It's my 3rd device since December as the other two just stopped working. Grateful of the no cost replacements, so just holding my breath. This delay in replacement has interfered with the smooth actio... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered the NordicSculpt, which I've had for 6 weeks. I use the product 3-4 times a week. The product is excellent but because I have an Hiatus Hernia my stomach and midriff look slightly better.... See more
Company replied
Customer service, very personal. ERIKA checks in on how you are doing with product, and queries and she assists you in any way. From purchase , to after care its been fabulous service. Thanky... See more
Company replied
I had to wait a couple of weeks for stock to come back in , communication with Erika 1st class , I was notified when back in and after my Nordic sculpt arrived. I am in the early days of using it and... See more
Company replied
Company details
About Nordic Sculpt
Written by the company
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Contact info
4.3
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Well I loved the fact that kristina…
Well I loved the fact that kristina delt with my problem asap she asked for proof that the machine was no longer working.
Ordered a replacement I appreciate her. Thank you again
10 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Hana,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re really glad to hear that Kristina was able to handle your concern quickly and make the replacement process as smooth as possible for you.
We understand how frustrating it can be when your machine stops working, so we’re happy that Kristina was able to review the information you provided, confirm the issue, and arrange a replacement for you without unnecessary delays. 💙
We’ll definitely pass your kind words along to Kristina. We’re sure she’ll be delighted to know that her quick response and support made such a positive difference to your experience!
Thank you again for your trust and for choosing Nordic Sculpt. We truly appreciate your support and hope you enjoy your replacement device! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Consistently breaking down units and ages to replace
I had in June left a glowing review for NordicSculpt as they had promptly assured me of a replacement of my original NordicSculpt which broke down
It took them 2 to almost 3 months for my unit to arrive and guess what after 3 uses the unit is no longer working
Not a great experience if you are seeking consistency to improve on this device, might as well hit the gym faster results that way
(#103359 & #103342)_
12 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Trish,
Thank you for taking the time to share this update, especially after previously leaving us such positive feedback. We’re truly sorry and disappointed to hear that the replacement BodySculpt has stopped working after only three uses.
I completely understand how frustrating this must be, particularly after you already experienced a lengthy wait for the replacement. Having the replacement fail again so soon is certainly not the consistent experience we want you to have with Nordic Sculpt.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I would personally like to look into this for you and see what we can do to help. Unfortunately, we haven’t been able to locate your order details from the information available in your review.
If possible, could you please reply to your previous Trustpilot review or provide your order number or the email address used when placing your order? This will allow me to locate your previous case and personally review what happened with both your original and replacement units.
I’ve also reached out to you privately, and I’d really appreciate the opportunity to get this looked into properly for you.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
My NordicSculpt device unexpectedly…
My NordicSculpt device unexpectedly stopped working only one month after purchase. I contacted customer service and was genuinely impressed by how quickly and professionally the situation was handled.
Rex responded promptly, clearly explained what was needed to assess the problem, and reviewed the video I sent without delay. Once the fault was confirmed, he immediately arranged a brand-new replacement at no additional cost and without requiring me to return the defective device. I received the new order confirmation on the same day.
Although it was disappointing that the device stopped working, the excellent after-sales support completely restored my confidence in the company. Rex was friendly, efficient and genuinely committed to resolving the issue. Outstanding customer service!
11 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Fernanda,
Thank you so much for taking the time to share such a detailed and thoughtful review! ⭐ We’re truly sorry that your BodySculpt 1.0™ stopped working so soon after your purchase, but we’re incredibly glad to hear that our team was able to turn a disappointing situation into a positive experience for you.
It’s wonderful to hear that Rex was able to respond promptly, carefully review the video you provided, and arrange a brand-new replacement for you without any additional cost or the need to return the faulty device. 💙 We’ll definitely make sure Rex sees your kind words. His friendly, efficient, and dedicated approach is exactly the kind of support we want our customers to receive.
Most importantly, we’re so happy that the way your concern was handled helped restore your confidence in Nordic Sculpt. We truly appreciate your patience and understanding, and we’re grateful that you took the time to recognize Rex and our after-sales support.
We hope your new device serves you wonderfully, Fernanda, and thank you again for choosing Nordic Sculpt! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I placed an order since July 7th not…
I placed an order since July 7th not only did I never receive my order. I wrote them, and Erika said she'll do it herself. But in addition this morning I found that they took money from my account for a purchase possibility that I did not make. This company is not reliable and give me my money back. Since I didn't receive the order keep it and refund me all the money you took in my account. This company is not reliable and give me my money back.
11 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Clara,
Thank you for bringing this to our attention. I’m truly sorry for the frustration and concern this situation has caused, especially after waiting for your order and then noticing a charge that you do not recognize.
I completely understand how upsetting this must be. Not receiving an order you placed is already disappointing, and we take your concern regarding the additional charge very seriously. We would never want you to feel that your money has been taken without a clear explanation.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I have personally reached out to you via email because I would appreciate the opportunity to review your order and the payment activity with you directly, clarify what happened, and see if there is anything more I can do to make things right.
I’m sincerely sorry for the experience you’ve had so far, and I hope we can address your concerns properly and provide you with the clarity and resolution you deserve.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
Placed my order back in June
Placed my order back in June, received an email from ERIKA to inform me the product was put of stock but as soon as it was back in stock, my order would be shipped. Hadn't heard any more updates so I contacted them and spoke to ERIKA again who got everything sorted for me and I received my order a few days later. Very happy with the service I received.
31 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Janis,
Thank you so much for taking the time to share your experience with us! ⭐ We’re really happy to hear that you’re now safely in receipt of your order and, most importantly, that you were pleased with the service you received.
We completely understand how frustrating it can be to place an order and then have to wait because the product is temporarily out of stock. We’re sorry for the delay and any uncertainty this may have caused while you were waiting for your order.
We’re especially glad that Erika was able to step in, get everything sorted for you, and make sure your order was shipped and delivered shortly afterwards. 💙 We’ll definitely pass your kind words along to her. She’ll be so happy to know that her support made a difference!
Thank you again for your patience, understanding, and for trusting Nordic Sculpt. We truly appreciate your support and hope you enjoy your product! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
My machine arrived on time and I’ve…
My machine arrived on time and I’ve used it a few times a week. I have the oil and it’s lovely,
I didn’t need this months so contacted them and they’ve put my subscription on hold until I need it again,
16 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Kim,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re so happy to hear that your BodySculpt 1.0™ arrived on time and that you’ve already been enjoying using it a few times a week.
It’s lovely to hear that you’re also enjoying the Toning & Tightening Body Oil! 💙 And we’re especially glad our team could help with your subscription and put it on hold until you’re ready for your next one. We want our customers to feel that their subscriptions work around their needs, not the other way around.
Thank you again for your kind feedback and for trusting Nordic Sculpt. We’re so happy to have you as part of our community! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Reply from Nordic Sculpt
Hi Emma,
Thank you so much for leaving us a 5-star review! ⭐ We really appreciate you taking the time to share your thoughts, even before you’ve had the chance to start using your product.
We completely understand that you’d like to see how you get on first, and we hope you have a great experience once you begin your Nordic Sculpt journey. We’re excited for you to give it a try and discover how it fits into your routine! 💙
Thank you again for your support, Emma. We’ll be here whenever you need us along the way! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Waited 3 weeks so sign of item being…
Waited 3 weeks so sign of item being delivered. Emailed them to say I wanted to cancel, they offered me a 10% refund if I waited but were unable to tell me when I would get delivery. I asked to cancel, was really disappointed.
Update. Cancellation done and refund sent, can't fault customer services. Will consider reordering once they have received more stock. Thank you for your prompt refund.
7 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Maria,
Thank you for taking the time to share your feedback. I’m truly sorry for the frustration and disappointment caused by the delay with your order.
I completely understand why waiting three weeks without a clear indication of when your order would arrive would be upsetting. While we appreciate that our team offered a 10% refund as a gesture of goodwill, I also understand that a discount does not resolve the underlying concern when you simply want to know when you can expect your order. We’re sorry that we were unable to provide you with the clarity and certainty you deserved.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I have personally reached out to you via email because I would appreciate the opportunity to discuss your experience further, look into what happened with your order, and see if there is anything more I can do to make things right.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
Love this product
Love this product. Have noticed a real difference after a couple of months. Customer service is insane! They are so quick to respond and so helpful. Big shout out to Rex who was brilliant with my query and resolved straight away.
7 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Charlotte,
Thank you so much for your fantastic 5-star review! ⭐ We’re absolutely thrilled to hear that you’re loving your product and have noticed a real difference after a couple of months. It’s wonderful to know that your consistency is paying off!
We’re also so happy to hear that you had such a positive experience with our customer service. A big thank you for giving Rex a special shout-out! 💙 We’ll be sure to pass your kind words along to him. We’re delighted that he was able to respond quickly, understand your concern, and get everything resolved for you straight away.
Your kind words truly mean a lot to Rex and the whole Nordic Sculpt team. Thank you again for your support and for being part of our community! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
It turned into a nightmare but has now been resolved.
Unfortunately, I have not had a good experience with this company. I wanted the special bundle offer but when I paid it just offered the machine and not the added items and these were offered at an additional cost. I contacted customer services and cancelled my order after seeing on Trustpilot that this advertising error was known to them. After several emails back and forward they agreed to the refund but then said the item had been shipped and could offer me a token refund if I accepted the item. I said that they were backing me into a corner and forcing me to continue with the purchase and that was not my fault they shipped the item. I then received a notice of a full refund to my account so considered the case closed. Then a parcel arrived with the Nordic Sculp and I contacted customer services to ask for a prepaid label so I could return the machine. But no, they said I had to pay to return the unsolicited item to China. I declined to pay anything and they offered a 50%discount if I kept the machine.
The whole backward and forwards with customer services has been a nightmare and to me it hs been little more than a bullying exercise in making buy their machine. The customer service team have been prompt in their replies ,profuse in their apologies but they do not provide return postage so we are now at an impasse and I have found the whole experience extremely upsetting.
As you can see from the reply below we were finally able to resolve the impasse which was greatly appreciated.
29 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Pamela,
Thank you for taking the time to share such detailed feedback. I’m truly sorry to hear how upsetting and frustrating this experience has been.
I completely understand why the situation became so difficult, particularly with the confusion surrounding the bundle offer, the cancellation and refund discussions, and then receiving the parcel after you had been informed that your refund had been processed. I can also understand how frustrating it must have been to then learn that you would need to arrange the return yourself.
While I’m glad to hear that our team was prompt in responding and sincere in their apologies, I recognize that this does not make up for the overall experience you had. Most importantly, I’m sorry that the back-and-forth communication left you feeling as though you were being pressured into keeping a product you did not intend to purchase. That is certainly not the experience we want for our customers.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I have personally reached out to you via email because I would appreciate the opportunity to discuss your experience further, review what happened throughout the process, and see if there is anything more I can do to make things right. I truly hope we can turn this experience around and leave you with a better impression of us.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
This machine is really good,at first i…
This machine is really good,at first i didnt feel like it was doing anything for me,when i weighed myself i couldnt believe that i had lost weight
Unfortunatly my nordic was making a very loud noise so i got in touch with customer services and they sorted the problem for me,by re ordering a new complete set,and keeping in touch with e-mails not 1 e-mail was ignored.ERIKA thank you and your team for all your help and sorting this for me.
6 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Michelle,
Thank you so much for taking the time to share your wonderful experience with us! ⭐ We’re absolutely delighted to hear that you’ve been enjoying your BodySculpt 1.0™ and that you noticed a positive change in your results.
We’re sorry to hear that you experienced an issue with the device making a loud noise, but we’re so glad our customer service team was able to get this resolved for you by arranging a complete replacement and keeping you updated throughout the process. 💙
A special thank you for recognizing Erika and her dedication to helping you. We’ll definitely make sure she sees your kind words! It means a lot to know that she and the team were able to make you feel heard, supported, and reassured, with none of your emails going unanswered. 😊
Your patience and trust throughout the process truly mean so much to us. We’re thrilled that everything was sorted out for you, and we hope you continue enjoying your Nordic Sculpt journey!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Unfortunately ive seen no change using…
Unfortunately ive seen no change using mine. After using it I do feel sore as if ive used my muscles but still cant see a change. Please send me an email address i can reply to.
5 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Jordan,
Thank you for taking the time to share your experience with us. I’m sorry to hear that you haven’t seen the changes you were hoping for with your BodySculpt, especially when you are putting in the effort to use the device consistently.
I also appreciate you mentioning that you do feel soreness after using it. We’d really like to understand more about your experience and see whether there’s anything we can do to help you get the most out of your BodySculpt.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I would personally appreciate the opportunity to look into your experience and assist you further. Unfortunately, I haven’t been able to confidently identify your order from the information available in your review.
If you could please provide your order number or the email address used when placing your order, I’ll be happy to locate your purchase and personally review this with you.
I hope you’ll give us the opportunity to better understand your experience and see if there’s anything more we can do to help.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
Assisted by Erika
I was a little unsure whether or not to buy the sculpt machine at first as I brought it for cellulite removal and have had a hard time. However, the machine is great! I have noticed a slight difference with the cellulite but it's also so good for the muscles in my legs after a long workout. I lost the pads to it and was awaiting a delivery that was unsuccessful. Erika helped me with that enquiry and sent new pads free of charge. Their response is extremely quick and they really do take every concern and enquiry seriously. Thank you Erika 🤗
1 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Amy,
Thank you so much for taking the time to share your experience with us! ⭐ We’re absolutely delighted to hear that you decided to give the BodySculpt 1.0™ a try and that you’re already noticing a difference with your cellulite.
It’s also wonderful to hear that you’ve found the device helpful for your muscles after a long workout. We love hearing how our customers are incorporating BodySculpt 1.0™ into their routines in different ways! 💙
And a special thank you for your kind words about Erika. We’re so happy she was able to assist you with your replacement BodySculpt Pads and make sure your concern was taken care of. We’ll definitely pass your lovely feedback along to her. 😊
We truly appreciate you recognizing our team’s quick responses and commitment to taking every concern seriously. Your trust and support mean so much to all of us at Nordic Sculpt!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Great customer service
Brilliant customer service. Special thanks to Erika who went above and beyond my expectations.
She was very kind and helpful in explaining why was my order delayed and continued to chase the status of my order until she came back with the good news that I’ll be getting my products very soon.
Thanks again Erika.
1 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Peter,
Thank you so much for taking the time to share such wonderful feedback! ⭐ We’re truly glad to hear that you had a positive experience with our customer service.
It’s especially lovely to hear that Erika was able to go above and beyond for you. We’ll be sure to share your kind words with her, as I’m sure she’ll be delighted to know that her kindness, patience, and dedication made such a difference. 💙
We completely understand how frustrating it can be when an order is delayed, so we’re happy that Erika was able to keep you updated, follow up on the status of your order, and ultimately bring you the good news that your products would be arriving soon.
Thank you again for your patience, and for recognizing the effort our team puts into supporting our customers. We truly appreciate having you as part of the Nordic Sculpt community!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Reply from Nordic Sculpt
Hi Annique,
Thank you for taking the time to share your feedback with us. We truly appreciate you giving us 4 stars, and we’re glad to hear that despite the delay, you’ve continued to support Nordic Sculpt. 💙
We completely understand how frustrating it can be to wait longer than expected for your products, especially when you’re looking forward to receiving and using them. We’re sorry that the delivery took longer than anticipated, and we sincerely appreciate your patience and understanding.
We’re always working to improve our shipping experience and make sure our customers receive their orders as smoothly and quickly as possible. Your feedback is incredibly valuable to us as we continue improving.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I ordered this product on 14th June and…
I ordered this product on 14th June and have still not received it. As other reviewers stated I keep being told they are waiting for stock. However others have received their orders so this is obviously not the case. It seems to be a theme and every time I contact them they tell me they are committed to resolving the issue but nothing changes. Avoid!
29 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sarah,
My name is Jhon, and I'm the Customer Service Team Lead at Nordic Sculpt.
I'm personally reaching out after reading your Trustpilot review because I wanted to sincerely apologize for the frustrating experience you've had with your order. I completely understand how disappointing it must be to have been waiting since June while repeatedly being told that we're awaiting stock. I also understand why this has left you feeling like the situation isn't improving despite the updates you've received.
I want to assure you that this is not the experience we want any of our customers to have. While we've experienced unexpected inventory delays affecting some orders, I understand that doesn't make the wait any less frustrating, and I'm truly sorry for the inconvenience this has caused.
I've personally reviewed your case and will be reaching out to you directly via email to provide a more detailed update and work with you toward the best possible resolution. I'll also personally oversee your case to ensure it receives the attention it deserves until we reach a satisfactory outcome.
Thank you for taking the time to share your feedback. We truly appreciate the opportunity to make things right.
Kind regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
Ordered in June
Delayed delivery due to stock levels but recieved on email to say item has now been restocked and has been dispatched.
26 June 2026
Unprompted review
Reply from Nordic Sculpt
Hi Shell,
My name is Jhon, and I'm the Customer Service Team Lead at Nordic Sculpt.
I'm personally reaching out after reading your Trustpilot review because I wanted to sincerely apologize for the frustrating experience you've had with your order. I completely understand how disappointing it must have been to place your order in June and still be waiting for it while receiving limited updates. I also understand how frustrating it is when you feel your emails haven't been responded to consistently.
This is certainly not the level of service we aim to provide, and I'm truly sorry for the inconvenience and disappointment this situation has caused.
I've personally reviewed your case and will be reaching out to you directly via email to discuss your concerns in more detail and work with you toward the best possible resolution. I'll also personally oversee your case to ensure it receives the attention it deserves until we reach a satisfactory outcome.
Thank you for taking the time to share your feedback. We truly appreciate the opportunity to make things right.
Kind regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
Reply from Nordic Sculpt
Hi Verica,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re truly happy to hear that you had a great experience with our service.
Your kind words mean a lot to us and to the entire Nordic Sculpt team. We really appreciate your support and are so glad we could make your experience a positive one! 💙
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Didn’t receive my machine
Didn’t receive my machine, kept being told they were out of stock and waiting for new supplies . To rub salt into wounds had regular emails asking how I was getting on using the machine ! Was offered discount for my patience but after waiting 5 weeks and being told at least another 2 weeks I requested a full refund . They should not be allowed to sell something full well knowing it’s not in stock !
20 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sally,
Thank you for taking the time to share your feedback. I am truly sorry for the frustration and disappointment you've experienced. Waiting several weeks for an order, only to learn that it was still out of stock, is understandably upsetting. I also completely understand how frustrating it must have been to receive emails asking about your experience with your order before it had even arrived. That is certainly not the experience we want for our customers, and I sincerely apologize for the confusion and inconvenience this caused.
My name is Jhon, and I am the Customer Service Team Lead at Nordic Sculpt. I have personally reached out to you via email to discuss your experience and ensure your concerns have been fully addressed.
I am committed to making this right and appreciate the opportunity to assist you personally. Please keep an eye out for my email, and I look forward to speaking with you soon.
Warm regards,
Jhon
Customer Service Team Lead
Nordic Sculpt
BodySculpt 1.0 Customer Service Support
Thank You JHON from the customer service team I appreciate the fast response. Great communication and fast resolution.
I recently purchased the BodySculpt 1.0 as i am currently Postpartum and wanted to try this product as I've tried many things in the past being a Mum of 7 and haven't had much successful results
After a few uses I noticed amazing progress and my skin looked alot more firm and toned I was excited that i had found something that had fast effective and noticeable results.
My Journey has currently come to a halt as today my machine just stopped working
JHON was so helpful and understanding. I explained what had happened and he has efficiently resolved the situation. I cannot wait to continue with my BodySculpt 1.0 Journey
15 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Crystal,
Thank you so much for taking the time to share your wonderful experience with us! 💙
We're delighted to hear that the BodySculpt 1.0 has already helped you notice firmer, more toned skin after just a few uses. As a mum of seven, we can only imagine how much you've been through trying different solutions over the years, so it's incredibly rewarding to know that you've found something that's delivering fast, noticeable results.
At the same time, we're sorry that your BodySculpt 1.0 unexpectedly stopped working. We completely understand how disappointing it must have been to have your progress interrupted, especially when you were so excited about your results.
We're also incredibly grateful for your kind words about our customer support. Providing fast, clear, and caring assistance is something we genuinely strive for, and we're so pleased to hear that the resolution process met your expectations.
Thank you as well for your personal mention of Jhon. We'll be sure to share your feedback with him. I'm certain he'll be delighted to know that his support and communication made a positive difference during your experience.
Your support, patience, and trust mean a great deal to us. We truly appreciate you being part of the Nordic Sculpt family, and we can't wait for you to continue your BodySculpt 1.0 journey.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
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