NueBar Reviews 953

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, noting that items like shampoo and conditioner bars perform as expected, leaving hair soft, manageable, and healthy. Many appreciate the pleasant scents and the effective detailing properties of the products. The user experience is frequently highlighted as positive, with consumers finding the products easy to use, especially for travel, and appreciating the quick and clear delivery service. Reviewers also value the company's commitment to sustainability, particularly the waste-free approach and organic ingredients. However, some customers also noted that certain products, like the sensitive shampoo, made their hair dull, lifeless, or oily. A few people with specific hair types, such as very curly or thick hair, found that the products did not provide enough moisture or lather adequately, leading to a dry or scraggly feeling. There were also occasional mentions of bars wearing down quickly or not receiving the correct product.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the shampoo and... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the ethical and organic... See more

User experience

Consumers generally express satisfaction with the user experience. Many reviewers highlight the ease of use,... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers praise the speedy... See more

Sustainability

Customers consistently note positive experiences with sustainability. Many reviewers appreciate the use of... See more

Based on these reviews

Rated 5 out of 5 stars

Arrived promptly as described. Yay! Face bar smells nice, feels light and clean, doesn't leave your face dry. Shampoo and conditioner do their job as they should. Pleasant smell but doesn't li... See more

Rated 5 out of 5 stars

Me and my partner tried Nuebar since we were trying to explore chemical free, eco friendly and long lasting options. At first we tried the samples and loved the rich conditioner and oily hair shampoo... See more

Rated 5 out of 5 stars

I love the waste free approach. A solid moisturiser bar also takes up less space & there's no problems with container disposal, since we're a very long way away from recycling facilities & the rubbish... See more

Rated 5 out of 5 stars

I found NueBar shampoo and conditioner after discovering I had multiple allergies, including to all fragrances, which has ruled out pretty much all shampoos on the market. My hair is also super fine a... See more

Company replied

Rated 5 out of 5 stars

I have been having issues with my white hair being unmanageable. Since using Nuebar shampoo and conditioner soap my hair has become more manageable and soft. More than I could hope for. Good servic... See more

Rated 5 out of 5 stars

I've tried the shampoo and super rich conditioner bar for dry hair, both are just perfect for my grey hair which tends to be dryer and needs a little bit of extra TLC. Super happy with the results.... See more

Rated 4 out of 5 stars

Products are as expected, have not used for very long but they appear to be as promoted, I have had no adverse reaction. Would just like clearer difference between night and day packaging and also I w... See more

Rated 5 out of 5 stars

Clear and quick delivery info on items. I was hesitant to try a variety shampoo, as I had increasing dry and irritated scalp issues and tried many shampoos. Was surprised at how well it lathered up, s... See more

Rated 5 out of 5 stars

Really impressed with the Shampoo and Super Rich Conditoning bar. I have wavy hair and have been able to go 3 days without washing my hair which is amazing and hardly any knots. My hair is so soft w... See more

Rated 3 out of 5 stars

I have very curly hair, and it honestly feels a bit dry and scraggly since swapping to the shampoo and conditioner bars. I got the ultra rich conditioner, and maybe that wasn't good because my hair te... See more

Company replied

Rated 5 out of 5 stars

I have always been too scared to try a shampoo bar on my hair because it is long and curly and always feels more on the dry side and I guess I thought it would be like washing my hair with bar soap.... See more

Rated 5 out of 5 stars

I got the sample pack to try out a few different types as I wasn’t sure which one was for me. I’ve only tried the normal hair one so far and I’m already so impressed. It’s exactly what I was looking... See more

Rated 5 out of 5 stars

The product arrived quickly and was as described. I originally bought the travel bars to trial for a holiday with limited weight allowances. This wasn't the first light-weight product I trialed, but i... See more

Rated 5 out of 5 stars

Very fast delivery. Purchased for resent European holiday. Completely different experience from using bottled shampoo and conditioner but I was very impressed. Hair feels great and didn’t irritate my... See more

Rated 5 out of 5 stars

Wow - I had never considered using a shampoo or conditioner in a bar before. So glad that I tried it!! SUPER impressed. Easy to use, smells wonderful, and great for travel. Best of all: the results... See more

Rated 5 out of 5 stars

Great customer service, prompt delivery and an amazing product. I usually spend at least $30 a bottle for salon only shampoo and conditioner. I gave these a try as we are travelling overseas for 4 wee... See more

Rated 5 out of 5 stars

I’ve been using nuebar about 3 yrs for my hair I highly recommend it! I get a lot of compliments how shiny it is , even my hairdresser has commented how healthy my hair is . It grows quickly as I don’... See more

Rated 5 out of 5 stars

My curly hair loves Nuebar!!!! I've never used shampoo and conditioner bars before and now I'll never use anything else. The shampoo for dry hair feels truly hydrating and the conditioner equally so... See more

Rated 1 out of 5 stars

These bars didnt seem to work for me at all. I bought the trial bars and used them completely to make sure i did get the full experience but these left my hair feeling like straw and more damaged then... See more

Company replied

Rated 5 out of 5 stars

I originally tried the sensitive shampoo and conditioner bars while travelling. I was surprised they lasted as long as they did but the real surprise was how calm my scalp was while using them. I've t... See more

Rated 5 out of 5 stars

I’ve been using Nuebar for the past two years, and they’ve truly helped reduce my hair fall. I love that they’re made with organic ingredients, so I don’t have to worry about putting harsh chemicals o... See more

Rated 5 out of 5 stars

I have never bought bar shampoo or conditioner before.. and I almost feel like it is sacrilegious to do so as I am a hairdresser.. but I am actually really surprised that so far I am loving it... I... See more

Rated 5 out of 5 stars

I have been using this religiously for the past 3 years - this stuff is a god send. It nourishes my hair, never irritates my eczema and smells divine. I use it as co-wash and leave in conditioner on m... See more

Rated 5 out of 5 stars

Very prompt delivery of my two orders placed on different days as I wanted to try the shampoo before buying the conditioner. The shampoo is great and only today I tried the conditioner after using th... See more

Company replied

Rated 5 out of 5 stars

I bought these to trial for a longer trip I have coming up that will require me to travel very light. Shampoo & conditioner weigh quite a lot! I had a 10 day trip and took them along to try out. I've... See more

Rated 5 out of 5 stars

I bought the travel set to trial (just the set for normal hair). I am going on a trip that requires packing light, and I’ve been trying lots of different travel shampoo & conditioner. Powders have not... See more

Rated 4 out of 5 stars

The shampoo bar lathers far better than I expected! And the conditioner bar exceeded my expectations- my hair is smooth and nourished when I applied it and combed it through. Perfect for travel and I’... See more

Rated 5 out of 5 stars

Love nuebar, I’ve been using it for several years now. My hair feels cleaner for longer, and never stripped and dried out after washing. Very economical too, as the bar lasts for months. Love it and r... See more

Rated 2 out of 5 stars

I love the idea of the bar shampoos and conditioners but didn't work on my thick, course curly hair. Sadly not enough moisture for me.

Company replied

Rated 5 out of 5 stars

Happy with the product so far, take some time to get use to the product that does not lather up as much as shampoo, but my hair fells great and feels clean. I am only a month in using the nu bar sha... See more

Rated 5 out of 5 stars

Thank you If I could give a10 star plus I would.I received my body,Facesoaps and moisturiser no fragrance. I have already used all of them. Thank you No reaction to my skin. As I'm going throu... See more

Rated 5 out of 5 stars

I bought the shampoo & conditioner for curly hair, as my hair is fine and curly, but, a lot of it making it thick & frizzy. Quick delivery and a beautiful product. It was lovely to use. Unfortunatel... See more

Rated 5 out of 5 stars

I've been using natural shampoo bars for a few years now, and with each one I've tried, there's always been something missing. My hair would either get too dry, go limp, become oily, or go fluffy. W... See more

Rated 1 out of 5 stars

Unfortunately the shampoo bar didn't work for me. I have long, thick hair and I couldn't get enough lather to saturate my hair. I also tried rubbing the bar along my hair, but that didn't work either.... See more

Company replied

Rated 2 out of 5 stars

I liked the packaging but the sensitive shampoo made my hair look so dull and lifeless and then it became oily in one day. I wouldn't use it again.

Rated 5 out of 5 stars

I bought these bars for travel overseas and have tried them before we leave. I'm actually surprised at how great they are and will probably continue to use them at home too. Quick delivery too.

Rated 5 out of 5 stars

Absolutely beautiful products! At 53 my hair and skin need extra love, all your products are gentle and nurturing. My hair has never felt so soft and easy to style. Thank you so much for creating such... See more

Rated 5 out of 5 stars

I love this conditioner bar. I have never found a conditioner that suits my bleached oil prone hair, my daughters normal hair and my other daughters frizzy, dry curls. This product does every hair typ... See more

Rated 5 out of 5 stars

I love the super rich conditioner bar for co-washing my own wavy hair and my sons coily hair. Nothing else I have found the allows my scalp to be clean and hydrated without irritation.

Rated 5 out of 5 stars

I’ve had dry skin for several years. I thought it was due to my age. However, I have discovered it was the hush cleanser of another brand, that I was using. After using NueBar mature skin, for 10 days... See more

Rated 3 out of 5 stars

Loved how my hair feels. Soft and not dry as usual. The scent of both the shampoo and conditioner are wonderful. My only concern is how quickly the bars wear down. This would be a five star produc... See more

Company replied

Rated 5 out of 5 stars

I'm in my 70's and my hair was becoming dry and dull. Since using the Nuebar shampoo and conditioner, it has softened and has shine to it. My partner asked if I had done anything different with my hai... See more

Rated 5 out of 5 stars

Timely delivery. Face bar is great, super rich conditioner is the most luxurious bar I have tried so far. The shampoo bar does not lather as well as others but cleans well. Overall happy with the... See more

Rated 5 out of 5 stars

I am absolutely thrilled with NueBar! The quality of the bars is outstanding, they lather beautifully, and they leave my hair and skin feeling amazing without any plastic waste

Rated 5 out of 5 stars

The fragrance free bundle is amazing! I usually react to most cosmetics, soaps, and shampoos, but I have been using Nuebar for a week and haven't had a single issue. Would definitely recommend!

Rated 5 out of 5 stars

Curly girl. Already know the product, love it. Good turnaround, easy website to navigate. Planet saving, hair nourishing good gear, what's stopping you?!

Rated 5 out of 5 stars

Hair feels so clean and soft after using this soap bar. It's very gentle on my hair and scalp - I can go longer between washes because it doesn't seem to irritate my scalp the way other shampoos do.... See more

Rated 5 out of 5 stars

All bars were better than expected, but unexpectedly the face cleanser is better than any other cleanser I've ever used. It leaves my skin soft without that well known tightness. Highly recommend.

Rated 5 out of 5 stars

I love the shampoo & conditioner bars. The shampoo runs out long before the conditioner, but it lasts me at least 6 months. I’ve been using the conditioner bar for 12 months now!

Rated 5 out of 5 stars

It was great to have a small compact box with the shampoo and conditioner bars in it. Fitted in my small toiletries bag. No worries about what liquids i was carrying on a plane, and no chance of spil... See more

Rated 5 out of 5 stars

I initially bought for the environmentally friendly aspect as a plastic-free, Australian-made product. But I was shocked to see how amazing the product actually works! So now I’m buying because it wor... See more

Rated 5 out of 5 stars

Really surprising! My hair was so soft, the curl was lovely and it stayed clean for longer. I bought this for travel but will definitely be buying more when I get home. It also feels good that I will... See more


Company details

  1. Hair Product Store
  2. Toiletries Store

Written by the company

Shampoo, conditioner, face and body bars formulated by Naturopath, Katie Hennah. Award Winning NueBar is plastic packaging free, pH balanced, low tox, vegan, sulphate, silicone and paraben free, hand crafted with Certified organic, Fair trade ingredients in the Blue Mountains, Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

953 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I got the sample pack to try out a few…

I got the sample pack to try out a few different types as I wasn’t sure which one was for me. I’ve only tried the normal hair one so far and I’m already so impressed. It’s exactly what I was looking for in a shampoo bar - gets nice and sudsy without too much work for a lovely rich lather and leave my hair feeling nice and clean. To be honest it took my hair a couple of washes to get used to it but now I don’t think I’ll ever go back!
The conditioner bar takes a bit more getting used to as it feels like nothing is going into my hair no matter how long I rub it on there BUT once I rinse it out it’s all lovely and soft so clearly it was doing something!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

gentle and lovely

I originally tried the sensitive shampoo and conditioner bars while travelling. I was surprised they lasted as long as they did but the real surprise was how calm my scalp was while using them. I've tried every natural(ish) anti-dandruff product around to try to deal with my flaky scalp with limited success. Maybe I was just sensitive all along and all those essential oils, etc, were making it worse. Anyway, I've repurchased the full size and I think my scalp is the best it's ever been in my life! And my hair is as soft and shiny as when I used "salon quality" products. I honestly can't believe it. So happy to get such good results from a plastic free product. I'm also using the face wash for normal skin and it leaves my skin feeling fresh, clear and ready to soak up the rest of my skincare.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Did not like this at all

These bars didnt seem to work for me at all. I bought the trial bars and used them completely to make sure i did get the full experience but these left my hair feeling like straw and more damaged then when i started with them. Also not the first time i have used bar shampoo so the experience of using bars was not new to me

15 October 2025
NueBar logo

Reply from NueBar

Hi Emily,
Thank you for your review. We are so very sorry to hear our shampoo bar wasn't right for you. We also understand that not all products can be a 'one size fits all' which is why we offer a money back guarantee if the NueBar products you tried aren't right. Please free free to reach out to me via email renee@nuebar.com if you would like to learn more about the process
If you continue to have issues with dry hair ongoing, may we suggest trying co-washing (also known as the no-poo method). We have written a blog all about this method which details why regular shampooing can be an issue and offers a suggested co-wash (conditioner only wash) method to keep your hair feeling fresh without the drying effects of regular shampooing.
In the meantime, we wish you all the very best in your search for a product which is perfect for you and your hair.
Warm Regards
Renee

Rated 5 out of 5 stars

Arrived promptly as described

Arrived promptly as described.
Yay!
Face bar smells nice, feels light and clean, doesn't leave your face dry.
Shampoo and conditioner do their job as they should.
Pleasant smell but doesn't linger. Excellent detailing properties. All bars retain their shape after being wet and don't melt away if you forget to drain them properly.
A wonderful experience thanks.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy with the choice

Postage etc was prompt and efficient - thanks. The bars seem to be working well for both of us, with quite different 'hair types'. The tray thing-y is shedding a bit/peeling where the bars adhere to it. Not a major drama though.

13 October 2025
Rated 5 out of 5 stars

Super impressed!

Really surprising! My hair was so soft, the curl was lovely and it stayed clean for longer. I bought this for travel but will definitely be buying more when I get home. It also feels good that I will no longer be throwing so much plastic back into the environment.

4 October 2025
Rated 5 out of 5 stars

I have always been too scared to try a…

I have always been too scared to try a shampoo bar on my hair because it is long and curly and always feels more on the dry side and I guess I thought it would be like washing my hair with bar soap. Now that I have given NueBar a try I couldn’t be more happy with the results. I feel my hair is a lot smoother and less frizzy after washing and so much easier to comb. I still add a small amount of leave in conditioner when styling but I think that’s just out of habit to be honest.

8 October 2025
Rated 1 out of 5 stars

It was very disappointing to receive…

It was very disappointing to receive the cleansing bar and see how tiny it is, considering the cost.

1 October 2025
NueBar logo

Reply from NueBar

Hi Melissa,
We're very sorry to hear you thought your NueBar face wash was 'tiny'. In all honesty, this hasn't aligned with the feedback of other customers' remarks.
Whilst it is not within our nature to defend our range, in this circumstance I feel we may be able to clear up any misunderstanding on value when it comes to NueBar face wash bars.
Being a face bar (as opposed to liquid face wash), our bars are highly concentrated, omitting the high volume of water (up to 80%) used to liquefy your average liquid face washes found on the supermarket, or even pharmacy shelf. We really don’t think there is any comparison on cost when you start looking at the higher end ranges found on the beauty counters, despite the high quality of ingredients we use.
Our products are Naturopath Formulated using the best nutritive, organic rich ingredients we can find. This means we leave any nasties out, such as parabens, sulfates and fillers which are used to create bubbly lathers or even harden the bars for mass-machine production. These ingredients add to the volume of the product, without any efficacy towards cleansing your skin. They are purely chemical laden ’fillers'. As our bars are hand poured, we are pleased to say we can leave these out, with our customers' wellbeing in mind.
Well looked after, and dried between uses, your NueBar face wash will last a long time, on average, 4 months with daily use. Due to the highly concentrated nature of our formulas, a little bit goes a long, long way. We find this especially great for teenagers, who tend to struggle with product waste when starting their skincare journey.
With the above in mind, we also understand that NueBar's Naturopath Formulated range isn't for everyone, which is why we offer a money back guarantee. Customer satisfaction is important to us. You find all the details on our returns policy here https://nuebar.com/pages/returns
We hope this clears up any misunderstandings, and provides you with a solution to relieve your dissatisfaction.
All the best,
Nicole, Marketing

Rated 5 out of 5 stars

Eco-friendly, AND works AMAZING!

I initially bought for the environmentally friendly aspect as a plastic-free, Australian-made product. But I was shocked to see how amazing the product actually works! So now I’m buying because it works better than the supermarket shampoos and conditioners I was buying before. Love it!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

They work!

Purchased the shampoo, conditioner and body bars. Fantastic products, lathers beautifully. The chocolate orange wash smells amazing. Don’t miss regular bottles at all.

19 October 2025
Rated 5 out of 5 stars

A vey happy convert

Originally bought for the convenience when travelling over 3 years ago.Quickly became the only product I use, and wash once a week. Hair has become manageable and stays shiny between washes. Plus no mess in the shower! I love it. The sample bars and small tin make a great gift.

25 September 2025

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