Ordered 20 Inch Tournament Folding Mahogany Maple Chess Set, arrived promptly however with slight defect. Replacement arrived quickly, very, very satisfied with the speed of communication a... See more
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Review summary
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The Isle of Lewis chess set and Board has been excellently received as a Christmas present. One slight flaw in one of the pieces, and a call to Official Staunton, resulted in a replacement piece being... See more
I’ve got to give this company a good review. I ordered an algebraic chess board and chess pieces which arrived very quickly after placing the order. One of the white knights was damaged and I asked t... See more
I recently bought a British Special set from Staunton and must say my experience has been phenomenal! There was some damage to a few pieces in transit and some minor flaws around the sharp edges of s... See more
Company details
Written by the company
Chess sets to buy at the Official Staunton chess store offering a huge selection to choose from with free UK mainland courier shipping. UK's finest chess shop
Contact info
3 GARNERS LANE, WHIXALL, SY13 2NF, WHITCHURCH, United Kingdom
- 01948880060
- sales@officialstaunton.com
- officialstaunton.com
4.7
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Great quality products / Excellent Customer Service
These chess products are the best quality available. Customer service is also excellent. Thank you Staunton!
21 June 2025
Unprompted review
Looks very good
Looks very good, but I feel the veneer is quite poor, which is even broken/chipped in one place.
Would have included an image but doesn't seem to be that option here.
5 June 2025
Incredible customer service
We had our board arrive with slight damage and they sorted it immediately without any issue. New board arrived and looks great. I’m really happy with the response and the company as a whole
5 June 2025
Really pleased with the pieces I…
Really pleased with the pieces I ordered as usual the service was great the pieces were well packed…five stars
4 June 2025
No problems or complaints
No problems or complaints. Easy to order, delivered promptly, well packaged. Lovely chess set and board. Highly recommended to all.
1 June 2025
Amazing Service!
Delivery was next day with no issues. Everything in perfect condition, thank you!!
6 May 2025
Brilliant
Brilliant ! There are not many supplies of chess sets/boards that are able to beat Official Staunton. Really exceptional quality along with a well trusted company.
Recommend 100%
9 May 2025
Unprompted review
Very pleased with the product
27 April 2025
Great quality chess set with amazing…
Great quality chess set with amazing detail. The set was bought as a birthday gift for my partner who absolutely loved it.
27 April 2025
Excellent Professionalism
I didn’t actually make a purchase from this company as the set I enquired about was out of stock but when I was asking them many questions about various sets they were still amazingly helpful and professional and spoke highly of another company who I ultimately ended up purchasing a set from. I was impressed with their professionalism and also their responsiveness and the company I eventually purchased a chess set of also said what an excellent company this was. I would have gladly purchased from this website if the set I looked at was in stock but it wasn’t to be on this occasion despite their amazing customer service and willingness to help despite them not gaining a sale. Thank you Official Staunton and maybe next time!
30 April 2025
Unprompted review
Great experience.
Chess pieces were packed well and shipped quickly. Excellent workmanship seen on all of the pieces!
3 April 2025
Great little travel set
Great little travel set. I did wonder if the 13” would be took big but actually it is perfect size for taking around. The magnetic bases are very good. Can hold board upside down and the pieces don’t fall off. Equally you wouldn’t know they are magnetic when moved around the board.
31 March 2025
Swift delivery and the product is…
Swift delivery and the product is great.
Pity the level of chess doesn’t match the quality of the product .
30 March 2025
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