Nordiska Galleriet SE Reviews 

Awful service! The online team sells you the dream to get the order and then lies, doesn't respond doesn't help. Spoken to Simon who is absolutely useless. There are so many great companies like Svenssons and other companies. Go for them. Do not touch this company if you want to keep your sanity and if you want your orders on time.

We had placed an order for items in stock (delivery time 5-7 working days). Actually that was the reason why we chose this company to order the specific items from. The 8th working day we received an email that the order possibly would be delivered two weeks later. Coming to today (these two weeks have almost passed) and we have received no news until we send an email. The reply was that they see our package and will let us know (sometime in the future) when it will be delivered… Unacceptable

Excellent customer service, gorgeous sofa, and smooth delivery

I bought something and returned it. After my return shipment was processed, they had credited too few.
So I called them and contrary to what other customers say, I was assisted very quickly and efficiently.

5 stars for the customer care minus 1 because I needed customer care.

Your reviews are suspicious, look very much like bots that give 5/5 and have exact same name, context and just scream either AI generated or someone in the team leaves reviews. Embarrassing - as from my experience and plenty of others the service is not good at all for a luxury brand like yours. Nobody answers, emails or phone calls. Furthermore, the staff just say “sorry” and that word should never be used in luxury brands, get vocabulary book and problem solving quizes to upskill the team or do a round of 3 interviews before recruiting. Until that is solved, ill stick to other resellers.

Excellent customer service both instore and online.

Ordered on a saturday night or sunday, can't remember exactly and the order was delivered on Tuesday. Such a seamless experience and love my purchase!

Everything was smooth and easy

Excellent post-purchase customer service. When part of our order was damaged during shipping, NG promptly provided a swift resolution. We feel secure purchasing from them and highly recommend their services.

Happy with my pretty order.. but I'm still waiting for delivery. No response on e-mail and phonecalls.

DHL was delayed and did not contact us. Ultimately, the customer service from NOGA was helpful and our chairs arrived. Thank you, Enisa!

Amazing as always - both in service and in delivering on time! Love that you can choose delivery with option to deliver, open and discard packaging! Highly recommend!

I got a wrong product delivered. They re-sent the correct product to me but it was not in the good condition.

Very easy to order
Quick service
Expertly packed

Good service and quick delivery. Packaging was voluminous compared to the object I bought.

Fast delivery

Placed an order and cannot get in contact with the customer team. No transparency in the delivery estimates.

I was contacted by a customer service representative and the issue is now resolved

All good in the hood

Item showed up super fast and was just as expected.

The receipt of an incorrect item has been disheartening. Despite multiple attempts to reach out through both phone calls and emails, there has been no response, reflecting a highly unprofessional approach. This lack of communication is particularly frustrating as it hinders my ability as a customer to initiate the return process for the incorrect delivery.
Update: A month has passed and still no action from Nordiska Galleriet. It's a mystery to me that this company is allowed to run a business. Super unprofessional!