OfficeEasy NL Reviews 1,009

suport super....

Every time delivery is taking too long. Sometimes cargo get lost. It is DPD to blame, but maybe this will push OfficeEasy to switch delivery partners.

Also support do not give updates on the status of your raised tickets.

Products are great though. Big selection of professional tools, and hard to come by items.

Everything was handled smoothly and correctly with a good follow-up, no comments

Was great. Best prices. Smooth and fast.

Very good experience.

I have ordered Samsung Flip 75 Inch and instead of ordered item, I received different product that is not worth half of the price of the ordered item. I got in touch with customer care, and for almost two weeks I am receiving response that they are trying to get in touch with their supplier. It is like I purchased item from supplier and they are trying to help me. Totally untrustworthy place, long delivery times and very poor customer service.

They fulfilled my order quickly and without any problems

Lange levertermijn, product is wel in orde.

Do not use this site!
I ordered the headphones, and my order was blocked because the manager decided that they don't recognize my PayPal details vs delivery address. I had to give 2 follow-up calls to get it unblocked.
After that, there was no delivery, nothing for 2 weeks, and I had to call the support to check the status of the order, as the promised delivery lead time is 2 days. The support contact informed me that there was a delay with refilling the stock, but they expect to send my order within 2 days.
A few days later I had to call them again as there was no news, and was informed that the pallet with the headphones was lost by their logistics company, and they expect it to be re-processed within 2 weeks. 2 weeks later there was no news, so I called again, to listen to the same story, and was offered a follow-up call the next day. No one called me back, so I called them again, and canceled the order, with a promise of immediate reimbursement. The next day nothing happened, so I had to call them again, to learn that the management decided to introduce a 5-day return payment delay.
So, the order was placed on Sept 6, canceled on Oct 11, and the expected money return date is Oct 20! OfficeEasy NL is simply using customers as a money borrowing agent, to improve Operating Working Capital KPI at customers' expense.
Summary: it's my worst online shopping experience in years. My advice to anyone - buy from Amazon, Bol, or any other resource, but not this one.

The camera works fine. The only thing that I didn't like, it was the box, full with oil spots and unsealed. If it will happen again, I will return the product.

The refund process is taking very long. I have shipped my item back on 22/06 and I have not received my money back. They told me my money was refunded on 21/07.
Today is 30/07 and still I have NOT received it. They are not responding well to my emails. I keep telling them I dont have the money back yet, and there is no action from them. they are literally ignoring me. the customer service is not good at all. I dont recommend buying from them.

Very well done. Quick delivery and everything was in the box as expected

My experience with OfficeEasy was very positive. The initial shipment was lost by the shipping company, but the representative from OfficeEasy arranged for a new shipment which I received within a few days. Shout out to customer service representative Mr.de Pauw! He went out of his way to ensure that I received the products I had ordered. Petje af!

Great service and very kind and helpful on the otehr side of the phone