Nationwide Windows Reviews 

352
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their hard work and respectful approach to homes. Many people are highly satisfied with the quality of the products, such as windows and doors, noting their excellent appearance and functionality. The service is frequently described as top-notch, with installers completing jobs to a high standard, on time, and ensuring everything is left clean and tidy. However, some customers also noted issues with communication, such as not being notified of appointments, and a few experienced problems with incorrect window fittings or poor workmanship, including damaged property and mess left behind. A small number of people reported negative interactions with staff, describing them as rude or unprofessional, and in some cases, jobs were left incomplete.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their politeness,... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Product

Consumers are highly satisfied with the product, particularly praising the quality of the new doors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(352)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Windows…

Absolutley brilliant workers fitted all windows very friendly too also graeme fitted my wondow back panel with glass as i requested a week later thank you andrew lethbridge and team for all you have done

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I had Pete and Scott replace all the Windows in a Housing Association House. They were punctual polite and fantastic at their job. The efficiency was amazing they were a great team working together. They were so tidy and it has been a great experience. The new windows are great and already make a huge difference. I would highly recommend thankyou for a great service.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

John & Sam came to fit my back door

John & Sam came to fit my back door. They were both polite, professional and friendly. My back door looks so much better and I’m really thankful for their work! They did a brilliant job. Thanks both

24 February 2026
Unprompted review
Rated 5 out of 5 stars

The 2 people that install our windows…

The 2 people that install our windows ash and Simon were very friendly and also very polite and also they clean up as they were working though the all the windows 🪟 that they had to replace and there was 15 windows 🪟 they had to replace and also I was very very impressed with the way they went through it all and also I would recommend them ash and Simon to come back and do anything else that would have to be done to my house 🏠 all that I can say is that it was a pleasure to have you both doing the job very well done and thank you so very much for my new windows

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Miss Hannah smith- Clifton upon teme

Miss Hannah smith- Clifton upon teme
Had my windows fitted today by Simon and Ashley, to say I'm satisfied would be an understatement they came in and were the most chirpy, professional, informative, knowledgeable pair I've ever had the pleasure to deal with they cracked on and did the job set out to be done and did it to the highest standard, I'm very impressed and extremely happy with the new windows they installed for me not only did they do a great job with the windows but were fantastic at cleaning up after themselves they really are great assets to the nationwide company *****

12 February 2026
Unprompted review
Rated 1 out of 5 stars

How can a company get it so wrong

How can a company get it so wrong? First appointment to fit the windows, the windows were wrong so after removing and refitting an old window they left until further notice. A different crew came a month later, booked the job over 2 days (funny because every other property they’ve fitted on our estate has only taken 1 day), the site manager turned up at lunchtime, and I heard him tell the guys to pack up and go at 2pm! The mess after the first day was disgusting, plastic shavings all over the landing as they’d sawn it inside, sealant on the bath, tiles moved and covered up by extra plastic trim, sealant tube ends chucked on the carpets, mess all over beds etc. I wasn’t even told they had left the remaining new windows in my back garden with no cover over. Spoke to the site manager who did apologise, however I was the one who had to clean it all up. The next day one of the guys basically ignored me the entire time they were here, obviously upset by the fact I’d complained about the state they left. Window sills have been loosened and just left like it, they’ve broken a cover in the bathroom and just couldn’t care less how they treat yourself and your property! Almost a month later there is still plastic outside our home on the grass and road. If you’re thinking of using them, please do yourself a favour and choose a different company! Have respect for people and their homes, regardless of whether they own it or are housing association it is still their home!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

I would never uses this company again…

I would never uses this company again no care and attention at all.Windows fitted incorrectly handles not straight or level on frames.windows don’t make a seal so a build up of black returning. Doors not fitted correctly threshhold not secure I can go on.shocking workmanship no customer care.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for the great work Paddy.…

Paddy from Nationwide Windows came to our home today. Punctual, and polite throughout his time here, he fitted a new front and back door.He respected our home at all times and once the work was done he then did a thorough clean up, removing all debris and dust.
We highly recommend if a good,clean job is what your looking for. Thanks Paddy.

23 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and lovely comments about Paddy - we'll pass them on!

Rated 5 out of 5 stars

John + Sam - Great Work

John and Sam installed all our windows in the house and they were fantastic! They touched base with us the day before to confirm our appointment which was a nice touch. They arrived on time and did their work without causing disruptions. They were so friendly!
Thank you for completing the work at such a high standard, I would definitely recommend

20 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and kind comments!

Rated 5 out of 5 stars

Brilliant

Had my windows fitted today, the two guys Aaron and Ben were absolutely brilliant. Living in a tiny one bed bungalow had its challenges trying to move things to create access for them but they reassured me worked around us, sympathetically adjusting things to meet our needs so that we were safe and remained warm ( it was January) They worked methodically and efficiently cleaning as they went, put blinds back up, moved heavy sofa back and gifted us a lovely key ring with a trolley token which I was considering buying off Amazon. To say great service feels a little understated.

15 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you review and kind comments!

Rated 5 out of 5 stars

Excellent service from Aaron & Ben.

Excellent service from Aaron & Ben.
Punctual , efficient & professional.
Door is fab , looks good & sturdy.
The key ring / trolley coin was a lovely idea from a caring company.
No hesitation in recommending :
Nationwide Windows & Doors.

15 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for you 5* review!

Rated 5 out of 5 stars

Thank you to Aaron and Ben they came…

Thank you to Aaron and Ben they came and fitted my new outhouse back door and did quick exceptional work and did more than expected even cleaned up after them selves highly recommend

10 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Arriving punctually

Arriving punctually, the team was incredibly approachable and amicable. They expertly installed both windows and doors and ensured the area was thoroughly clean once the job was done. Impressively, they returned two days later to address an issue with my front door's lock, demonstrating exceptional service. I would rate them above five stars without hesitation.

5 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Excellent service and quality product.

I've just had new windows installed. Aaron and Ben were the installers. I am extremely impressed by their professionalism and efficiency. Both are very friendly and caring. They installed the windows with ease and cleaned up as they worked. They kept my home as warm as possible. By doing a window at a time. So I wasn't exposed to the freezing weather. For too long. The quality of each window appears great. I immediately noticed that I no longer had cold air rushing through. Which will mean I can keep warm. The old windows were so draughty. I had insulation plastic on them. So, I have no more need to have ugly plastic sheeting at each window.

Thank you Nationwide and especially to Aaron and Ben.

5 January 2026
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your comments onto Aaron and Ben!

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. Great Job

Carol @ 16 ruislip Close.

John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as there work was absolutely outstanding and faultless. true professionals as well as two great friendly guys.

18 December 2025
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your comments onto John & Sam!

Rated 5 out of 5 stars

Top job

John and Sam arrived on time very pleasant guys did absolutely a brilliant job i would highly recommended them ever time

12 December 2025
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

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