Definitely not next day. Ordered Sunday evening, not delivered until Thursday. Paid for sticky pads which were never sent. Quality of plates seems decent to be fair. Initial customer service was rapid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: the number plate looks so good and high quality in the 3D print. Great price for the product. I placed the order on Friday thinking it would be delivered next day, it wasn’t until I actu... See more
Order instructions clear and easy to follow. Fast response in seeking proof of identity and proof the vehicle is registered in customer's name. Would have been 5 star but for slight mis-alignment on... See more
Company replied
Terrible service, my item never even reached the Royal Mail for weeks and after 3 emails (as instructed on there website) requesting cancelation or refund they never responded. I disputed the pa... See more
Company replied
Company details
Written by the company
Number Plate Supplier for various styles of number plates from standard to the latest 3D/4D!
Contact info
Regent Place, B1 3NJ, Birmingham, United Kingdom
- accounts@numberplatesnextday.co.uk
- numberplatesnextday.co.uk
2.6
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Number Plates Next Day
Thank you so much for your kind words! We're really glad to hear you're happy with the plates and the quick delivery. If you ever need anything else, feel free to reach out!
Cheapest but not the most competent
Sent the wrong plate, replacement wasn’t next day delivery so was unable to drive my car and arrived without stickers that were paid for.
Cheapest but not the most competent.
24 June 2025
Reply from Number Plates Next Day
Thank you for your feedback, and I’m really sorry to hear about your experience.
We completely understand how frustrating this must have been — receiving the wrong plate, the delay in delivery, and the missing fixings is not the level of service we aim to provide. We’ll take this onboard to improve and ensure it doesn’t happen again.
Apologies again for the inconvenience caused, and thank you for giving us a try.
Really quick delivery
Really quick delivery. Gave 4 stars because if I hadn't checked my email I wouldn't have seen the message about sending proof of address, etc.
19 June 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your review and feedback! We're glad to hear your order arrived quickly. We appreciate you pointing out the issue with the email notification — we'll definitely look into making our document request process clearer moving forward. If there's anything else we can do for you, just let us know!
An easy and great experience
An easy and great experience, with good communication, swift delivery and an excellent end product which I am thoroughly satisfied with.
16 June 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We're really glad to hear you had a smooth experience from start to finish and that you're happy with your plates.
We truly appreciate your support and hope to serve you again in the future!
Great service
Great service, I emailed a query and had an answer within hours. The plates were delivered next day, no problems at all.
4 June 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind review! We're really glad to hear you were happy with the service and that everything arrived smoothly and on time. We appreciate your support!
No contact with the company whatsoever…
No contact with the company whatsoever . Facebook and instagram messages ignored. Wish I read the reviews before ordering. Calling themselves next day plates is a scam. Don’t be fooled. No reply and number won’t be picked up… 0 hope. Looks like the company has gone on holiday
9 June 2025
Unprompted review
Reply from Number Plates Next Day
Hi, sorry to hear about your experience. We don’t monitor Facebook or Instagram as closely as email, so it’s best to contact us at info@expressnumberplates.co.uk where we can respond promptly and help resolve any issues. Thanks for your understanding.
REPLACEMENT PLATES
Needed replacement plates for unsightly ones that came with the car. Relatively swift delivery given that I live in the boonies. Appear well made and the dogs danglies. Only time will tell on their durability. Recommended.
4 June 2025
Unprompted review
Reply from Number Plates Next Day
Thanks so much for your kind words! Glad to hear the plates arrived quickly and look good. We hope they last you a long time! Appreciate the recommendation.
Correct information sent for order
Correct information sent for order. Don't come back with correct information and also tracking number explains waiting for dispatch from numberplatesnext.
Say 24 Hour Royal Mail track postage beening waiting 5 days and same information as one email saying the same to everyone that places orders. Should of done my homework and check trustpilot.
Not sure if they sent the plates out or just false advertisement online stating 24 hours.
22 May 2025
Unprompted review
Reply from Number Plates Next Day
I completely understand your frustration, and I want to sincerely apologise for the delay and the poor experience you’ve had so far.
We use Royal Mail Tracked 24 for our deliveries, and we expect them to be delivered within that timeframe — however, delays have unfortunately occurred recently due to the bank holiday backlog, which is affecting dispatch and scanning times. I absolutely understand that this isn’t the service you paid for, and I’m genuinely sorry for the inconvenience caused.
I have reached out via email previously to explain the situation and also offered compensation to make up for the delay, including a refund on your delivery cost. Your order has been reissued to ensure it gets to you as quickly as possible.
I completely understand your disappointment and appreciate the feedback. We never intend to mislead any of our customers — our aim is to offer fast, reliable service, and it's clear we fell short here.
Really nice set of gel number plates
Once you have decided what type of number plates you need the whole process is really easy. Make your payment and send a photo of your proof of ownership and ID, it's as easy as that. Also reassuring as it lessens the chance of getting cloned. The company lived up to it's name and the number plates arrived the following day. Nice quality and looks really good, Many thanks.
21 May 2025
Unprompted review
Reply from Number Plates Next Day
Hi there,
Thank you so much for your great review! We're really pleased to hear you found the process straightforward and secure — making it easy and reassuring for our customers is exactly what we aim for.
We’re also glad the plates arrived quickly and that you’re happy with the quality and look. Thanks again for choosing us — we really appreciate your support!
Nice plates
Great plates received happy with them.
Royal Mail used, not next day, but company answered my email and apologised for slight delay, arrived before the end of my 3 day need to change plates. Thank you.
20 May 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your kind review! We're really pleased to hear you're happy with the plates and that they arrived in time despite the slight delay. We appreciate your understanding and are always here if you need anything in the future.
Thanks again for your support!
Not next day delivery
Advertises themselves as next day plates but they are not? Even after they had been dispatched they didn’t arrive next day. I have sent two emails and have been ignored. Avoid
7 May 2025
Unprompted review
Reply from Number Plates Next Day
We're really sorry to hear about your experience and for any frustration caused.
We do advertise next-day delivery, but unfortunately, once an item is dispatched, delivery times can be affected by the courier — which is sadly out of our control. We also haven’t received any emails from you, otherwise we would have responded straight away, as customer service is something we take seriously.
We’d love the chance to make this right — please feel free to get in touch with us directly so we can resolve the issue for you.
I ordered my plates and was delivered…
I ordered my plates and was delivered next day and very happy with the service and the quality of my number plates will definitely use again.
1 May 2025
Unprompted review
Reply from Number Plates Next Day
That’s brilliant to hear — thank you so much for the great feedback!
We’re really glad you’re happy with the service and the quality of your plates. Look forward to helping you again in the future!
Number Plates Next Day
Not sure who is to blame for the delay in delivery, the company or Royal Mail. Ordered my plates on Friday and didn’t receive them until the following Thursday, not exactly next day delivery.
2 May 2025
Unprompted review
Reply from Number Plates Next Day
Thanks for your message, and I’m really sorry to hear about the delay with your delivery.
Your order was dispatched promptly on our end, but unfortunately Royal Mail delays combined with the recent bank holidays have caused some disruption in their service times, which is sadly outside of our control.
We really appreciate your patience and understanding, and we’re always working to get orders out as quickly as possible.
Wish I'd checked reviews before…
Wish I'd checked reviews before ordering. Needed next day delivery, ordered Wednesday expected dispatch on Thursday and delivery on Friday, didn't dispatch till Monday and delivered Tuesday. Ignored all emails trying to cancel or request refund as had to by other plates due to delay. Very poor!
6 May 2025
Unprompted review
Absolutely brilliant service and fast…
Absolutely brilliant service and fast delivery really happy with my plates thanks
3 May 2025
Unprompted review
Reply from Number Plates Next Day
Thank you so much for your kind words! We're really glad to hear you're happy with your plates and the service you received.
If you ever need anything else, feel free to reach out — and enjoy your new plates!
Fantastic
Fantastic, didn’t arrive next day however I did order late on in the day and I am aware of local issues with Royal Mail. Plates did arrive quickly and I had them on my car in minutes. Quality number plates at a nice price, thanks
4 May 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for the great feedback! We really appreciate your understanding about the slight delay — Royal Mail can be unpredictable at times, especially with late-day orders.
We’re so pleased to hear you’re happy with the quality and price, and that your new plates are already on the car and looking great!
Thanks again for your order — and if you ever need anything else, we’re always here to help.
Reply from Number Plates Next Day
That’s great to hear — glad everything was smooth and easy for you!
Thanks again for choosing us, and feel free to reach out anytime.
Reply from Number Plates Next Day
Thank you so much for your kind words!
We’re really glad to hear your order arrived quickly and that you’re satisfied with everything. If you ever need anything else, we’re here to help!
No next day
Good quality and great price but certainly not next day! Order confirmed as dispatched Tuesday 9am order did not arrive until Friday afternoon.
25 April 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your feedback! We’re glad to hear you’re happy with the quality and price of the plates. We do apologise for the delay in delivery. Due to the recent bank holidays, Royal Mail has been experiencing delays, which unfortunately affected the shipping times.
We always aim to provide next-day delivery, and we’re working closely with our shipping partners to avoid delays in the future.
We appreciate your understanding, and if you have any further concerns, please feel free to reach out.
Good delivery and relatively…
Good delivery and relatively inexpensive.
Nice 3D gel plates. Delivered the next day (albeit a day later due to bank holiday).
Needs protective layer between the plates in transit though, as a couple of gel characters were scuffed from the plate directly on top.
23 April 2025
Unprompted review
Reply from Number Plates Next Day
Thank you for your positive feedback! We're glad you’re happy with the delivery, price, and the 3D gel plates. We also appreciate you pointing out the issue with the scuffed gel characters during transit. We'll certainly take your suggestion on board and work on adding extra protective layers to prevent this from happening in the future.
Thanks again for your valuable feedback, and if you need any further assistance, please don’t hesitate to get in touch!
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