Nationwide Windows Reviews 

357
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, making the installation process smooth and pleasant. Many people highlight the exceptional quality of the work and products, noting that installations are completed to a very high standard. Reviewers consistently appreciate how tidy the teams are, often cleaning up thoroughly after the job is done, leaving properties spotless. However, some customers also noted issues with the quality of the product fitting or manufacturing defects, such as incorrect window seals or damaged components. Additionally, a few other people also felt that staff attitude was sometimes unprofessional or rude, with instances of work not being completed to satisfaction.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the finished... See more

Product

Users describe positive interactions with product, expressing high satisfaction with the quality and... See more

User experience

Customers had positive experiences with the user experience, often highlighting the professionalism and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service
  5. Window Supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(357)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Edited review. After speaking with the manager who has been more than helpful and went out of his way to contact me regarding the issues we had, has sent an inspector out to resolve and fix the problems we have. I am more than happy with the quick response and helpfulness of the company. They have gone above and beyond my expectations. I highly recommend nationwide windows for the quality of their windows and the way they deal with small issues and fix them promptly. Very friendly and great service.

30 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review - we're pleased to hear we got this resolved for you.

Rated 5 out of 5 stars

Absolutely delighted with our new purchase

A thoroughly professional , polite and very helpful non-pressure sales company based in my home town of Rugby Warwickshire , we had sound advice at their showroom and plenty of time to consider our options to purchase our new front door / side panel.
We paid a 25% deposit on our order which would take approx. 4/5 weeks to manufacture , only a very short time later we had a confirmed fitting date of 22/10/2024.
The appointment was adhered to bang on time and i can only praise the pleasant & polite fitting team who worked very tidily until this quality composite door & side panel was completed .
WE

My wife and I are completely delighted with the whole experience and i will definitely be recommending their services to my family and friends

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Had our new windows fitted by Antony, Alfie and Tommy. They arrived on time and did a brilliant job. Very professional, cleaned as they went and explained how everything worked. Very pleased.

16 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Very efficient and clean,knew exactly…

Very efficient and clean,knew exactly what they were doing did a great job and I really can tell the difference looking forward to feeling warmer this winter.

17 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 1 out of 5 stars

Fools

Two fools turned up late and were quite rude put in crap Windows, left a mess and broke a pain of glass fooling around spraying eachother with glass cleaner.Well done pioneer housing for putting yourselves before your tenants.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Very nice gentleman came to put in our…

Very nice gentleman came to put in our new windows, think he was called Stanley. Kept everywhere clean & tidy. Didn’t stop for a break. Would definitely use again if needed

8 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 5 out of 5 stars

We had our windows fitted today by…

We had our windows fitted today by nationwide windows ans Arron and Ben fitted them and they did an amazing job. They were very polite and cleaned up after themselves. Great couple of lads and very good at what they do. Thank you so much Arron and Ben. Credit to you both.

2 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review! We'll pass on your kind comments to Aaron and Ben.

Rated 5 out of 5 stars

Windows fitted quickly and efficiently

I had new windows installed today James and Lee did an excellent job . They worked quickly and effectively were polite and tidied up behind them.

30 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review1

Rated 5 out of 5 stars

Professional workmen

Very professional team ,three men were Antony Martin, Alfie Martin and Tommy Wood.Very organised and tidy and just got on with job and made sure I was OK all the way through the windows being fitted with door open . Explained how they were starting upstairs first and doing front room last where I was sat. Explained how windows open,lock and asked me to inspect the windows before they left. Very please with how these workman organised and worked .

27 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Ben & Aaron fitted my windows today

Ben & Aaron fitted my windows today - it'd rain most of day, especially at the time they needed to be outside and they did an amazing job! They were informative, very friendly, considerate and professional. Would highly recommend - many many thanks Ben & Aaron for your fantastic work!

23 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Aaron and Ben

Aaron and Ben!
A company as a whole have been really good to deal with! Aaron and Ben both attended my house to fit a new door, both of them really polite and nice to chat too! Cleaned up! Made it look so simple!Door was up and sorted within the hour! They done a fantastic job! Clean, smooth and not to say it again but my door looks so much better than that blue one 😂 Thankyou again guys so much!

20 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we'll pass your lovely comments on to Aaron and Ben!

Rated 5 out of 5 stars

My windows and front door was replaced…

My windows and front door was replaced by Keith and Nathan. I rent from a housing association so didn’t have to pay for the work. Lovely guys and did a great job so pleased with their work. Thank you

16 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Good quality windows and doors.

Aaron & Ben Arrived at my property at about 8am they worked very hard till windows & door was fitted they done a fantastic job and very polite and friendly and also cleaned up after the job had bean done i would recommend nationwide windows to anyone.

9 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind words onto Aaron and Ben!

Rated 1 out of 5 stars

Very very poor windows

Very very poor windows. They measured windows and installed windows that were 3-4 inches to small. Filled gaps with expanding foam
Google nigel cleall windows Worcester news and photos r there to see

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Aaron and Ben fitted our windows today

Aaron and Ben fitted our windows today. They were friendly, pleasant lads who did an outstanding job and cleaned up after themselves. It was a pleasure to have them here. I highly recommend them.

Thanks, lads

30 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

New windows

Had all windows fitted today by Nationwide windows & doors (Danny&Matt, lovely job , very polite & considerate men, tidy up well after themselves . Delighted with outcome .

21 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Thank you Maurizio!!

Since moving into my new property, I’ve had to schedule three to four visits from Nationwide Windows. Unfortunately, the booking process has been challenging due to communication breakdowns with the customer service team. However, Maurizio has come to address a number of issues for me—three out of the four times—and I cannot fault his service. His customer service has been outstanding, and he has shown great attention to detail and respect for my home. I couldn’t have asked for a better engineer to handle these issues. Thank you, Maurizio, for all your help.

19 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we're really pleased to hear everything was resolved for you!

Rated 3 out of 5 stars

unsightly waste left behind

The housing association has replaced front doors in their properties. So really I shouldn't complain as it's free and mine was split from the time I moved in, due to someone trying to kick it open. Probably lost their key 🔑!
But I'm happy with the door, it's got a peep hole I can spy through.
It's that the workers have left the step outside very unsightly. They've removed the old step(PVC layer) then just left it as rough bricks. They've also left a lot of waste on my ramp that I've got to pick up now. The old door has been taken away so why have they left bits of waste, wood, plaster, filler (asbestos?) As well as the old step?
I'm niggled that others reviews say how much they were professional. I feel like I didn't matter as I'm a HA resident.
The actual men were nice, they explained how to lock the door securely. But I wish I'd had a look at it from the outside before they left.

7 August 2024
Unprompted review

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