GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... See more
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We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Contact info
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australia
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
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Replied to 8% of negative reviews
Typically replies within 2 weeks
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Great service every visit
Couldn’t live without it!!
Long, long time user. Ben in the Port Macquarie office really looks after me.
David Carey is so good
Great first experience
First time at this business. The owner warmly greeted me and was very friendly and helpful, despite me only looking for an inexpensive spare part. Good vibes.
very helpful advice and friendly service
The website was easy to navigate The…
The website was easy to navigate The product came quite quickly All in all it was just a pleasant experience shopping online
David is aways pleasant
David is aways pleasant, efficient and nothing is too much trouble
Disappointing
Disappointing. Two weeks after I placed the order & you took my money, the product had not arrived & I received no notification of the reason for the delay. When I enquired I was advised the produced had been out of stock & had just arrived, (how miraculous is that!) I do not believe that. I believe you forgot to send my order. So please have the decency to own up to it.
The reviews are true
Just been diagnosed with sleep apnea. After researching places to purchase and receive support I discovered NSW cpap. They already had great reviews and after visiting I can see why. Maria at Miranda was very helpful.
Excellent in store service
good product and a quick delivery time
Items arrived as described and promptly.
Online delivery service 11 days
Ordered online 6 July 2026 expecting delivery in 3-6 days.
Did not receive goods until 17 July 2026.
This is bad service considering I am 3 hrs from Sydney.
Next time I will phone up and order. Delivery time is much faster.
Very easy to talk to and very helpful…
Very easy to talk to and very helpful in many ways.
David is always helpful and friendly
David is always helpful and friendly. His skill and knowledge help me to stick with my C-PAP.
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