Northside Rentals Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, friendliness, and efficiency. Many people appreciate the competitive pricing and the good quality of the vehicles provided, often noting their cleanliness and good condition. However, some customers reported issues with the product, specifically with the condition of certain rental vehicles. These included instances of cars being delivered with expired registration, significant damage, or being unclean. A few other people also felt that the product was not as described, citing problems like a truck's lift platform not having angle adjustment or missing essential items like a car manual.

What people talk about most

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, helpful, and... See more

Price

Customers had positive experiences with price, consistently finding rates to be very good and competitive... See more

Quality

Clients share positive opinions on quality, with many praising the good condition of vehicles, often... See more

Product

People report ambiguous experiences with the product. While some customers praised vehicles like the Mazda... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality hybrid car for a very reasonable daily rate. Smooth registration and checking-in service. Efficient shuttle drop-off service to Perth Airport upon return of the rental car. Highly recomme... See more

Rated 5 out of 5 stars

When we visit our daughter, we like to be mobile. To this end we have been renting cars from Northside in Greenwood every visit. The cars can be on the older side if you go for the cheapest option, bu... See more

Rated 5 out of 5 stars

Northside Rentals experience was efficient and professional. They where most helpful when we misjudged the distance between our apt and their premises and they came and pick us up from roadside and... See more

Rated 5 out of 5 stars

Prices where much better than other hire places. Staff were friendly and helpful. Long term hire of a van for business use. Services that were required for van were orginized by the company and fitt... See more


Company details

  1. Car Rental Agency
  2. Truck Rental Agency

Written by the company

Northside Rentals offer best weekly car hire deals in Perth from $25 a day. We have branches in Perth, Busselton, Broome and Port Hedland. We offer dedicated shuttle bus to and from Perth Airport, Broome Airport and Busselton/Margaret River Airport.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

My wife and myself have been coming to visit our daughter and family most years for the past 10 years. We always rent from Northside Rentals as they provide us with a good vehicle and excellent service at competitive price. We have never experienced any problems or hitches with the cars or the service so have no hesitation in recommending them to all.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book online and very good rates…

Easy to book online and very good rates (recommended by local family who have used them before).
Friendly staff and not much hanging around with paperwork (or maybe it’s all changed since i last hired a car)
Loved that i got the photos of the car at pick up and drop off, no having to remember if anything had changed.
Mazda cx3 was great (looked new to me) for 2 of us with luggage (boot shelf came out to allow cases to be stood up).
Would definitely use again and recommend.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

One of the best car hire experiences I…

One of the best car hire experiences I have ever had. Did not have any problems and when we had to change our plans due to a cyclone they were very helpful and obliging. Security deposit returned without issue. Thank you Northside Rentals.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Best vehicle rental in the Kimberley.

A great place for vehicle rental. Friendly staff. The whole process from booking to collection and return is efficient and easy. I recommend the Isuzu D Max a great car for the Kimberley's.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had to change car at the last moment

I had to change car at the last moment. They were very helpful, ready to offer better conditions. The car worked perfectly for the whole 10 days. They also rearranged the shuttle to the airport. Very trustworthy for refunding the deposit.

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Fast efficient hire process

Fast efficient hire process. We hired a 12 seater mini van and while it looked like it had been in a war zone it never missed a beat and did all we asked of it. Good experience, top marks.

20 March 2026
Unprompted review
Rated 4 out of 5 stars

I have been renting from Greenwood

I have been renting from Northside Greenwood for many years and have always found them helpful and professional. I would rate them as follows; (1) Price, 5 of 5 (2) Service' 4.5 of 5 and (3) Friendliness' 4 of 5. Sometimes at Greenwood they are a bit slow to answer the phone when first booking. Overall I am quite pleased and will continue to use Northside !

2 April 2026
Unprompted review
Rated 5 out of 5 stars

From the very first contact

From the very first contact, all staff took the time to give information as required confidently. professionally and in a very friendly and welcoming manner! Nothing was too hard and all was made to ensure a very pleasant outcome that also produced competitive pricing in the hire of a small moving truck, which I also was able to twice extend the hire timeframe without any undue stress even though was at the last minute. This company is a 5 star across the board and definitely will recommend to all and be using again! Thank you all so very much at NSR!

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and friendly staff

From the day of booking the car and then picking the car up was fantastic and professional from all the staff.
The car was a GWM and it had very low mileage and was very clean and comfortable.
When I dropped it of they inspected the car and was very happy and professional again.
The prices is very good i would say but the service is waht stood out to me. Thank you i will definitely be back

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent car hire Perth

Used this company for the last 4 years and i keep coming back for there polite nature and excellent service ,nothing is to much trouble for them, extended for extra week so smoothly , the place to rent at good affordabke rates and good cars

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Hired 3T moving truck

Hired 3T moving truck. Truck was crap. Holes in the floor. Lift platform only went up/down, no angle adjust, so permanently on angle so was dangerous with fridge or tall items. Tank was not full when I collected. Not at all like the images on the site.

12 February 2026
Unprompted review

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