OKA - Froxfield Reviews 141

TrustScore 5 out of 5

4.8

The Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We came to look at the patio furniture Debbie. Bethany and Angela were so friendly and helpful, we purchased two chairs and cushions and wouldn't hesitate to return again.

Rated 5 out of 5 stars

I would like to say the the staff at Froxfield are absolutely fantastic!! And the trade team are always super helpful Helen Avoth Interiors Home & Garden

Rated 5 out of 5 stars

Consistently good quality items and really helpful staff, esp Debbie and the rest of the lovely staff at OKA Hungerford/Marlborough

Rated 2 out of 5 stars

The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.


Contact info

  • The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, United Kingdom

  • +44 1488 684250

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Excellent choice and extremely helpful…

Excellent choice and extremely helpful staff.

23 August 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Veronica,

Thank you for your kind review. We’re delighted to hear you were pleased with the excellent range of products and the helpful service from our Froxfield team. Your feedback is greatly appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful lady at the Froxfield…

Very helpful lady at the Froxfield store. Bought a lovely tray at a good price.

21 August 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Alison,

Thank you for your lovely review. We’re delighted to hear you received such helpful service from our Froxfield team and found the perfect tray at a great price. Your feedback is much appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Your colleague was very helpful…

Your colleague was very helpful instore, allowing us to put a bulb in a lamp to see what it would look like lit up. She also took great care wrapping our purchases.

13 August 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Elizabeth,

Thank you for sharing your experience. We’re so pleased our Froxfield team took such care in assisting you and ensuring your purchases were well looked after.

Kind regards,
OKA

Rated 5 out of 5 stars

Worth the 3 hour drive from Derbyshire!

Very friendly & helpful lady served me. Thank you.

21 July 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Thank you for your lovely review — we’re delighted to hear that your visit to our Froxfield store was worth the journey and that you were warmly looked after by our team.

Kind regards,
OKA

Rated 5 out of 5 stars

Above and Beyond from Froxfield team

Thank you to the team in the Froxfield store.
Only one piece of the item I wanted was left in the store only.
The team went above and beyond to proceed with the purchase over the phone and then to carefully pack it.
It arrived in a perfect condition.
So thanks again!

3 June 2025
Rated 5 out of 5 stars

Attentive and very polite Customer…

Attentive and very polite Customer Service from all staff members.

26 June 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Mr Berry

Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a friendly and knowledgeable impression — we’ll be sure to pass on your feedback.

Warm regards,
OKA

Rated 5 out of 5 stars

A happy Sunday morning!

Lovely cheery knowledgeable staff. Love the way the shop is laid out. 10/10

25 May 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Customer,

Thank you for your wonderful feedback! We're so pleased to hear you enjoyed your Sunday visit — and that our cheerful and knowledgeable team made it even better. We're glad you loved the shop layout too!

Warm regards,
OKA

Rated 5 out of 5 stars

Great purchasing experience

Great purchasing experience

10 May 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Mr Barrett

Thank you for your kind words! We are pleased to hear that you enjoyed your recent visit to our Froxfield store.

We hope to see you again soon.

Best regards
OKA

Rated 5 out of 5 stars

I popped into your Froxfield store…

I popped into your Froxfield store yesterday. I wanted a lampshade in fact I bought two. I was also interested in some tea cups. I was looked after by a lovely and knowledgeable young woman, who gave me good advice. She also told me that the tea cups I had been interested in were in the sale at a good price I bought four! Such good service from a super associate. Always good to look around your storeroom.

27 April 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Lynn

We are thrilled to hear that you had such a wonderful visit to our Froxfield store. It's fantastic that you found the lampshades you were looking for and that you were able to take advantage of the sale on the cups and saucers.

We are proud of our team and appreciate your kind words about the assistant who provide our such excellent service and a pleasant shopping experience.

Best regards
OKA

Rated 5 out of 5 stars

I’ve been shopping with OKA for over…

I’ve been shopping with OKA for over 30yrs and furniture still in amazing condition. Always receive a warm welcome in their stores with helpful & friendly staff .
Exemplary.

18 April 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Natalie

Thank you so much for your kind words and for being such a loyal customer!

We are thrilled to hear that you continue to enjoy our furniture and appreciate the warm welcome you receive in our stores. We are committed to providing exceptional service and quality products, and your feedback means a great deal to us.

Thank you for your continued support and we look forward to welcoming you back soon!

Best wishes
OKA

Rated 5 out of 5 stars

I recently visited the Froxfield…

I recently visited the Froxfield Showroom where I found the staff to be very helpful and nothing was too much trouble. Thank you.

18 April 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Thank you for your kind review!

We're thrilled to hear that you found our team helpful and accommodating at the Froxfield Showroom. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.

We look forward to welcoming you back soon!

Best regards
OKA

Rated 5 out of 5 stars

Very pleasant & helpful service

Very pleasant & helpful service

17 April 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Ian

Thank you for your kind words!

We're delighted to hear that you had a positive experience with our Froxfield team. Providing excellent customer service is something we take pride in, and we appreciate your feedback.

Best regards
OKA

Rated 5 out of 5 stars

Beautifully gift wrapped and such…

Beautifully gift wrapped and such helpful people in store

13 April 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Maria

We're so glad to hear you had a positive experience in our Froxfield store!

It's wonderful to know our team was helpful and that you were pleased with the gift wrapping. We strive to provide excellent customer service and appreciate your kind words.

Best regards
OKA

Rated 5 out of 5 stars

Extremely pleased with my new lamp…

Extremely pleased with my new lamp shades and my Tote bag
As always staff very helpful and pleasant

22 March 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

Dear Sharon

We are delighted to hear you're happy with your new lampshades and tote bag. It's wonderful to know our Froxfield team provided you with pleasant and helpful service.

Kind regards
OKA

Rated 5 out of 5 stars

Amazing customer service staff are…

Amazing customer service staff are happy to help !!

28 March 2025
OKA - Froxfield logo

Reply from OKA - Froxfield

We're thrilled to hear you had such a positive experience in our Froxfield showroom and that the team were happy to help!

Kind regards
OKA

Rated 5 out of 5 stars

Just want to say how amazing your…

Just want to say how amazing your manager charys has been at your froxfielld branch she is a real asset to oka and goes well beyond what you could reasonably expect to help customers. A real star in your team

23 March 2025
Unprompted review
OKA - Froxfield logo

Reply from OKA - Froxfield

Thank you for your wonderful words!

We are thrilled to hear that you had a positive experience at our Froxfield branch. We are incredibly proud of our team and appreciate your recognition of their hard work and dedication to providing excellent customer service.

Kind regards
OKA

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