NotaryLive Reviews 1,137

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their efficiency and thoroughness. The service itself is frequently described as excellent, convenient, and easy to use, saving people time and effort. Many appreciate the smooth user experience and the ease of navigating the website. However, some customers also noted occasional difficulties with the website, such as issues with ID acceptance or initial confusion with navigation. A few people mentioned having to wait for a notary or encountering technical challenges with the browser or audio.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff. Reviewers frequently describe notaries as... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and ease of use.... See more

User experience

Customers consistently note positive experiences with user experience, praising the service as fast,... See more

Website

Reviewers highlight positive aspects of the website, noting its ease of navigation and efficiency, which made... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This service is great! Notaries are friendly and helpful. Flat fee of $25 for multiple documents. Much better than Proof/Notarize. I've had nothing but trouble with that other company, especially... See more

Company replied

Rated 5 out of 5 stars

I am in Florida and I needed a Death Certificate from California. I had difficulty getting the site to accept my Identification. However, once I went outside and used natural light to take a phot... See more

Company replied

Rated 5 out of 5 stars

I needed a notary signature to request some copies of legal records and got directed to this site. It was surprisingly great! Kaya Thompson was very kind and polite, and amazingly efficient. The instr... See more

Company replied

Rated 5 out of 5 stars

I’ve spent three days trying to figure out how to complete my notary. It took less than 15 minutes from the time I found NotaryLive’s website to completing the task. The steps were easily explained, I... See more

Company replied


Company details

  1. Software Company
  2. Notary Public

Written by the company

NotaryLive is a Remote Online Notary (RON) platform. Notarize documents from the comfort of your own home using a desktop or mobile device through our secure online portal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick & Easy

Quick and easy to use. The step-by-step instructions made the process user friendly. It connected me to a live notary to complete the process. Kaya was great. Easy to understand and friendly. Would recommend this site.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Good done

I'm in McKinney, Texas, and I needed to have a document notarized. This website made the process really easy.
Fantastic

16 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

We are so happy we could make the process easy for you!

Rated 5 out of 5 stars

The service is fast

The service is fast, excellent and easy to use. The website is easy, the Notary was very friendly and efficient, and the overall process is fast.

15 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

We needed a from notarized for my Mom…

We needed a from notarized for my Mom that is bed bound, and NotaryLive was so efficient and convenient! The Notary was so professional. Will definitely recommend and be using again!

10 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for sharing your experience! We're truly glad we could make the notarization process easy and stress-free during what sounds like a challenging time for your family. we really appreciate the recommendation! 🙏

Rated 5 out of 5 stars

Kaya was great!

I was surprised at how easy it was to get my documents notarized, the prompts were few and very simple and user friendly and the live person that joined was the icing on the cake, Kaya was very professional, knowledgeable and could tell me how to navigate the prompts, and she was quick which was a big plus for me. Thanks again Kaya!

8 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for this wonderful review! We'll be sure to pass along your kind words to Kaya; she truly is a star and we're lucky to have her on our team!

Rated 5 out of 5 stars

Just Wow

Wow, what an amazing, easy service with fantastic personnel. So Appreciative!!

7 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Making the process easy and enjoyable for our customers is exactly what we strive for, and it means the world to us to know we hit the mark. We'll be sure to pass along your appreciation to our staff! 😊

Rated 5 out of 5 stars

Friendly and Efficient Service!

I utilized the remote notary for my upcoming proxy marriage, and although the first notary I was connected to was not licensed in my state, she redirected me to someone who was, and they took care of me with no questions asked. The whole process took less than 30 minutes!

4 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you so much for taking the time to share your experience! We're thrilled we could be part of such a meaningful milestone. Wishing you all the best with your upcoming marriage!

Rated 3 out of 5 stars

Technical issues & no time to let me read

Although the time and wait to see the notary was no issue, I found it unprofessional & discourteous that the Notary allowed me no more than 8-12 seconds to read and agree to the Terms of Service regarding the collection, use, and storing of my biometric data. I only had that much time to read 4-5 lines worth of a LEGALLY binding agreement, but I do not know if it was impatience or latency issues, I know that its more prudent to go in person though, most likely through the nice gent I met in an uber because kindness goes a long way.

3 April 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thank you for your feedback, and we're sorry to hear your session felt rushed! We want to clarify that our Terms of Service are available throughout our website and are agreed to at the time of payment, so clients have the opportunity to review them thoroughly in advance. That said, we completely understand how important it is to feel comfortable and informed. We hope to have the chance to provide you with a smoother, more reassuring experience in the future!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. The Notary was courteous and efficient.

31 March 2026
Unprompted review
NotaryLive logo

Reply from NotaryLive

Thanks for taking the time to leave a review!

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