Oakdale Fencing Reviews 1,271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the easy online ordering process and the competitive pricing, often noting that costs are significantly lower compared to other suppliers. The quality of the products, especially fence panels and timber, is consistently highlighted as excellent and as described, meeting expectations even after many years of use. Reviewers are particularly impressed with the prompt and efficient delivery service, often receiving orders sooner than expected, with many appreciating the helpful and friendly delivery drivers who assist with placement. However, some customers also noted issues with product quality, such as timber containing splits, gauges, or being undersized, and some fence panels arriving with cracks or inconsistent finishes. A few other people also felt that the delivery charges were a bit pricey, and some experienced a lack of notification before delivery or issues with missing order parts and unhelpful customer service when trying to resolve these problems.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the efficiency and helpfulness of the... See more

Product

Reviewers highlight positive aspects of product quality, often describing items as being in excellent... See more

Quality

People report positive experiences with quality, consistently describing products as being in excellent... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency, whether... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online Friday evening, using an easy and transparently priced website. Turned up early Saturday morning and within a few minutes of arriving at the sales desk, two guys on forklifts picked my... See more

Rated 5 out of 5 stars

Shane was able to get the fence panels to me before the weekend, and the delivery driver helped me to get them around to the back of the house, so he went away with two packets of chocolate biscuits... See more

Rated 5 out of 5 stars

ordered 4.8 mtr joist and went to collect as I was cutting joist using my hand saw , one of staff came out with battery operated circular saw and cut it for me , I placed an order for OSG boards and... See more

Rated 5 out of 5 stars

Used these for manys years. Mainly collect. Service is brilliant and quality items at good prices. Recent order was delivered to me. Driver was a happy chap and polite (always nice) unloaded quick and... See more


Company details

  1. Fence Supply Store

Information provided by various external sources

Oakdale Fencing provide a wide range of fencing, timber and garden landscaping products for delivery throughout the UK. With over 40 Years experience in the fencing industry the name of Oakdale Fencing is synonymous with quality, value and service. All timber is sourced from sustainable renewable sources.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products and great prices

Excellent products and great prices. Placing an order is so simple whether online, phone or at the depot, it couldn't be easier. The delivery normally comes within a couple of days from order aswell with very helpful drivers. I wouldn't hesitate in recommending Oakdale fencing.

26 July 2024
Rated 5 out of 5 stars

Great products

Very easy to order. Delivery was made by a very helpful driver. Great products. Very happy and I will definitely be using Oakdale Fencing again.

22 July 2024
Rated 2 out of 5 stars

It is way overpriced And waiting for…

It is way overpriced And waiting for too long for delivery found a better place in Basildon much cheaper and the quality of the fence was much better

24 June 2024
Oakdale Fencing logo

Reply from Oakdale Fencing

I'm sorry but this needs a response...You placed an order in our online store at 11.08am on Monday 24th July. The postcode checker on our website informs you of an expected delivery time. You then emailed to cancel your order on July 26th at 4.55am because you changed your mind. our refund was processed straight away. Why then have you decided to leave a review stating you were waiting too long for delivery and that you found a place where the quality was better? You have not seen the quality of our goods because you ordered online and cancelled before delivery took place. A truly dishonest review Moinul.

Rated 5 out of 5 stars

Great company

Great company - all my questions were answered. Fencing panels cut to size as requested. Panels arrived promptly and were good quality. I am totally happy with this Company and the service they provided plus quality materials.
Thank you to all at Oakdale.

28 June 2024
Rated 5 out of 5 stars

I'll be back

I've used this firm a number of times now and they always seem to have plenty of stock and are easy to deal with. I'd gone to another firm down the road on recommendation from my brother in law. The prices were not too far apart when I looked at the website but when I went in to order, the price jumped by nearly £200. I went less than a mile up the road to Oakdale and sourced the same items and saved myself a pocket full of money. Moreover, they had everything that I needed. Thanks v much. Your competitors lost a grand and a half of business through their numpty on the trade counter trying to take liberties.

19 June 2024
Rated 5 out of 5 stars

Garden fence with concrete posts

Delivery great even over a bank holiday. 2 panels missing so had to wait a couple of days but the driver was amazing and helped my husband to fit the panels. All in all a fabulous service would definitely recommend

21 May 2024
Rated 3 out of 5 stars

Bowed fencing came on time but wood…

Bowed fencing came on time but wood could be thicker, or finished over edges better. Otherwise okay.

25 May 2024
Oakdale Fencing logo

Reply from Oakdale Fencing

Thank you for your review I feel I should point out that the fencing was Dome or Bow Top feather edge fencing panels not bowed fencing and due to the way the top of the panel is shaped no capping rail can be fitted and were exactly as shown on our website.

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