N V L T Y London Reviews 6,657

Great product but poor service. They failed to refund my returned order on time until I chased them up about it. Clearly they forgot, when I asked why it took so long they didn't reply because they kn... See more

Items arrived on time and looked really nice using high quality materials. I had to send a jacket back because it didn’t fit properly but I didn’t receive a returns slip within my pack so I had make m... See more

I paid for only top thinking i it was for complete dress . Got mad at first when i got my delivery. Son later explained to me that they are sold separately so i placed order for pant trouser and Tshir... See more

Delivery company left parcel outside. It was stolen Contacted company who told me I needed to contact DHL and resolve the matter as though I worked in their admin department. That's your job a... See more

NVLTY London totally exceeded expectations! They're doing amazing by delivering top-notch quality and service that truly makes a difference. Their dedication to customer satisfaction is on fire 🔥! I... See more

Got my gorgeous, warm, huge, puffy puffer for £50 in the black friday sale. Honeslty I wouldn't have been surprised if it turned out rubbish but it didn't and now I am in love with my new baby and am... See more

Been buying from NVLTY for about 6 years now. It’s always a great experience. I ordered the new season VVS shirt & it’s probably the best garment I’ve ever purchased. I will never stop supporting this... See more

If anyone's looking for alternatives to top designer jeans such as Balneciaga Lost Tapes, etc, the Vintage Stacked Jeans from NVLTY are a great pair. You can tell they take quality seriously and pay a... See more

"This company was excellent! The delivery was very fast; the goods arrived in just a few days, and everything was of high quality. I trusted them completely and would recommend dealing with them witho... See more

Brought a few items on Friday 9th Jan, spending well over the next working day delivery threshold and before the cut off time, which would mean my items should come Monday 12th Jan. Contacted NVLT... See more

These ripped n repaired jeans are definitely the best pair I've ever had for the £59.99.. got some replay cost me £150.. these nvlty are exactly the same Quality... Absolutely 100% quality, will shop... See more

I had requested for a Saturday delivery because I wouldn’t be at home during the week. NVTLY ignored my Saturday delivery service request which cost the most out of their delivery services and sent it... See more

Fantastic service and great quality clothing at very reasonable prices. I will definitely shop with NVLTY again in the near future. Got my eye on a few more items.

Ordered item on next day delivery. Never recieved my item, left several emails asking for updates and for someone to contactact me. Took 7 days to hear anything. Very poor service with disgusting comm... See more

Ordered over £80 worth of products that qualified for next day delivery. Took over a week to deliver half the item which was a matching set. No indication on when the order will be fully delivered. Sl... See more

I paid extra for DHL Express on December 2. The package arrived on December 17, was sent to the wrong pickup location, and when I finally collected it, both packages were empty and clearly tampe... See more

Bought a jacket that was defective, so I sent it back and informed customer service. They said they would send out another one, but they ended up sending back the same jacket. While waiting in... See more

STRONGLY advise if you are returning an item keep your tracking number until refund has been received. I sent a parcel back to these guys after contacting them via email for an exchange. Parcel was se... See more

I only got one item out of the 3 I ordered, Whilst 2 items was the top and bottoms to a tracksuit I would have thought they’d be delivered together. And more so I had the long essential black jack... See more

Ordered it in the evening came the next day with dhl, the clothes was just as expected good fit and material , deffo shop again with nvlty

I ordered , some black jeans they are immaculate great buy ,perfect fit NVLTY never seem to fail delivery is on point very quick.

I ordered a coat for my son on Monday evening and it arrived Tuesday. Great communication, easy to navigate website and my son loves his new coat.

Fastest delivery ever! Ordered on the evening arrived next day and it was free which was a bonus! Quality clothes, size guide was good! Will be ordering again. Thank you.

Second purchase as son has grown I love these wind breakers easy light and last ages highly recommend them

I bought a jacket for my son and it looks really nice it was packaged well and came on time I would recommend NVLTY all day long

Excellent range of clothing and materials and finish really shows the quality of the product. Delivery was exceptional. Well done looking forward to shopping again soon.

Easy to order. Accurate and quick secure delivery. Clothes are of the highest standard. Good value. Highly recommended.

Quick and easy to order. The fact that it is next day delivery for a minimum spend. The quality of the. Clothes are amazing. I am extremely happy with my purchase.

Perfect quality. Shipping is fast! I will be order again when they have new collections

AWFUL customer service…would not help me to resolve a lost order. Royal Mail said that as the sender they needed to contact them but NVLTY refused and had told me there’s nothing they can do. Will b... See more

Stylish and quality clothing, however the delivery is NOT next day . . . Got mine few days. . .

I really like the Quality of the clothes, and amazing unique designs, value for money as well I can not fault anything

Left a review earlier in the week thought I’ll follow it up with update absolute terrible customer service and you can tell that they try to save face with fake positive reviews The charge... See more

You guys should have a customer service phone number so that Customers can speak and resolve their problems more quickly.

Scam artist. I ordered some items at the beginning of December. The items arrived on time and were really good quality but one item didn’t fit so I sent it back around the 8th of December via recorded... See more

I ordered a jacket for my partner on 18th December for Christmas, with next day delivery, and it is now 8th February with nothing delivered. Customer service has been absolutely awful. It’s... See more

I’m extremely disappointed with my experience with Nvlty. This is now the second time they have failed to deliver my order due to so-called “inventory errors.” I ordered the Vintage Flare Cargos –... See more

Please do not order from this company. I placed an order 2 weeks ago under the impression I would receive my order within 1-2 working days as that’s what stated on their website. I reached out to them... See more

I used to order from NVLTY ages ago however, this year hasn’t been the best experience I used to get. I’ve ordered two trousers and both of them come in a different shape and colour which are online.... See more

I’ve been ordering of them the past week. Brilliant service and quality of clothing, highly recommended.

Waiting 11 days for my order just to find out it’s lost in transit, requesting a refund now Nev is prolonging refund process… Very bad service experience & wouldn’t recommend buying if your not based... See more

The delivery was fast and smooth, the quality of the material is top notch just as the picture

They send me broke item. Aswell I cannot see return option. That's ridiculous.. Quality and service is very bad.

Excellent quality very warm and my son loves it , will be buying again

I was reluctant at first to purchase this product (NVLTY London)as i wasn't really familiar with their product, but just a try convinced me and keep buying and i still have more to buy

Ordered a coat for my partner said it was next day delivery but nothing has come we’re still waiting have written to them but also not received anything back

I did not get my package and I did not receive a message or picture saying it was delivered. I got the review email and had to track it to realize it said it was delivered. It’s very disappointing and... See more

Very nice I’m impressed came exactly what I was expecting thanks

Was told my order would be delivered next working day even it was over £80 and order before 7:30pm. It has still not been delivered after 3 days. Such a huge let down considering the brand.