Fleur was excellent and very easy to talk to and explained everything clearly and professionally. She was able to answer all questions needed and flexible to allow for changes if so needed at later st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely satisfied! I was really impressed with my appointment to revise my Will. Chris (the Estate Planning Consultant) was extremely knowledgeable, imparted good advise and remembered my origi... See more
Zara was amazing. She listened fully to our situation and what we wanted and discussed each point with suggestions when needed. We really felt listened to and there was no judgment on our choices. It... See more
After making my initial contactwith Octopus about my Will the service I have received has been fantastic. They kept me informed of everything that is going on and the video meeting I had with the soli... See more
Company details
Written by the company
Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.
Contact info
United Kingdom
- octopuslegacy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly, efficient and knowledgeable
Friendly, efficient and knowledgeable! Made us feel comfortable discussing complex topics. Very accommodating in terms of meeting location and timing. Would highly recommend.
Spoke to Tim such a well mannered…
Spoke to Tim such a well mannered respectful gentleman. Made the process so smooth and really appreciate his warmth kindness and respect talking about things I knew little about learnt a lot and actually enjoyed the process of writing a will thank you Tim
Easy going
Easy going, well explained, all my questions answered in plain English, I felt everything went well and can go back with any follow up questions with no problems,
all good,
Paul was very nice and effective. Great experience.
Paul was very nice, competent and effective. Pleasure to work with him.
Kara was very knowledgeable helpful and…
Kara was very knowledgeable helpful and friendly I’m happy with the plan
At first I was a little nervous
At first I was a little nervous, it is hard to talk about. But the Gentleman was so kind and understanding and very helpful. It was Great.
Will writing update
Polite , professional and efficient service.
With unexpected financial advice given.
Easy to set up and complete
My husband and I was dreading it but…
My husband and I was dreading it but Kara was so friendly and helpful and explained everything that at the end we was really happy that it was allsorted
Very easy to use
Very easy to use, can come back to it too if you can't do it all at the same time.
New Will
I was well informed of what would be discussed, what was required from me and every step was fully explained.
Helpful friendly professional service
Was able to discuss all the change of situation and content of the wills with a little bit of selling other services or additions to the service we currently enjoy. Jordan was professional, friendly and engaged which was great
Professional and friendly, tailored to our needs.
The appointment was easy to set up in our own home; we had useful information given prior to the appointment & reminders of it.
The person who I spoke with to arrange the appointment was very friendly, helpful,polite, and professional.
Jenna arrived on time and was very pleasant, friendly, approachable, polite & professional. She explained how long the appointment would take and asked if we had any questions. She put us at our ease & we felt comfortable answering the questions.
We were given lots of information in an easy to understand format and Jenna explained it well.
The appointment felt personal to us and our circumstances and we were given time to look at information & ask questions.
We have no hesitation in recommending Octopus Legacy, we feel reassured that everything is in place in accordance with our wishes.
Thank you and a personal thanks to Jenna.
Very informative and helpful
Khaled didn't rush me and explained…
Khaled didn't rush me and explained everything to mmake sure I understood and that it was all my wishes. Mrs Lorraine Attwood.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








