Without a doubt, when we visited Oka in Harrogate,last weekend, the one thing that made our experience so amazing, was Sam. She couldn’t have done anymore to help us. She took the time to find out wha... See more
Company replied
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Without a doubt, when we visited Oka in Harrogate,last weekend, the one thing that made our experience so amazing, was Sam. She couldn’t have done anymore to help us. She took the time to find out wha... See more
Company replied
Staff were friendly, the store was a pleasure to walk around. However, we wanted to buy what we thought were 3 cushions oy to find that we were actually buying 3 cushion covers.The pads were priced s... See more
Company replied
We have been shopping in the Harrogate store for years and always receive a friendly welcome. The staff are all friendly, professional and helpful. Particularly Emma, Fleur, Carole Zoe and not f... See more
Company replied
The customer care and advice was brilliant, thank you Emma. What let the company down a star was the delivery men, drove as fast as they could to turn around in our drive, felt like they hurled the... See more
Company replied
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
9 West Park, HG1 1BL, Harrogate, United Kingdom
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Oka in Harrogate is a lovely store with a great range of products to view, helpful staff and many things to tempt you at various different price points.

Reply from OKA - Harrogate
Very friendly environment and efficient service .

Reply from OKA - Harrogate
On the While Good
After a bit of a discussion about whether a refund could be given on a faulty cushion cover, I found the sales lady to be very helpful and informative as she presented lots of different options.
The returns policy is not great though.As the manager was in a meeting I was initially told to contact customer service. I bought the cover from the shop.

Reply from OKA - Harrogate
Very helpful, friendly staff .
Store looked good post Christmas and Sale was still on .

Reply from OKA - Harrogate

Reply from OKA - Harrogate
Very helpful staff and beautiful products; good sale bargains too!

Reply from OKA - Harrogate
Very friendly and knowledgeable staff and lovely products

Reply from OKA - Harrogate
Very helpful store staff (particularly Freya in Harrogate) who are always good at finding creative solutions.

Reply from OKA - Harrogate
Very helpful staff and just walked into a beautiful festive showroom...

Reply from OKA - Harrogate

Reply from OKA - Harrogate
I’ve bought some lovely pieces of furniture and soft furnishings from the Harrogate Oka store recently and over the last couple of years. I am delighted with how they have added another level of style and quality to my home.
The staff in the Harrogate store are all approachable, friendly and helpful, particularly Zoe, who has gone out of her way to help me achieve the look I want.
Zoe has been so supportive, putting together design ideas without any pressure at all. I have felt comfortable in taking my time and, as a result, I am delighted with the comfort and look of my home.

Reply from OKA - Harrogate
All the staff brilliant at the Harrogate branch and it’s always a pleasure to spend time in this beautiful furniture store.

Reply from OKA - Harrogate
First class and attractive merchandise, excellent personal attention from staff.....in one word...."Faultless"
I love your Christmas Tree x

Reply from OKA - Harrogate
Customer service at the Harrogate store was really good as usual and some good advice thank you

Reply from OKA - Harrogate
Excellent service from your most enthusiastic and helpful staff. Your products are absolute top quality.

Reply from OKA - Harrogate

Reply from OKA - Harrogate

Reply from OKA - Harrogate
Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!

Reply from OKA - Harrogate
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