Got some email saying I have a dedicated VIP manager, but every time I write, I either get nothing or a generic reply from normal support. Just another empty label to keep you spending.
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Multiple deposits, extra spins, different wagering per part… I honestly lost track of what I had used and what was left.
I tried their sports section and it feels tacked on, with laggy odds updates and clunky bet slip. After two matches I went back to my regular bookie.
Was told I’d have a personal VIP manager. We spoke once and then he never replied again. So much for “personal service”.
Company details
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Scopri i migliori Siti con prelievo immediato - 20 euros dopo la registrazione e inizia a giocare subito senza attese. Queste piattaforme offrono bonus di benvenuto, pagamenti rapidi e metodi sicuri per ritirare le vincite in pochi minuti. Ideali per chi cerca casinò online affidabili con registrazione veloce e prelievi immediati.
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1.1
Bad
221 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Nottheusual have been great!
A good, personalised helpful service, Thank you!
27 February 2015
Unprompted review
Great service and product
The hipflask I ordered appears to be good quality and delivery was very prompt.
25 February 2015
Unprompted review
Good customer service
Nottheusual.co.uk took the time to call and clarify my order (as some items were temporarily out of stock) to ensure we were going to be happy with delivery timescales - appreciated that!
25 February 2015
Unprompted review
Great website and excellent delivery time for my order.
Easy to use website. Plenty of choice. Secure payments. Delivery was as promised and I was able to track order. Great company, would use them again.
23 February 2015
Unprompted review
Excellent!
Excellent communication, easy to reach, would definitely recommend to a friend !
18 February 2015
Unprompted review
Great service!
I wanted to say thank you for a super easy purchase experience from United States! All of my items arrived promptly and intact. In addition, their communication through the shipping process was impeccable. I will definitely be purchasing from NotTheUsual in the future! Cheers!
18 February 2015
Unprompted review
Name a star
Very quick delivery
Packaged very well to keep safe!
Will buy from this company again!
16 February 2015
Unprompted review
Happy Jackson lunch boxes
Great items. I was a bit confused about where I was collecting from. It took me a while to find an address after I'd chosen click and collect. That bit could be clearer. All in all, happy with the item and avoiding postage charges though!
16 February 2015
Unprompted review
Quick delivery
Found a cushion that was out of stock everywhere else and a great price too. Arrived within two days. Excellent service.
13 February 2015
Unprompted review
Poor customer service
I ordered my product last Thursday, and was led to believe that I would receive it by Tuesday at the latest. However, it still has not arrived. What makes it worse is the fact that I have contacted the site twice, and still haven't received a reply.
12 February 2015
Unprompted review
Reply from Siti con prelievo immediato - 20 euros dopo la registrazione
Thanks for your review.
We take our customer service very seriously at NotTheUsual. As you have not left your name, I have just checked the orders for last Thursday and there is not one outstanding, they have all been shipped. All of the orders placed were done so with our standard shipping service, so we say to allow 3-4 working days. This would have been by Wednesday, not guaranteed for Tuesday.
If you would like to call us on 0121 233 1245, then we will do our best to solve this issue for you.
Many Thanks
NotTheUsual Team
Excellent Service
Happened across this company and found some fun things for a Valentine's present that are a bit different. Great service came quickly.
8 February 2015
Unprompted review
Greatful for the service!
Loved the quickeness of the service and the facility of the purchase! I live all the way in mexico and bought something for my bf for his bday! And the timing and quality of the product were remarcable! Thank you! :)
5 February 2015
Unprompted review
Does exactly what it says on the can
Order processed and delivered with minimum fuss and very quickly. Happy, happy. Would use this company again.
2 February 2015
Unprompted review
Very good service
Delivery on time and quality good. I would shop again
1 February 2015
Unprompted review
Error quickly amended
I was sent an incorrect item, but this was immediately rectified with the correct item that I had ordered as a birthday present arriving the next day, plus no qualms over return postage with a returns sticker included. I would use this company again!
28 January 2015
Unprompted review
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