Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... See more
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Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... See more
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I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... See more
Company replied
The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... See more
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Company details
Written by the company
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Contact info
United Kingdom
- 01977 655090
- info@nouveaubeauty.com
- nouveaubeauty.com
4.1
Great
243 reviews
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Hasn’t replied to negative reviews
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Fast delivery Excellent customer…
Fast delivery Excellent customer service. Fantastic product will definitely buy again.
7 March 2024
Reply from Nouveau Beauty
Thank you for your kind words.
Team Nouveau Beauty
Incredible company
Incredible company, I have trained with them many times and still continue to purchase their top products and courses. Would highly recommend.
2 February 2024
Reply from Nouveau Beauty
Thank you for your amazing review!
Microblading
Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable.
It was very intense, alot to learn but KB was very thorough, we covered a great deal in the 3 days, only gave 4 stars as I felt I personally needed more training in eyebrow mapping as i hadnt done HD brow course before but I would certainly highly recommend every one to train at KB Pro.
Thank you so much 💛
17 January 2024
Reply from Nouveau Beauty
Thank you for you lovely review. If you need any support please do reach out to us on 01977 655090.
Best wishes
Team Nouveau Beauty
Reply from Nouveau Beauty
Hi Maria,
Thank you for your fantastic review!
Amazing customer service
Amazing customer service
High quality all round, products, training, staff
9 January 2024
Reply from Nouveau Beauty
Thank you for your kind words, we are happy to hear your experience was a positive one!
Reply from Nouveau Beauty
Thank you for taking the time to leave an excellent review!
Rapid and efficient service.
12 January 2024
Reply from Nouveau Beauty
We are thrilled to hear of your great experience with us!
Shalu styling amazing 👍 very good 💝
15 January 2024
Unprompted review
Reply from Nouveau Beauty
Thank you for your excellent review!
terrible service
13 December 2023
Reply from Nouveau Beauty
We are sorry to hear you feel dissatisfied with the service you received. Please contact our dedicated Customer Experience team on 01977 655620 and they will be happy to assist.
Best Wishes,
Nouveau Beauty
Reply from Nouveau Beauty
Hi Drew,
Thank you for your lovely feedback, we are super pleased to hear you enjoyed your training. I will ensure we pass the feedback onto Hannah.
Order was dealt with very effectively…
Order was dealt with very effectively and arrived on time
29 November 2023
Reply from Nouveau Beauty
Thank you for your feedback, we are pleased to hear you had a great experience both with the ordering process and the delivery.
Always perfect friendly service in all…
Always perfect friendly service in all areas 🤩
24 November 2023
Reply from Nouveau Beauty
Thank your for your lovely feedback Hayley. We are pleased you have had another great experience with us.
I paid for next day delivery and 1.5…
I paid for next day delivery and 1.5 weeks later have still not recieved it .
6 December 2023
Reply from Nouveau Beauty
Hi Sophia, We are sorry to hear this has not yet arrived.
Please give our customer service team a call on 01977 655620 who will be happy to assist you.
Best wishes Nouveau Beauty
Reply from Nouveau Beauty
Hi Kayleigh, Thank you for the lovely feedback
Quick and easy purchase
27 November 2023
Reply from Nouveau Beauty
Hi Hayley, Thank you for the feedback
Fast delivery thanks
10 November 2023
Reply from Nouveau Beauty
Hi Lauren, Thank you for the lovely feedback
Have not received order of goods
Have not received order of goods, no update on when order has been dispatched or any update of delivery plans. Error constantly when clicking link to to track and not being able to view or keep up to date. An on top of that now I am able to log in via the link. Order says completed yet. I have no goods.
21 November 2023
Reply from Nouveau Beauty
Hi Charlotte, we are sorry to hear that you have not received your order.
We can see that your order was dispatched on the same day as placing and showing as delivered on the 23.11.23. Please can you check with all neighbors and safe locations, if you are unable to locate, please contact our Customer Experience Team on 01977 655620 or email info@nouveaubeauty.com.
Thanks
Team Nouveau Beauty
Best in the business!
1 November 2023
Reply from Nouveau Beauty
Hi Stephanie, Lovely feedback thank you
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