NotaryLive Reviews 

1,218
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and efficient, ensuring that legal documents are handled with great care and professionalism. Consumers also highlight that the online platform is remarkably quick, straightforward, and convenient, saving a tremendous amount of time compared to traditional methods. Reviewers consistently state they would gladly use the service again and recommend it to others seeking remote notarization. However, some people mentioned that the website can occasionally be frustrating to navigate, and a few users experienced technical challenges when trying to upload documents.

What people talk about most

Staff

People report positive experiences with staff, frequently describing the notaries as extremely kind,... See more

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is fast, convenient, and... See more

Website

Consumers express satisfaction with the website, highlighting that it is extremely easy to navigate and fast... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, convenient processes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot tell you enough about how helpful, patient, and kind Keyarrow D. was as my notary for power of attorney for my mother. My father passed away two days ago, my mom is also currently in hospita... See more

Company replied

Rated 5 out of 5 stars

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more

Company replied

Rated 5 out of 5 stars

I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more

Company replied

Rated 5 out of 5 stars

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more

Company replied


Company details

  1. Software Company
  2. also in
  3. Notary Public

Written by the company

NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,218)

177 reviews in the last 12 months

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Rated 3 out of 5 stars

Technical issues & no time to let me read

Although the time and wait to see the notary was no issue, I found it unprofessional & discourteous that the Notary allowed me no more than 8-12 seconds to read and agree to the Terms of Service regarding the collection, use, and storing of my biometric data. I only had that much time to read 4-5 lines worth of a LEGALLY binding agreement, but I do not know if it was impatience or latency issues, I know that its more prudent to go in person though, most likely through the nice gent I met in an uber because kindness goes a long way.

3 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for your feedback, and we're sorry to hear your session felt rushed! We want to clarify that our Terms of Service are available throughout our website and are agreed to at the time of payment, so clients have the opportunity to review them thoroughly in advance. That said, we completely understand how important it is to feel comfortable and informed. We hope to have the chance to provide you with a smoother, more reassuring experience in the future!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. The Notary was courteous and efficient.

31 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

There was a slight technical problem…

There was a slight technical problem with the session but the notary knew how to fix it right away. Fast and easy especially considering i did this as 11pm

20 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for taking the time to leave a review! We're glad our notary was able to quickly resolve the technical issue and keep things running smoothly. We hope to assist you again in the future. 😊

Rated 5 out of 5 stars

Great

Great! Fast response amazing communication

16 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for taking the time to leave a review :)

Rated 5 out of 5 stars

It was the easiest way to get a notary

It was the easiest way to get a notary. The notary I had was friendly and knowledgeable. It was a pleasure to work with her

16 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

It’s wonderful to know our team member’s expertise and friendly approach made a lasting impression. We’ll be sure to pass your praise along to her!

Rated 5 out of 5 stars

Awesome service!

The notary was well spoken, and extremely polite and helpful. This was a smooth efficient process. All done from the convenience of our home. I would definitely recommend NotaryLive. One other thing I would like to note is the pricing is very affordable. Well worth it for 24/7 service and not having to leave our home.

14 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for the glowing review! We’re thrilled to hear that our notary provided such a professional and helpful experience.

we’re glad we could save you a trip out of the house and truly appreciate the recommendation!

Rated 5 out of 5 stars

This is great!!

Kaya Thompson was my notary. Very pleasant lady. I’ve never heard of this service and was lead here by Los Angeles county vital records. I’ll definitely use it if I need a notary in the future. Super easy process. My only gripe was the background identity check wanting me to remember the address to a place I lived 25 years ago.

10 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for the review! We’re glad we could help you with your vital records. We’ll be sure to pass your kind words along to Kaya.

Rated 5 out of 5 stars

This was my first time using…

This was my first time using NotaryLive. The process was convenient, easy and quick. My notary, June Wright was very friendly and professional. I will definitely use this service again!

10 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Welcome to the NotaryLive family! We’re so happy your first session was a success. Thank you for recognizing June's professionalism. See you next time!

Rated 5 out of 5 stars

Was a wonderful time

Was a wonderful time, it was professional and easy and enjoyable

27 February 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for taking the time to leave a review!

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