Nubattery Reviews 

473
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally competitive prices, the consistently high product quality, and the remarkably fast shipping times that make online shopping completely straightforward. Many consumers note that all ordered batteries arrive safely packaged in individual protective cases and work reliably for their various electronic devices. However, some people mentioned delivery issues caused by external couriers or postal carriers failing to complete shipments smoothly as originally expected. Despite these rare logistics hiccups, buyers appreciated when customer support teams quickly stepped in to resolve unexpected shipping problems by sending prompt replacements.

What people talk about most

Product

People report high satisfaction with the authentic and top quality batteries, noting that the products are... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Users describe positive interactions with quality, noting that the batteries are authentic, highly... See more

Price

Customers had positive experiences with price, frequently highlighting fair costs, cheaper alternatives to... See more

Service

Reviewers mention positive feedback about service, consistently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed some unprotected flat top 18650s (Zebralight H604d). There's so much scam merchandise around - where to look for bona fide (i.e. safe) lithium-ion batteries? Nubattery popped up on the... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, all arrived perfectly. I only buy 18650 and larger LiOn batterys from suppliers who sell the real thing, unlike the gamble on Amazon or eBay. I'll be using these guys... See more

Company replied

Rated 5 out of 5 stars

Unfortunately there was an issue with my delivery. The courier didn't fulfill the next day option. I sent an email to Nu Battery and Ollie replied to give me a refund of the shipping costs. Great cust... See more

Company replied

Rated 5 out of 5 stars

Been a vaping battery user for many years, the best for 18650 was fogstar, they now moving away from single cells, and they suggested Nubattery. Made first order today, and put in two orders. Nub... See more

Company replied


Company details

  1. Battery Store

Written by the company

UK based Lithium Ion Battery Retailer Fully compliant, genuine and traceable batteries, ideal for individuals or resellers such as vape shops and distributors. Our industry leading packaging solutions ensure customers have a robust storage case and relevant safety advice available at point of sale, and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(473)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bought 12 18650 batteries 3 months ago

Bought 12 18650 batteries 3 months ago. Rated at 3000mha . None of them will hold more than 2200 mha . Ive had batteries lose that after 18 months of use not 3 months . Emailed them as the website days we always answer emails.... nothing today , not even my spam . So id say sub standard batteries sold cheaply, don't expect too much

19 August 2026
Unprompted review
Nubattery logo

Reply from Nubattery

Hi Richard,

We’re sorry to hear this. We genuinely respond to all customer enquiries, but unfortunately we cannot find an email or contact-form submission matching your review.

Could you please let us know how the capacity was measured? Many consumer chargers report only the energy returned during the charging cycle, rather than capacity measured through a controlled discharge. The result can also vary significantly depending on the devices cut-off voltage vs the manufacturer datasheet.

A reading of 2,200mAh from a 3,000mAh cell warrants further investigation, and we’ll be happy to test the cells or arrange an appropriate resolution. Please contact us at hello@nubattery.co.uk with your order number and test details so we can look into this properly.

Kind Regards,
Ollie

Rated 5 out of 5 stars

Good website

Good website, easy to order. I had to return an item, process was swift and was reimbursed. Good prices and selections are endless.

25 July 2026
Nubattery logo

Reply from Nubattery

Thank You :)

Rated 5 out of 5 stars

Easy to find the right battery

Easy to find the right battery. Very safely delivered with each battery held within its own, sealed, hard plastic container (similar to 35mm film). Fast and well priced.

25 July 2026
Nubattery logo

Reply from Nubattery

Thank You :)

Rated 5 out of 5 stars

Excellent source for hard to get batteries

The company supply hard to get batteries especially molicel that usually are sold in bulk. The order process was easy and straight forward and the prices were good. Delivery was fast through royal mail believe it or not and on 1.99. The 2 cells i received came in protective tubes and bubble wrap packaging that came through letter box and didnt need signing for. Very pleased. Definately recommend

25 July 2026
Unprompted review
Nubattery logo

Reply from Nubattery

Thank You :)

Rated 5 out of 5 stars

Fogstar gave me this company

Was given this company address from fogstar, after learning they were moving into bigger batteries etc.
My first order from nubattery, the website very easy to navigate, and order from.
Communications to and from Nubattery is perfect.
My first delivery came, fast, i immediately put on tester,
And need i say, the batteries are real, not cheap fake clones.
Every price is spot on, the batts are delivered in safe cases, ive found my new battery supplier.

21 July 2026
Unprompted review
Nubattery logo

Reply from Nubattery

Thank You :)

Rated 5 out of 5 stars

High quality batteries which produce…

High quality batteries which produce the stated rating and are working extremely well with powerful vape. Super easy website and super fast delivery. Each battery came in its own protective hard plastic case.
STOP WASTING YOUR TIME ON AMAZON RUBBISH.
Highly recommended, thank you!

26 June 2026
Nubattery logo

Reply from Nubattery

Thank You :)

Rated 5 out of 5 stars

Unfortunately there was an issue with…

Unfortunately there was an issue with my delivery. The courier didn't fulfill the next day option. I sent an email to Nu Battery and Ollie replied to give me a refund of the shipping costs. Great customer service, I really wasn't expecting a refund, it was more to just have a moan about the courier. I wouldn't hesitate to shop with Nu Battery again. The battery is legit and top quality. It's given my head lamp a new lease of life

24 June 2026
Nubattery logo

Reply from Nubattery

Hey, Sorry the courrier let us down, we know how frustrating that is! Glad you are happy with the goods, and service.

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