Oakfield also act as a rental management agency and offer very poor service. Other than collecting rent - and taking their own fees from those funds - they do very little, beyond reminders for stat... See more
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Oakfield also act as a rental management agency and offer very poor service. Other than collecting rent - and taking their own fees from those funds - they do very little, beyond reminders for stat... See more
Company replied
Avoid. They are liars and thieves, colluding with the South African landlord at Ansvar House. He says he is a Christian, but lies and tells you he is a contractor. He leaves tenants to live in dir... See more
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I had the pleasure of dealing with Kira who was helpful and professional. She accomodated every request, answered every query and was always punctual and responsive. I would highly recommend Kira to... See more
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I am very pleased that my elderly mother chose Oakfield to sell her property. Scott Rea has been the ideal person to make the sale. He has been really kind and helpful, understanding that she is selli... See more
Oakfield is a leading independent estate & letting agent in East Sussex with branches in Hastings, Bexhill, Eastbourne, Uckfield, Heathfield & Lewes. We pride ourselves on offering outstanding customer service and building long lasting relationships with our clients based on trust. We offer Residential Lettings, Sales and Block Management services across the South East.
Maunsell Road, TN38 9NN, Hastings, United Kingdom
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Replied to 85% of negative reviews
Typically replies within 1 week
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Had a wonderful experience changing the tenancy agreement over to my new partner and my names, big thank you to Larn (of the Hastings branch) who was very helpful and patient with getting it all changed over, will highly recommend this awesome team any day.
I bought a flat 2 months ago. I just wanted to say Thank you to Molly( EstateAgent based in Eastbourne branch). She was very helpful and quick in response which was what I needed at the time.
Overall, I am very happy with the service.
Mia
I was considering using Oakfield Hastings office for the sale of my seafront property.
I always do a few test phone calls as a buyer and as a seller before making a choice of agent. They failed miserably sadly each time. Never came back to me with the requested information at all, despite promising to do so. Twice I was assured the sales agent would call me back that afternoon - NOTHING. On the final call the person answering the call said she worked in lettings but would pass my message on and I would be called back that day. To be fair to her although she fell at the last hurdle, she was friendly, polite and professional. I complained to her that I had already left two messages with no response. She assured me I would get a call back that afternoon from a sales agent, she then added that if he didn't call me back SHE WOULD. I'M STILL WAITING for someone/anyone to come back to me with the requested information. Needless to say they will not be getting any of my properties to sell now or anytime in the foreseable future.
Zero deposit scheme - the tenants I had were offered this. They gave an address in England but were living abroad and came for a short term contract. I had a problem getting paid for damage. Oakfield gave no support and said they would charge a hefty fee to submit a claim on my behalf. I did the claim myself and got paid out but it was stressful. I will not use them again. Their contract stipulates annual rises in rent too.
Just like to say a Big Thanks to Tony and Sam for all there hard work it has taken a long time to sell because of the current situation we are all in But now we have sold we can go on and live our Dream thanks again I will recommend you to all my friends
If I could give them no star, I would. Rented property from oakfield, felt as if I was being caught. They refused to refund my deposit in full, as the said they were entitled to keep one hundred pounds as end of contract check out. I felt this to be unfair along with other points, and complained to the people how hold the deposits, and they agreed they had acted incorrectly, and refunded the full amount.
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