Nykaa.com Reviews 368

I can't use here those words which I wanna use but Nykaa Customer care service,sadly I can't give 0 rating because it's starting from 1. If you're expecting to know something from them about delivery... See more

Bahot hi bekar customer service.maine same address pe kafi orders diye the pahle abhi wrong pincode batake parcel deliver hi nahi ho raha he.customer care number he wo bhi band hi he all time.chat fu... See more

What's going on with Nykaa Fashion's return process? I received a wrong delivery from Nykaa Fashion and their return process is a nightmare. Despite multiple emails, no pickup attempt has been made... See more

I will give 0 star to there customer service because they are literally useless. I am Nykaa Private Platinum member but it's been months that my every order is getting delayed for literally days & we... See more

Jyoti, Rajouri Garden Store Was attended by this gorgeous, hard working lady called Jyoti, and super happy with the experience at the Nykaa’s Rajouri outlet. She treated us with so much patience an... See more

I'm zeenat shaikh. Maine 5 to 6 time customer care me baat ki lekin abhi tak mera order nhi aaya hai. Koi responsible hai yaa nhi. Mera order 27 september ko aane wala tha lekin abhi tak nhi aaya hai... See more

Sadly i can't give Nykaa a 0. They advertise 2 hour express delivery but do not deliver. When i called their delivery agent he kept discouraging me from expecting delivery and said will deliver tomorr... See more

I would rate you 0 for the pathetic service.No proper response from customer service nor from delivery agent.Its been 2 weeks since I placed ordered.Whenever I call customer service they just say we a... See more

My first order never got status update so I cancelled and got refund. Again ordered same item this time same situation order confirmed after that no update, I waited this time no option to cancel. Alr... See more

Nykaa promises quick delivery, but there is much delay for delivery...you have to keep getting in touch with the help center to facilitate your ordered items...customer service is useless, just keep o... See more

I was looking forward to using the Dr.Jart+ Vital Hydra Solution range, but unfortunately, the products I received were close to their expiry dates with only six to nine months of shelf life left. Bot... See more

Their delivery partner, Blue Dart, is extremely rude and often delivers packages in terrible condition. The customer service team doesn’t take any action either. Nykaa also sends products that look u... See more

Don't even want to give any stars. Worst app. Extorting money from people. No proper support, only automated messages or incorrect information is provided. Don't use it. Have registered a complaint on... See more

Nyka fashion is not the same anymore,customer service is horrible. They missed most of my packages. I didn’t receive a package neither got the refund nor the credit no matter how many times I raised t... See more

Disgusting is not d word. Free products were not reflecting in my cart.. Raised complain.. Spoke to supervisor sukrani. Who said she will follow up and call back.. Nothing done.. Disgusting.. Pl stop... See more

ordered a productive online from Nykaa website very disappointed with their product.After raising a complaint with their customer care a person named Afzal from the customer team says that th... See more

Delivery does not happen on time and the dates for delivery keep changing without prior intimation. It's a big scam they just take ur money and delay the delivery. There is no option to cancel the ord... See more

Nykaa fashion has got the worst customer care service.. after delaying my order for 2 days the kind of tone the customer care executive used was really arrogant. His name was Sumit .. I ordered for gi... See more

These buggers are getting worse by day. Now they have added dropshipping vendors to their app who sell cheap copy of branded products with original pictures of the items and remove the return poli... See more

I had a very disappointing experience with Nykaa Fashion. Their customer service is extremely poor and unresponsive. It’s very difficult to get proper assistance or timely updates on orders. My deli... See more

Well-known brand for makeup

Good product must try

Yesterday I e 19th March,A order placed by Mrs Jolly Chatterjee was delivered at an wrong address by Bluedart.On raising the same with Nyka ,a ticket was raised no.20060855.Today we called up the C... See more

Nykaa has cheated me of 10 k inr . On Black Friday Sale I ordered article worth 26 k after waiting for 15 days I received article worth 16 k . Out of 11 item 6 were missing . From past 5 days I’m... See more

Nykaa has become the most unreliable shopping app ever. Every time I place an order, they delay it again and again and then suddenly cancel the whole order without even informing properly. Recently,... See more

My order id Details Order ID: NYK-28129112-4231265 Wrong product delivered to me and when I ask for return or exchange pick up was rejected for quality check and then I mailed the details and then a... See more

I had ordered a cords which showed me an estimated delivery date of 19th May . Since I need to travel u had raised the same with multiple support people 3 times a day . My order is in my visionary sin... See more

It has been over a month since I ordered a dress for a festival. Nykaa Fashion first delivered the wrong item; the return was picked up promptly, but the correct replacement has still not been deliver... See more

They have scam brands on the app. Take the longest to sort out issues created from their end. They don't understand the problem. You will end up explaining the issue to 100 people from the team. Every... See more

Well known for makeup products

"Nykka sucks" I ordered a concealer from Nykaa and received a used product — the seal was broken, and the concealer was smeared all over the bottle. This is unhygienic, unethical, and completely un... See more

The order is in out for delivery from last week. Everyday the reason is different. Though another was order placed on the same day, it was delivered without hassle. For this order they give rubbish re... See more

Nykaa Cosmetics Stardust Dual Chrome Eyeliner with Holographic Finish - Metaverse The shelf life of the sent product is 2 years out of which 13 months has already passed now. And when I got the... See more

Very bad experience.. never order from Nykaa it never gets delivered.. their customer team is absolutely useless speak the same lines over & over again .. unable to answer your queries .. ordered2 lip... See more

The platform is just to take order. You won't get any order update from Nykaa Fashion or even if seller don't ship the product, their is no accountibility. Nykaa Fashion will tell customer to wait for... See more

Terrible delivery experience with Nyka!! They commit to a date during the time of placing an order and get you to place the order. Then the delivery doesn’t even move and they mark it as shipped becau... See more

I have been trying to connect with your customer care for the last 30 minutes with no response. This is honestly the worst experience. Your app keeps changing the delivery date unnecessarily and th... See more

I ordered on Nykaa app on 27 July 2025 with delivery date of 29th July.Nothing was delivered till 29th July. Called on customer care but no resolution. Drop an email on Nykaa but no response. Worst... See more

Scamsters . I ordered a product which didn’t reach to me at all even though i was getting message out for delivery. After many calls with customer executive they agreed to cancel but they charges me 5... See more

I have purchased I silver bars .it's non cancelled items. They given dilivery dates after 10 days. Meantime price increased. ( More than 20 % ) . So they cancelled items , without any proper reason... See more

Horrible experience.. I recently ordered from nykaa on 17th and still didn't received my order till 25th...So i had to go to my nearest Delhivery office to pickup my order, and contact the delivery ag... See more

*1/5 stars - AVOID NYKAA FASHION* It's been a month since I initiated a return with Nykaa Fashion, and I'm still waiting for my refund. Despite multiple follow-ups, they've failed to collect the... See more

Choosing 1 star because there's no option of 0 or minus. Worst app ever. Even if you order the right product, they will send you the wrong one and won't even accept their mistake. I received the wron... See more

I ordered on Nykaa app on 15th July 2025 with delivery date of 17th July.Nothing was delivered till 18th July. Called on customer care but no resolution. Drop an email on Nykaa but no response. Worst... See more

I ordered a pack of 3 tommy hillfigure suitcases and was delivered just one. I tried talking and mailing but nothing happened and they just called me wrong and took no accountability of their fault.... See more

Brought a makeup box and other stuff as a Diwali gift from a brother ( residing in US) to his sister ( in Mumbai). The powder was all over the gift box. When spoke to Support, used their regular cook... See more

Best products in budget

Very bad experience.... I stuck my money and order also not receive from last 1 month.. guys please don't buy anything on this side, cash on delivery not available and also they will not deliver you... See more

Worst experience with nykaa I place my order with a pre-payment but I never receive that ordered and they did nothing about it. They directly call me liar and their delivery partner is right, but I ne... See more

I placed an order with Nykaa on October 14th, and as of October 22nd, there has been no update on the delivery. The delivery personnel have been abusive and unhelpful, and I have not received any s... See more

Great ptoduct and effective