and we cannot guarantee their authenticity or quality. To ensure you receive genuine products and full customer support, we always recommend purchasing directly from our official website.

If you have any questions about your order or need assistance, please feel free to reach out to us at support@olavita.co — we’re here to help.

Kind regards,
Olavita Team

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