NueBar Reviews 953

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, noting that items like shampoo and conditioner bars perform as expected, leaving hair soft, manageable, and healthy. Many appreciate the pleasant scents and the effective detailing properties of the products. The user experience is frequently highlighted as positive, with consumers finding the products easy to use, especially for travel, and appreciating the quick and clear delivery service. Reviewers also value the company's commitment to sustainability, particularly the waste-free approach and organic ingredients. However, some customers also noted that certain products, like the sensitive shampoo, made their hair dull, lifeless, or oily. A few people with specific hair types, such as very curly or thick hair, found that the products did not provide enough moisture or lather adequately, leading to a dry or scraggly feeling. There were also occasional mentions of bars wearing down quickly or not receiving the correct product.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the shampoo and... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the ethical and organic... See more

User experience

Consumers generally express satisfaction with the user experience. Many reviewers highlight the ease of use,... See more

Delivery service

Customers consistently report positive experiences with delivery service. Many reviewers praise the speedy... See more

Sustainability

Customers consistently note positive experiences with sustainability. Many reviewers appreciate the use of... See more

Based on these reviews

Rated 5 out of 5 stars

Arrived promptly as described. Yay! Face bar smells nice, feels light and clean, doesn't leave your face dry. Shampoo and conditioner do their job as they should. Pleasant smell but doesn't li... See more

Rated 5 out of 5 stars

Me and my partner tried Nuebar since we were trying to explore chemical free, eco friendly and long lasting options. At first we tried the samples and loved the rich conditioner and oily hair shampoo... See more

Rated 5 out of 5 stars

I love the waste free approach. A solid moisturiser bar also takes up less space & there's no problems with container disposal, since we're a very long way away from recycling facilities & the rubbish... See more

Rated 5 out of 5 stars

I found NueBar shampoo and conditioner after discovering I had multiple allergies, including to all fragrances, which has ruled out pretty much all shampoos on the market. My hair is also super fine a... See more

Company replied

Rated 5 out of 5 stars

I have been having issues with my white hair being unmanageable. Since using Nuebar shampoo and conditioner soap my hair has become more manageable and soft. More than I could hope for. Good servic... See more

Rated 5 out of 5 stars

I've tried the shampoo and super rich conditioner bar for dry hair, both are just perfect for my grey hair which tends to be dryer and needs a little bit of extra TLC. Super happy with the results.... See more

Rated 4 out of 5 stars

Products are as expected, have not used for very long but they appear to be as promoted, I have had no adverse reaction. Would just like clearer difference between night and day packaging and also I w... See more

Rated 5 out of 5 stars

Clear and quick delivery info on items. I was hesitant to try a variety shampoo, as I had increasing dry and irritated scalp issues and tried many shampoos. Was surprised at how well it lathered up, s... See more

Rated 5 out of 5 stars

Really impressed with the Shampoo and Super Rich Conditoning bar. I have wavy hair and have been able to go 3 days without washing my hair which is amazing and hardly any knots. My hair is so soft w... See more

Rated 3 out of 5 stars

I have very curly hair, and it honestly feels a bit dry and scraggly since swapping to the shampoo and conditioner bars. I got the ultra rich conditioner, and maybe that wasn't good because my hair te... See more

Company replied

Rated 5 out of 5 stars

I have always been too scared to try a shampoo bar on my hair because it is long and curly and always feels more on the dry side and I guess I thought it would be like washing my hair with bar soap.... See more

Rated 5 out of 5 stars

I got the sample pack to try out a few different types as I wasn’t sure which one was for me. I’ve only tried the normal hair one so far and I’m already so impressed. It’s exactly what I was looking... See more

Rated 5 out of 5 stars

The product arrived quickly and was as described. I originally bought the travel bars to trial for a holiday with limited weight allowances. This wasn't the first light-weight product I trialed, but i... See more

Rated 5 out of 5 stars

Very fast delivery. Purchased for resent European holiday. Completely different experience from using bottled shampoo and conditioner but I was very impressed. Hair feels great and didn’t irritate my... See more

Rated 5 out of 5 stars

Wow - I had never considered using a shampoo or conditioner in a bar before. So glad that I tried it!! SUPER impressed. Easy to use, smells wonderful, and great for travel. Best of all: the results... See more

Rated 5 out of 5 stars

Great customer service, prompt delivery and an amazing product. I usually spend at least $30 a bottle for salon only shampoo and conditioner. I gave these a try as we are travelling overseas for 4 wee... See more

Rated 5 out of 5 stars

I’ve been using nuebar about 3 yrs for my hair I highly recommend it! I get a lot of compliments how shiny it is , even my hairdresser has commented how healthy my hair is . It grows quickly as I don’... See more

Rated 5 out of 5 stars

My curly hair loves Nuebar!!!! I've never used shampoo and conditioner bars before and now I'll never use anything else. The shampoo for dry hair feels truly hydrating and the conditioner equally so... See more

Rated 1 out of 5 stars

These bars didnt seem to work for me at all. I bought the trial bars and used them completely to make sure i did get the full experience but these left my hair feeling like straw and more damaged then... See more

Company replied

Rated 5 out of 5 stars

I originally tried the sensitive shampoo and conditioner bars while travelling. I was surprised they lasted as long as they did but the real surprise was how calm my scalp was while using them. I've t... See more

Rated 5 out of 5 stars

I’ve been using Nuebar for the past two years, and they’ve truly helped reduce my hair fall. I love that they’re made with organic ingredients, so I don’t have to worry about putting harsh chemicals o... See more

Rated 5 out of 5 stars

I have never bought bar shampoo or conditioner before.. and I almost feel like it is sacrilegious to do so as I am a hairdresser.. but I am actually really surprised that so far I am loving it... I... See more

Rated 5 out of 5 stars

I have been using this religiously for the past 3 years - this stuff is a god send. It nourishes my hair, never irritates my eczema and smells divine. I use it as co-wash and leave in conditioner on m... See more

Rated 5 out of 5 stars

Very prompt delivery of my two orders placed on different days as I wanted to try the shampoo before buying the conditioner. The shampoo is great and only today I tried the conditioner after using th... See more

Company replied

Rated 5 out of 5 stars

I bought these to trial for a longer trip I have coming up that will require me to travel very light. Shampoo & conditioner weigh quite a lot! I had a 10 day trip and took them along to try out. I've... See more

Rated 5 out of 5 stars

I bought the travel set to trial (just the set for normal hair). I am going on a trip that requires packing light, and I’ve been trying lots of different travel shampoo & conditioner. Powders have not... See more

Rated 4 out of 5 stars

The shampoo bar lathers far better than I expected! And the conditioner bar exceeded my expectations- my hair is smooth and nourished when I applied it and combed it through. Perfect for travel and I’... See more

Rated 5 out of 5 stars

Love nuebar, I’ve been using it for several years now. My hair feels cleaner for longer, and never stripped and dried out after washing. Very economical too, as the bar lasts for months. Love it and r... See more

Rated 2 out of 5 stars

I love the idea of the bar shampoos and conditioners but didn't work on my thick, course curly hair. Sadly not enough moisture for me.

Company replied

Rated 5 out of 5 stars

Happy with the product so far, take some time to get use to the product that does not lather up as much as shampoo, but my hair fells great and feels clean. I am only a month in using the nu bar sha... See more

Rated 5 out of 5 stars

Thank you If I could give a10 star plus I would.I received my body,Facesoaps and moisturiser no fragrance. I have already used all of them. Thank you No reaction to my skin. As I'm going throu... See more

Rated 5 out of 5 stars

I bought the shampoo & conditioner for curly hair, as my hair is fine and curly, but, a lot of it making it thick & frizzy. Quick delivery and a beautiful product. It was lovely to use. Unfortunatel... See more

Rated 5 out of 5 stars

I've been using natural shampoo bars for a few years now, and with each one I've tried, there's always been something missing. My hair would either get too dry, go limp, become oily, or go fluffy. W... See more

Rated 1 out of 5 stars

Unfortunately the shampoo bar didn't work for me. I have long, thick hair and I couldn't get enough lather to saturate my hair. I also tried rubbing the bar along my hair, but that didn't work either.... See more

Company replied

Rated 2 out of 5 stars

I liked the packaging but the sensitive shampoo made my hair look so dull and lifeless and then it became oily in one day. I wouldn't use it again.

Rated 5 out of 5 stars

I bought these bars for travel overseas and have tried them before we leave. I'm actually surprised at how great they are and will probably continue to use them at home too. Quick delivery too.

Rated 5 out of 5 stars

Absolutely beautiful products! At 53 my hair and skin need extra love, all your products are gentle and nurturing. My hair has never felt so soft and easy to style. Thank you so much for creating such... See more

Rated 5 out of 5 stars

I love this conditioner bar. I have never found a conditioner that suits my bleached oil prone hair, my daughters normal hair and my other daughters frizzy, dry curls. This product does every hair typ... See more

Rated 5 out of 5 stars

I love the super rich conditioner bar for co-washing my own wavy hair and my sons coily hair. Nothing else I have found the allows my scalp to be clean and hydrated without irritation.

Rated 5 out of 5 stars

I’ve had dry skin for several years. I thought it was due to my age. However, I have discovered it was the hush cleanser of another brand, that I was using. After using NueBar mature skin, for 10 days... See more

Rated 3 out of 5 stars

Loved how my hair feels. Soft and not dry as usual. The scent of both the shampoo and conditioner are wonderful. My only concern is how quickly the bars wear down. This would be a five star produc... See more

Company replied

Rated 5 out of 5 stars

I'm in my 70's and my hair was becoming dry and dull. Since using the Nuebar shampoo and conditioner, it has softened and has shine to it. My partner asked if I had done anything different with my hai... See more

Rated 5 out of 5 stars

Timely delivery. Face bar is great, super rich conditioner is the most luxurious bar I have tried so far. The shampoo bar does not lather as well as others but cleans well. Overall happy with the... See more

Rated 5 out of 5 stars

I am absolutely thrilled with NueBar! The quality of the bars is outstanding, they lather beautifully, and they leave my hair and skin feeling amazing without any plastic waste

Rated 5 out of 5 stars

The fragrance free bundle is amazing! I usually react to most cosmetics, soaps, and shampoos, but I have been using Nuebar for a week and haven't had a single issue. Would definitely recommend!

Rated 5 out of 5 stars

Curly girl. Already know the product, love it. Good turnaround, easy website to navigate. Planet saving, hair nourishing good gear, what's stopping you?!

Rated 5 out of 5 stars

Hair feels so clean and soft after using this soap bar. It's very gentle on my hair and scalp - I can go longer between washes because it doesn't seem to irritate my scalp the way other shampoos do.... See more

Rated 5 out of 5 stars

All bars were better than expected, but unexpectedly the face cleanser is better than any other cleanser I've ever used. It leaves my skin soft without that well known tightness. Highly recommend.

Rated 5 out of 5 stars

I love the shampoo & conditioner bars. The shampoo runs out long before the conditioner, but it lasts me at least 6 months. I’ve been using the conditioner bar for 12 months now!

Rated 5 out of 5 stars

It was great to have a small compact box with the shampoo and conditioner bars in it. Fitted in my small toiletries bag. No worries about what liquids i was carrying on a plane, and no chance of spil... See more

Rated 5 out of 5 stars

I initially bought for the environmentally friendly aspect as a plastic-free, Australian-made product. But I was shocked to see how amazing the product actually works! So now I’m buying because it wor... See more

Rated 5 out of 5 stars

Really surprising! My hair was so soft, the curl was lovely and it stayed clean for longer. I bought this for travel but will definitely be buying more when I get home. It also feels good that I will... See more


Company details

  1. Hair Product Store
  2. Toiletries Store

Written by the company

Shampoo, conditioner, face and body bars formulated by Naturopath, Katie Hennah. Award Winning NueBar is plastic packaging free, pH balanced, low tox, vegan, sulphate, silicone and paraben free, hand crafted with Certified organic, Fair trade ingredients in the Blue Mountains, Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

953 reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

love the products

love the products, are as expected, easy to use, travel kit is great, communication great, delivery on time.

27 January 2026
Unprompted review
Rated 3 out of 5 stars

Loved how my hair feels but...

Loved how my hair feels. Soft and not dry as usual. The scent of both the shampoo and conditioner are wonderful. My only concern is how quickly the bars wear down. This would be a five star product review otherwise.

8 January 2026
NueBar logo

Reply from NueBar

Hi Jeff,
Thank you for your review, your honest account really helps us understand our customers experiences, so we can make NueBar even better!
We’re sorry to hear your bars didn’t last as long as the US brand you used. You may not be aware that being a Naturopath formulated product using the best organic rich ingredients we can get our hands on, our bars do not contain any hardeners often used in shampoo and conditioner bars to gain a higher density formulation for mass production. As we choose to omit the hardener (many people find this ingredient irritates their scalp) NueBars are poured by hand, so you may find they are a little softer than your usual bar.
The good news is that by leaving the hardener out, NueBars are highly concentrated with natural goodness, so a little goes a long, long way when it comes to regular use. For short hair, we really only recommend you run your bar along your scalp 2-3 times, then use your fingers to distribute the product throughout your hair. You may wish to repeat the process for particuarly dirty hair days, or with the conditioner bar if you have extra dry hair.
Finally, carefully storing your bars out of the shower on a drainer in a dry space in your bathroom will ensure your bars last longer as it will give them time to dry between washes. If you are travelling, you may wish to gently pat your bar with a towel before putting it back into the tin.
We hope these ideas help you keep your bars a little longer (as they have our other customers) should you wish to revisit your NueBar experience.
Warmly,
Nicole, Marketing, NueBar Australia

Rated 5 out of 5 stars

Amaaaaaazing products!

I bought all the range to take away as it was the only eco friendly travel range I could find. It has been amazing! So stoked as it’s always a risk getting a new product prior to going away! My hair loves the shampoo and conditioner, the moisturiser is perfect , the body wash smells delicious, and the face wash works a treat and is gentle on my sensitive skin! Could not be more stoked with my purchase. And it’s so good travelling with no liquid! I will be replacing all my bottled products when I get home to! Thank you Nue Bar 🤎

31 December 2025
Rated 5 out of 5 stars

I bought Travel Tin (Large)

I bought the Travel Tin (Large), for my son and myself for Christmas as one of he's gifts, as he travel a lot.I absolute love it . It looks cute and has not rusted. I intend to buy more for the rest of my family.

21 December 2025
Rated 5 out of 5 stars

My curly hair loves Nuebar!!!

My curly hair loves Nuebar!!!! I've never used shampoo and conditioner bars before and now I'll never use anything else. The shampoo for dry hair feels truly hydrating and the conditioner equally so.
Love the bits bags and travel tins too.
My orders have been dispatched quickly .

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Happy with the product so far

Happy with the product so far, take some time to get use to the product that does not lather up as much as shampoo, but my hair fells great and feels clean. I am only a month in using the nu bar shampoo and conditioner, and I still have a long way to go before it is gone! Cannot wait to see how long it lasts!!!!

20 November 2025
Rated 5 out of 5 stars

Very satisfied customer

Very prompt delivery of my two orders placed on different days as I wanted to try the shampoo before buying the conditioner. The shampoo is great and only today I tried the conditioner after using the shampoo for the second time, and so far am satisfied with my purchase. My hair is very dry so I know I need to still use an leave in conditioner and that is okay.

8 December 2025
Unprompted review
NueBar logo

Reply from NueBar

Hi Anne-Marie,
Thank you so much for sharing your NueBar experience on TrustPilot. It really does mean the world to us. For extra dry hair we highly recommend trying the co-wash method. I have been using this myself for a few years now and my hair has never been healthier or more hydrated and manageable.
You can learn more here: https://nuebar.com/blogs/nuebar/caring-for-curly-dry-and-damaged-hair-with-the-co-wash-or-no-poo-method.
We hope you continue enjoying your NueBar journey and feel better results with the co-wash method.
Warmly,
Nicole from Marketing.

Rated 5 out of 5 stars

I love the waste free approach

I love the waste free approach. A solid moisturiser bar also takes up less space & there's no problems with container disposal, since we're a very long way away from recycling facilities & the rubbish tip is a long way also. It holds it shape even though it is hot here. It's a pleasure to use, especially with the dry weather, it's needed too.

13 November 2025
Rated 5 out of 5 stars

Happy, return customer

Curly girl.
Already know the product, love it.
Good turnaround, easy website to navigate.
Planet saving, hair nourishing good gear, what's stopping you?!

10 November 2025

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