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Oakmans Estate Agents Reviews 482

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TrustScore 5 out of 5

4.8

Real Estate Agency
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Review summary

Created with AI, based on recent reviews

Considering 408 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the entire process smooth and stress-free. Many highlight the exceptional service, noting the team's efficiency, clear communication, and dedication to keeping them informed at every stage. Reviewers frequently mention the quick response times and the personalized support received, which instilled confidence and made them feel valued. However, some people were dissatisfied with the management services, citing issues like unaddressed leaks, lack of communication, and a perceived disregard for tenants' concerns. These customers also reported instances of unprofessionalism and administrative incompetence, which led to frustrating experiences.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and friendly approach.... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, with many highlighting the helpfulness and excellent... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was easy, smooth,... See more

Response time

Users describe positive interactions with response times, with many highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic service from everyone at Oakmans, especially Lesley Barnfield. She was absolutely amazing and kept us informed at every stage. It helped us to feel relaxed even when there were dela... See more

Rated 5 out of 5 stars

My house sale has just gone through thanks to the Oakmans Northfield team. Charlee Evans valued my house and explained what would be happening next. Bill Fan and Dominic Smith did a wonderful job... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Oakmans were superb. We had trouble with selling our property through a different agent, switched to Oakmans and sold within a month. Their sales progression team were excellent,... See more

Company replied

Rated 5 out of 5 stars

Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.

Contact info

4.8

Excellent

TrustScore 5 out of 5

482 reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Property photography.

The photographer arrived promptly at the arranged time,he went around the different rooms and we moved family photos etc,he carried out the photography,video and drone footage in a timely manner,he was polite and very competent , excellent.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

House marketing photography

Photographer arrived 5minutes early; he was courteous and very professional. He was on site for 30minutes with no disturbance to my day. Photos, video and drone footage concluded

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Miss

Mr. Paddy Swift provides his professional advice and knowledge to me and fast respons action.
Mr. Dominic the photographer also take fast respons to complete his task. Both of them are polite.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Best estate agents ever.

Best estate agents ever. The Northfield team go above and beyond every step of the journey. Laura the manager and Lesley became like family, their help and support through the whole process was more than I could have ever asked for or I ever expected. Went above and beyond fitting in viewings, and even when sold made everything so much more easier. Your in safe hands with this amazing estate agents 100% recommend

6 February 2026
Unprompted review

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