Speed has improved recently for i phone from quite unsatisfactory speed in jan - may. However speed for i lower version i phone 11 remain low. Meanwhile wifi open page ( terms conditions) say... See more

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Company details
Written by the company
Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection Pro™, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind.
Written by the company
- Secure encryption
- Keep your online traffic safe behind a wall of next-generation encryption.
- SmartPlay
- Watch shows and movies safely without extra steps — whether at home or abroad.
- Safe when disconnected
- Rest easy knowing our Kill Switch will shield your data if your VPN connection drops unexpectedly.
- Double VPN
- Add another layer of encryption with our Double VPN servers for extra peace of mind.
- Private DNS
- Enjoy more online privacy without worrying about third parties spying on your every move.
- Worldwide network
- The extensive network of 6500+ VPN servers covering 113 countries lets you explore internet like a virtual traveler.
- Multi-device
- NordVPN allows you to secure up to 10 devices with your Nord account and boost your privacy even more.
Contact info
PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama , Panama City, Panama
- +44 131 463 6666
- support@nordvpn.com
- nordvpn.com
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Its an absolute scam and shame on them
Its an absolute scam and shame on this company for stealing peoples money. It comes with a 30 day refund window, it will work PERFECTLY during this 30 day window, AS SOON AS 30 DAYS ARE UP it stops working. They obviously put resources into making it work as long as people can get their refund but the second that's over they pull those resources. I paid for the year specifically to play world of warcraft at a high level on Oceanic servers but competing a lot on US servers, without Nord VPN this was impossible as it would be too laggy, so bought their year service and it allowed me to play on US servers at a highly competitive level, THE VERY DAY the 30 day refund window expired I could no longer play on this US servers, it was too laggy. It is beyond imagination to try to think that it worked perfectly for 30 days and then stops working as soon as the refund window expires is coincidence or anything other than just a straight up scam.

Reply from NordVPN
they solved my problem regarding account
Mi hanno dato supporto aiutandomi con molta pazienza e professionalia' a risolvere il problema dei miei account

Reply from NordVPN
staff very helpful and my problem was…
staff very helpful and my problem was definitely solved in a couple of days

Reply from NordVPN
So far i haven't had any issues
So far i havent had any issues with my pc or phone security but thats the point. I think the program runs fairly efficently and does it job correct. The prices for this VPN are not too bad either. I will update this if something changes. God is good.
App has become complete garbage!
App has become complete garbage!! I used to set my Nordvpn and it stayed working fine. Then a year ago they did some update, now it crashes all the time (just did again right now) but the kill switch doesnt work and it’s a huge hassle trying to log in again. I contacted support and every time it’s uninstall + reinstall product. They need to fix these glitches or at least let me install the old version that didn’t crash consistantly
excellent product
Very thorough in operation
Very thorough in operation.
Easy to use.
Runs on multiple devices and platforms.
Should be 4 stars.
Should be 4 stars.
Some web sites kike DRUDGE will still show ads.
Giving you credibility that somehow they see through what you do to display an ad.
Everything else works just fine.
Lots of other options to be apart of as well.
I have no problem using the app
I have no problem using the app, also ha good term long plans for a better price
Recommend Nord VPN
With Nord VPN I no longer worry if my identity and site’s visited are on the open market.
i purchased Nord VPN in november 2025
i purchased Nord VPN in november 2025. I have since had problems with the e mail i used to register with and have ceased using it. I have not been able to use the Nord VPN system since as i cannot contact anyone for help in altering the e mail address so consequently i have wasted my money.

Reply from NordVPN
performance excellent
BEWARE - Extortionate Autorenewal Price Hikes!
Service has been fine but the renewal prices are absolutely extortionate:
July 19, 2024. 2-year Ultimate plan £134.40.
July 5, 2026. 1-year Ultimate plan £264.82
The auto-renewal was turned on (by default) and the money was taken for the renewal. As this isn't my first subscription they claimed I couldn't get a refund.
I contacted support and they said "check your email - you should have had an email with the renewal price increase within the last 30 days"!
I quoted the UK's consumer "14‑day cooling‑off period (distance selling) laws" (which applies to digital services) and managed to get a refund.
My advice - turn off the auto-renewal!
I really don't like these sorts of bad selling practices!

Reply from NordVPN
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