Octopus Legacy Reviews 

3,435
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fleur was excellent and very easy to talk to and explained everything clearly and professionally. She was able to answer all questions needed and flexible to allow for changes if so needed at later st... See more

Rated 5 out of 5 stars

Extremely satisfied! I was really impressed with my appointment to revise my Will. Chris (the Estate Planning Consultant) was extremely knowledgeable, imparted good advise and remembered my origi... See more

Rated 5 out of 5 stars

Zara was amazing. She listened fully to our situation and what we wanted and discussed each point with suggestions when needed. We really felt listened to and there was no judgment on our choices. It... See more

Rated 5 out of 5 stars

After making my initial contactwith Octopus about my Will the service I have received has been fantastic. They kept me informed of everything that is going on and the video meeting I had with the soli... See more

Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,435)

2,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke to Tim such a well mannered…

Spoke to Tim such a well mannered respectful gentleman. Made the process so smooth and really appreciate his warmth kindness and respect talking about things I knew little about learnt a lot and actually enjoyed the process of writing a will thank you Tim

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy going

Easy going, well explained, all my questions answered in plain English, I felt everything went well and can go back with any follow up questions with no problems,
all good,

21 July 2026
Rated 5 out of 5 stars

New Will

I was well informed of what would be discussed, what was required from me and every step was fully explained.

20 July 2026
Rated 5 out of 5 stars

Professional and friendly, tailored to our needs.

The appointment was easy to set up in our own home; we had useful information given prior to the appointment & reminders of it.
The person who I spoke with to arrange the appointment was very friendly, helpful,polite, and professional.

Jenna arrived on time and was very pleasant, friendly, approachable, polite & professional. She explained how long the appointment would take and asked if we had any questions. She put us at our ease & we felt comfortable answering the questions.

We were given lots of information in an easy to understand format and Jenna explained it well.

The appointment felt personal to us and our circumstances and we were given time to look at information & ask questions.

We have no hesitation in recommending Octopus Legacy, we feel reassured that everything is in place in accordance with our wishes.
Thank you and a personal thanks to Jenna.

20 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look