Octopus Energy España Reviews 

Flor was excellent in resolving our query as it’s our first dealings with energy and water in Spain since moving here. Flor did a great job in helping and supporting us. Thank you

⭐️⭐️⭐️⭐️⭐️ Excellent customer service and smooth experience
I’ve had a really positive experience with Octopus Energy so far. Everything has been clear, transparent, and easy to manage from the start.
Customer service stands out in particular — responses are quick, friendly, and actually helpful (which isn’t always the case with energy companies). They kept me informed throughout my recent power change, and the whole process was smooth and stress-free.
I also appreciate how straightforward their communication is — no confusing jargon, just clear explanations and honest information.
Overall, a reliable and customer-focused energy provider. Highly recommended!

We are new to Octopus Spain, but have been Octopus Energy UK customers since 2017.

The Octopus Spain Team are exactly the same as in the UK, polite, helpful and very professional. No matter who the person they all react the same, seeking to support, assist and solve problems.
Great service and as always very competitive prices.

During the process of adding solar I had some questions and some things to do to get activated.
Octupus staff were not only helpful but came back to me really quickly.
I couldn’t ask for more.
Thank you.

Switched over from Obderola - was very pleasantly surprised how great the Octopus Team were with helping me switch over - especially Enrique.
I like the App and how I am kept informed by email with everything to do with my account
Thank you Octopus Spain

Have just switched over to Octopus Spain - from Iberdrola. Very pleased with the switch-over process and the amazing help I received from Enrique and Nat. From my experience, so far - I can highly recommend Octopus - their App is great, as well

What an excellent service! Enrique dealt with my electricity switch with a fantastic professional attitude! Also Valerie for guiding me through with the original query! Well done octopus energy, you have a great team!

I am very new with this company but they sure have made me welcomed already. Love the personal interactions they have with their clients, heard so much good about this company and looking forward working with them . José Domínguez Has been really nice and welcoming right off the bat , thank you.

Fast. Work well. Not the cheapest, but cheap price. Pretty fast support. Solar panels were installed without any problems.

Reichel in Octopus ES was perfect in helping me. By mistake I e-mailed Octopus UK and they could not help me at all...

Very happy with the Agent Giancarlo who clearly and professionally guided me to complete paperwork..Thank you

I am a new customer with your company. I have been helped this morning on the telephone with Jose Dominques. So very helpful to allying my worries for my electricity supply to be connected after 10 days without electricity in this heat. Very helpful man.

I use Octopus Energy in both the UK and Spain. My recent interaction regarding my Spanish account was flawless. Marina B sorted my issue quickly. Excellent customer service support.

Exemplary service by all, but most diligently by Marco. Service level that foresees the demise of the Endesa and Iberdrola bullies and never-solved inquiries

Marta was great, helped us fine so… we could highly recommend Octopus. Quick reaction to all our questions👍

We were helped very nice.
And within 30 min. Back fort.

Two hours ago I sent a mail to Octopus, as I wanted to change from Iberdrola to them for our house in Spain. As I am in Switzerland with a Swiss phone number, I wasn't able to do it over their website directly.
Enrique (excellent service from him) called me just now and did all for me over the phone. Really great service and absolutely unbelievable speed! Thank you very much! Best regards Marc

I have just migrated away from Iberdrola to Octopus ES as I am a UK Octopus customer. Excellent experience and Enrique was very helpful and spoke excellent English which was very helpful.

Very good, people caring when talking to you

Giovanni was one of the sales advisors that I spoke to and he did an absolutely amazing job of guiding me through the process of switching to Octopus and making an adjustment to a different power level.

I could not be more happy with the communication from the Octopus team!