While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My normest wallet is guaranteed for life - it has totally came apart and it’s almost a year old - can someone please contact me to get this replaced? I love the wallet, but need it replaced. 513-417-6... See more

Rated 1 out of 5 stars

The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same w... See more

Rated 1 out of 5 stars

I bought a wallet from Normest in June 2023. Before the end of the year, the "leather" started to come off. Thought I'd contact them for a refund, but after reading about the experiences people had tr... See more

Rated 1 out of 5 stars

Don't buy anything from these crooks. Ordered December 14th, then on December 17th they told me my order had shipped and would arrive between December 29th and January 6th (already completely crazy).... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lesson learned

Wallet lasted 6 months and now looks like it has been through a threshing machine. Not much point in this review as the website has gone, but yeah, lesson learned. Gonna go back to my Fantom wallet and get an AirTag holder for that. What I should of done in the first place

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Low quality leather wallet

The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same wallet now appears to be on Amazon under the Hawanik brand at a significantly lower price.

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Falling apart within six months

I bought a wallet from Normest in June 2023. Before the end of the year, the "leather" started to come off. Thought I'd contact them for a refund, but after reading about the experiences people had trying to do that, I probably won't even bother. Next time I'll go to Trustpilot before buying, not after.

30 June 2023
Unprompted review
Rated 1 out of 5 stars

FRAUD - CHEAP QUALITY

FRAUD. STAY AWAY from this company.
Its a super cheap product that is sold on alibaba for $4 and being sold by Normest for $70. The leather on the outside started to tear off within 2 months of use (I keep my things very carefully). Absolute trash and they dont even bother to respond when contacted.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Ya I got a subpar POS

Ya I got a subpar POS, congrats you got me. Received it at least so wow was surprised at that after an extended two weeks. Wallet is the quality of something you’d find at a Walmart or second hand store. Cheap velvety leather with a very unsophisticated look. China product of course. Trash for the money you pay.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible site no way to process returns

Terrible site with endless loop of bad links for no opportunity to return items. Ordered a wallet and AirTag for my husband for Christmas he didn’t like the wallet because it was too bulky. Tried several times to return on the link listed took me back to same main page with FAQ ENDLESS loop with no actual way to return. Emailed and contacted them directly on social . Finally contacted my credit card company they froze the charges. Still in dispute but hoping they get a penalty for all fraudulent business practices.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Can’t score lower than a 1

Can’t score lower than a 1. I didn’t even get to test quality but the return process they quote is non existent and Goldman Sachs doesn’t even handle the dispute so I am stuck.

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Shopify allowed this fraud.

We should review Shopify for allowing fraudulent companies to operate and process their payments via Shopify's platform.

Normest's website no longer exists. They've taken money, shipped rubbish (surprised they shipped anything), and disappeared.

Lifetime warranty ...... lol

1 February 2024
Unprompted review
Rated 1 out of 5 stars

This is a FRAUD

This is a FRAUD! A horrible Chinese brand - overpriced, disgusting quality, and impossible to return. Checked it only after several attempts to contact them because of delayed delivery. And once I received it - terrible. AVOID IF YOU CAN!

Bought because of an ad on Facebook. Pretty ad btw!

26 February 2024
Unprompted review
Rated 1 out of 5 stars

NEVER BUY NEVER BUY Normest or the…

NEVER BUY NEVER BUY Normest or the other related scam company. Complete scam, bought a wallet said it would hold 8 credit/debit cards, got jammed with 6, mechanism to eject cards broke. Wanted to return get a new one, never responded to emails

28 December 2023
Unprompted review
Rated 1 out of 5 stars

Agree with all the comments…

Agree with all the comments unfortunately I got duped also. No response from company for a return. Credit card company was sent info that the wallet was delivered so I have to pay for it. Total scam, do not fall for it! Now I'm stuck with a $80 wallet my husband doesn't want. Lesson learned.

26 December 2023
Unprompted review
Rated 1 out of 5 stars

Ghosted

No returns, no customer support, no phone, no communication after purchase. When I wanted to order and had a question 'Amy' from customer service had a quick response. The sight says 'easy returns, full refund'... it doesn't happen. Totally ghosted. Stuck with subpar merchandise and out the money and a gift for my husband. The nerve is they continue to send me email about their product!

19 January 2024
Unprompted review
Rated 1 out of 5 stars

This company is pathetic

This company is pathetic. I agree with all these reviews. They don't answer numerous emails. Nowhere to call.
There is no return form. The fact that they "say" there is return, there actually is no way to do so.

28 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look