I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even... See more
Company replied
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Review summary
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Honestly speaking you guys service is top notch and I give it to your team…I bought the wrong size in small instead of large,reached out to the them via email and they helped me with all of the proces... See more
Company replied
Their top are amazing and it comes quick. I definitely recommend other people getting it. You won’t be disappointed 🙌🏽
Amazing worth buying again,infact this is the best clothes l bought online and it was delivered next day without any issues or delays.
Company replied
3.1
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from N V L T Y London
Hi Steven,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
waiting for 2 pairs of trousers
I bought two pairs of trousers in February; it is now April 20th and the trousers still haven't arrived. I try to contact them every time via Instagram and email, but there is little to no response, and no solution is offered. When you do contact them, they keep asking the same thing, even though contact has already been made. I am not satisfied.
20 April 2026
Unprompted review
Reply from N V L T Y London
Hi Giovanni,
Sorry to hear that! If the matter still hasn’t been resolved please send us an email with your order number and a summary of the issue and a member of the team will get this sorted for you.
Apologies for any inconvenience caused.
Kind Regards,
N V L T Y
Worth evry penny
Worth evry penny
Good quality sick designs
Fast delivery
Highly recommend 🙏
9 April 2026
Reply from N V L T Y London
Hi Panos,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
I placed an order it’s says if order is…
I placed an order it’s says if order is over £80 I get free delivery on the following day
Four days later I have still not received my order am worrying now if I even will receive my items
16 April 2026
Reply from N V L T Y London
Hi Chris,
Apologies for the delay! According to our system it has now been delivered so we hope this has been all sorted for you. A refund for any next working day delivery costs paid will be issued shortly if applicable.
Apologies for any inconvenience caused.
Kind Regards,
N V L T Y
I ordered a denim jeans on Thursday…
I ordered a denim jeans on Thursday April the 16th and I haven’t received it. It was supposed to be next day delivery
16 April 2026
Reply from N V L T Y London
Hi Desroy,
Apologies! A refund for the order was issued for you on the 20th April due to a stock issue.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Vanesa,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Mark,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Alimamy,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
I like the quality of the products and the style
the quality of the products and the style
12 April 2026
Reply from N V L T Y London
Hi Domi,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Reply from N V L T Y London
Hi Patricia,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Emmanuel,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
I ordered 1 Jean and 1 wax Jean
I ordered 1 Jean and 1 wax Jean
Only the wax Jean came. Over a week now no update about my other Jean
6 April 2026
Reply from N V L T Y London
Hi Nuhell,
Apologies! A refund for the missing item was issued for you on the 18th April due to a stock issue.
Kind Regards,
N V L T Y
Fast delivery good quality material and this is my third time shopping on it
Fast delivery good quality material
13 April 2026
Reply from N V L T Y London
Hi Brandon,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Louis,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Instant Delivery and good quality would…
Instant Delivery and good quality would buy from them again.
12 April 2026
Reply from N V L T Y London
Hi Bethel,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Why I bought again and will again from nvlty
Bought from nvlty in the past, jeans have served me well, so why not buy from nvlty again, it was a no brainer, quality gear, material is brilliant, breathable and very very comfortable, would definitely recommend to anyone to buy from them.
Thanks again
Melvyn walsh
12 April 2026
Reply from N V L T Y London
Hi Melvyn,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Reply from N V L T Y London
Hi Sierra,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Mohammed,
Apologies for the delay! According to our system it has now been delivered so we hope this has been all sorted for you. A refund for any next working day delivery costs paid will be issued shortly if applicable.
Apologies for any inconvenience caused.
Kind Regards,
N V L T Y
The quality is too lit 🔥
The quality is too lit 🔥 I ain’t gonna lie, based on my experience you guys deserve 5 stars 🌟 or more if possible to do so. To be honest, I’m coming back for more as all my friends have been asking, saying they love the quality and the design.
Thank you for your service 🙌
3 April 2026
Reply from N V L T Y London
Hi Kueth,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
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