It's my 3rd device since December as the other two just stopped working. Grateful of the no cost replacements, so just holding my breath. This delay in replacement has interfered with the smooth actio... See more
Company replied
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I ordered the NordicSculpt, which I've had for 6 weeks. I use the product 3-4 times a week. The product is excellent but because I have an Hiatus Hernia my stomach and midriff look slightly better.... See more
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Customer service, very personal. ERIKA checks in on how you are doing with product, and queries and she assists you in any way. From purchase , to after care its been fabulous service. Thanky... See more
Company replied
I had to wait a couple of weeks for stock to come back in , communication with Erika 1st class , I was notified when back in and after my Nordic sculpt arrived. I am in the early days of using it and... See more
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Company details
About Nordic Sculpt
Written by the company
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Contact info
4.3
Excellent
709 reviews
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Replied to 90% of negative reviews
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Thanks heaps for your help sorting my…
Thanks heaps for your help sorting my order Erika, you made it easy and straight forward.
23 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Jade,
Thank you so much for your lovely review! ⭐
We’re so pleased to hear that Erika was able to help sort out your order and make the whole process easy and straightforward. That’s exactly the kind of experience we want our customers to have, especially when they need a little extra assistance.
We’ll be sure to pass your kind words along to Erika. She’ll be delighted to know that her support made things so much easier for you! 😊
Thank you again for taking the time to share your experience and for choosing Nordic Sculpt. We truly appreciate your support!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Great communication and support and with patience does help body confidence .
I had to wait a couple of weeks for stock to come back in , communication with Erika 1st class , I was notified when back in and after my Nordic sculpt arrived. I am in the early days of using it and there are definitely improvements, I am not expecting miracles but my body confidence is on the up . Definitely read the instructions before use . Looking forward to more improvements. If I am in need of advice I know the Nordic team will be helpful.
24 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Kay,
Thank you so much for taking the time to share such a thoughtful 5-star review! ⭐ We’re delighted to hear that you’re already noticing improvements in the early stages of using your Nordic Sculpt and, most importantly, that you’re feeling your body confidence grow. 💙
We completely understand that waiting a couple of weeks for stock to become available can be frustrating, so we really appreciate your patience. It’s wonderful to hear that Erika kept you informed throughout the process, from letting you know when stock was available to making sure everything was okay after your Nordic Sculpt arrived.
We also really appreciate you highlighting the importance of reading the instructions before use. Taking the time to understand the recommended usage and settings is an important part of getting started with your device, and your advice is a great reminder for other customers.
We love your realistic approach too. Everyone’s journey is different, and we’re so happy to hear that you’re already seeing improvements while looking forward to seeing how things develop with continued use. 😊
Thank you again for your trust, patience, and support, Kay. And it’s great to know that you feel confident reaching out to the Nordic Sculpt team whenever you need advice. We’ll always be happy to help!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Very Happy!
Very Happy!
Thanks Erika for all your help! Worth the wait 🩷
24 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Elaine,
Thank you so much for taking the time to leave us such a lovely 5-star review! ⭐ We’re absolutely delighted to hear that you’re very happy with your Nordic Sculpt and that you feel it was worth the wait! 🩷
We know waiting for an order can sometimes be frustrating, so we truly appreciate your patience and understanding. We’re especially happy to hear that Erika was there to support you throughout the process and help make the wait a little easier. 💙
We’ll definitely pass your kind words along to Erika. We’re sure she’ll be thrilled to know that her support made such a positive difference to your experience!
Thank you again for your patience, trust, and support, Elaine. We’re so happy to have you as part of the Nordic Sculpt community, and we hope you absolutely love your product! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I have been using for 1wk now & I can…
I have been using for 1wk now & I can see a difference already. I wore a dress for the first time & felt great ad my belly wasn't touching my dress. Im using it 6 times a wk for 20mins every morning
24 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Claire,
Thank you so much for taking the time to share your wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you’re already noticing a difference after just one week of using your BodySculpt 1.0™.
It’s especially lovely to hear that you wore a dress for the first time and felt great and more comfortable in it. That kind of confidence boost is exactly what makes us so happy to hear about our customers’ experiences! 💙
It sounds like you’ve been very consistent with your routine, using your device 6 times a week for 20 minutes each morning. We really appreciate you sharing those details, as it’s always helpful for others to hear how customers are incorporating BodySculpt into their routines.
Thank you again for your trust and support, Claire. We’re so happy you’re enjoying your Nordic Sculpt journey, and we hope you continue to feel great as you keep using your device! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Body sculptor is anazing!
The body sculpt machine is amazing and my glutes have never looked better. The service team have been amazing also. Kristina helped me with my issue so quickly and I was so grateful. Could not recommend higher. ❤️❤️❤️
23 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi there,
Thank you so much for taking the time to leave us such a fantastic 5-star review! ⭐ We’re absolutely thrilled to hear that you’re loving your BodySculpt 1.0™ and that you’re so happy with the way your glutes look!
It’s also wonderful to hear that our service team was able to provide such a great experience. 💙 We’re especially happy that Kristina was able to help you with your issue so quickly and get everything sorted for you. We’ll definitely pass your kind words along to her!
Knowing that you would recommend Nordic Sculpt so highly means a great deal to our entire team. Thank you for your trust, your support, and for sharing your experience with us! ❤️
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Don't Waste Your Time..
I should have paid more attention to the hundreds of comments on SM talking about how long it took to get their order. I was hoping I would be different. Sadly I am not. The order confirmation clearly say "please allow 1-2 days for processing and 4-9 days shipping" I ordered my device on July 25th and as of August 23rd, almost 30 days later, I've yet to receive it. I keep getting excuse after excuse for the delay. The latest is "it's clearing customs" which sounds like a BS excuse that puts the responsibility for the delay on an outside agency and not actually on them! There's no email nice enough to excuse the experience hundreds of people keep having around how long it takes to get your product. Don't waste your time or money.
25 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi T Stewart,
We're very sorry to hear about your experience and completely understand your frustration. Your order should not have taken nearly 30 days when the expected processing and shipping timeframe provided at checkout was considerably shorter.
We also understand your concern regarding the updates you've received about the shipment. We don't want to make excuses, and we'd like the opportunity to properly review what happened with your order and the delay.
Unfortunately, we haven't been able to locate your order from the information available in this review. Please reach out to us at support@nordicsculpt.com with your order number or the email address used for your purchase so we can investigate this personally and work toward a resolution.
We sincerely apologize that your experience has fallen short of what you expected from us.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Not the best experience
Not the best experience.
Ordered this item in error, tried to cancel the order from a few hours after it was placed but told it couldn’t be cancelled as it had already shipped.
Received an email saying the product was in a final quality check, so emailed again and received another excuse why they couldn’t cancel it, was told to just return it once it arrived.
So today the parcel arrived and I have contacted their so called highly reviewed customer service team who have told me it will cost me £22 to return it via their courier service.
After a few emails back and forward the case was escalated to Jhon (not John) who has reviewed the case and as a good will gesture has given me a full refund and offered for me to keep the device. Shame it took so long to get sorted but really can’t fault Jhon and I’m very grateful for his help.
20 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Anthony,
We're very sorry to hear about your experience with Nordic Sculpt. We completely understand your frustration, particularly regarding your attempts to cancel the order and the communication you received throughout the process.
We take your concerns seriously, and we don't want you to feel that your experience has been overlooked. I personally reached out to you directly so that we can personally review the situation and work toward a fair resolution.
We sincerely apologize for the frustration this has caused and hope we can make things right for you.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Excellent service
Excellent service! Kristina was knowledgeable , and super efficient sorting out my query quickly! Many thanks nordic sculp and in particularly Kristina
16 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Les,
Thank you so much for taking the time to leave us such a wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you received excellent service and that Kristina was able to sort out your query so quickly.
It’s fantastic to hear that you found Kristina knowledgeable and super efficient. We’ll definitely pass your kind words along to her. We’re sure she’ll be thrilled to know that her expertise and quick support made such a positive difference to your experience. 💙
Thank you again for your kind words and for choosing Nordic Sculpt. We truly appreciate your support, and we’re so happy to know that you had such a great experience with our team! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Perfect customer service and product!
This is the second time I've bought Nordic Sculpt because I liked it so much that I decided to buy one for my mother as well. Since my mother doesn't live in Canada, I was worried I wouldn't receive it in time. I contacted Nordic Sculpt and Kristina responded very quickly and was extremely attentive. She helped me avoid losing my discount coupon and also reassured me that my order was processed and that I would receive it in time for my mother to return to Brazil. Thank you, Kristina, for the excellent customer service.
16 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Juliana,
Thank you so much for taking the time to leave us such a wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you enjoyed your Nordic Sculpt so much that you decided to purchase another one for your mother. That truly means a lot to us! 💙
We completely understand why you were concerned about receiving the order in time, especially with your mother returning to Brazil. We’re so glad Kristina was able to respond quickly, reassure you that your order was being processed, and make sure you didn’t lose your discount coupon in the process.
It’s wonderful to hear that Kristina was attentive and supportive throughout your experience. We’ll definitely pass your kind words along to her. We’re sure she’ll be thrilled to know that she helped make everything a little less stressful and gave you the reassurance you needed. 😊
Thank you again for choosing Nordic Sculpt for yourself and now for your mother as well. We’re incredibly grateful for your trust and support, and we hope your mother enjoys her Nordic Sculpt just as much as you do!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I had a great experience with Nordic…
I had a great experience with Nordic Sculpt! When my Nordic Sculpt stopped working, I contacted customer service, and Kristina, Erika, and Rex were incredibly helpful throughout the replacement process. They kept me informed every step of the way and made everything so easy and stress-free.
Their customer service is truly awesome, and I really appreciate how professional, responsive, and caring they were. I highly recommend Nordic Sculpt and would definitely purchase from them again! ⭐⭐⭐⭐⭐
17 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sandra,
Thank you so much for taking the time to share such a wonderful 5-star review! ⭐ We’re truly delighted to hear that, despite experiencing an issue with your Nordic Sculpt device, our team was able to make the replacement process easy and stress-free for you.
It’s especially wonderful to hear that Kristina, Erika, and Rex were all able to support you throughout the process and keep you informed every step of the way. 💙 We’ll definitely make sure each of them sees your kind words. We’re sure they’ll be thrilled to know that their professionalism, responsiveness, and genuine care made such a positive difference to your experience.
We completely understand how frustrating it can be when a device stops working, so we’re very happy that our team could step in quickly and give you the support and reassurance you needed.
Thank you again for your trust, your recommendation, and for saying you’d purchase from us again. That truly means a lot to all of us at Nordic Sculpt! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Kristina from the Nordic Sculpt help…
Kristina from the Nordic Sculpt help desk was exceptionally helpful and resolved my issue in a very friendly smooth manner
17 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Ruby,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re absolutely delighted to hear that Kristina was exceptionally helpful and that she was able to resolve your issue in such a friendly and smooth manner.
We know how important it is to have someone there to make things easier when you need support, so it’s wonderful to hear that Kristina made such a positive impression. 💙 We’ll definitely pass your kind words along to her. We’re sure she’ll be very happy to know that her friendly and helpful approach made a difference to your experience.
Thank you again for your kind feedback and for choosing Nordic Sculpt. We truly appreciate your support!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I had a very positive experience with…
I had a very positive experience with NordicSculpt, especially with Rex in customer service. I reached out with a question about my order, and Rex responded quickly, kept me informed, and followed through on everything he said he would do. He was professional, helpful, and made sure my concerns were completely handled. Excellent customer service and a genuinely good experience. Thank you, Rex!
13 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sloane,
Thank you so much for taking the time to share such a wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you had such a positive experience with Nordic Sculpt and, especially, with Rex from our customer service team.
It’s fantastic to know that Rex was able to respond quickly, keep you informed, and follow through on everything he promised. We believe that good customer service means not only answering questions, but also taking ownership and making sure concerns are fully handled, so your feedback really means a lot to us. 💙
We’ll definitely pass your kind words along to Rex. We’re sure he’ll be very happy to know that his professionalism, helpfulness, and dedication made such a positive impression on you. 😊
Thank you again for your trust and support, Sloane. We’re so glad we could provide you with a genuinely good experience!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Absolute first class service always on…
Absolute first class service always on hand to help whenever needed and Erika really helped when a problem did occur and solved it there and then
28 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sharon,
Thank you so much for taking the time to leave us such a wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you’ve experienced first-class service from our team and that you’ve always felt supported whenever you needed help.
It’s especially lovely to hear that Erika was there when you experienced an issue and was able to get everything resolved for you straight away. 💙 We’ll definitely pass your kind words along to her. We’re sure she’ll be thrilled to know that her quick response and dedication made such a positive difference to your experience.
Providing reliable and responsive support is something we care deeply about, so feedback like yours truly means a lot to the entire Nordic Sculpt team.
Thank you again for your trust and continued support, Sharon. We’re so happy to have you as part of our Nordic Sculpt community! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
The Nordic sculpt
I ordered the Nordic sculpt and there was a delay due to the high demand for the product anyway I carnt fault the team specially ERIKA they kept myself informed and upto date about when the product was available and getting dispatched and delivered they gave myself a small discount due to the inconvenience of the delay,even now they still message to make sure am happy and satisfied with the product,you can also get in touch with any questions or problems and they are there to help,I highly recommend this company and the Nordic sculpt is fantastic am very pleased with everything thank you Erika
7 June 2026
Unprompted review
Reply from Nordic Sculpt
Hi I Woko,
Thank you so much for taking the time to share such a fantastic 5-star review! ⭐ We’re absolutely delighted to hear that you’re very pleased with your Nordic Sculpt and that you’ve had such a positive experience with our team.
We completely understand how frustrating it can be when an order is delayed due to high demand, so we really appreciate your patience and understanding while waiting for your product. We’re especially happy to hear that Erika kept you informed throughout the process, from the stock update to dispatch and delivery, and continued checking in to make sure everything was going well. 💙
It’s also wonderful to know that you felt supported even after receiving your order. We believe great customer service shouldn’t stop the moment the package arrives, so your feedback means a lot to us!
A special thank you for recognizing Erika and all the care she put into supporting you. We’ll definitely pass your kind words along to her. 😊
Thank you again for your recommendation and for choosing Nordic Sculpt. We’re so happy to hear that you’re enjoying your product and that you’re pleased with the overall experience!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Very happy with the product & very easy…
Very happy with the product & very easy to handle, staff were very positive & kept me notified about the progress of my order.
24 July 2026
Unprompted review
Reply from Nordic Sculpt
Hi there,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re delighted to hear that you’re very happy with your product and that you find it easy to use.
It’s also wonderful to know that our team was able to keep you updated throughout your order’s journey. We know how reassuring it is to receive clear updates while waiting for a delivery, and we’re so glad our team could make the experience a positive one. 💙
Thank you again for your kind words and for choosing Nordic Sculpt. We truly appreciate your support and hope you continue enjoying your product! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
I absolutely love my Body Sculpt
I absolutely love my Body Sculpt! It has been such an amazing addition to my routine. I really appreciate how simple, convenient, and easy to use it is. I can use it whenever I want throughout the day, which makes it so easy to fit into my busy schedule. I’ve really enjoyed using it and have been very happy with my experience. I also want to give a special mention to Erika, who has always been incredibly professional whenever I’ve needed help or had any questions. She is kind, patient, knowledgeable, and genuinely helpful, and she always takes the time to make sure everything is explained clearly. Her friendly and caring approach makes the whole experience even better. Overall, I’m extremely happy with my Body Sculpt and the wonderful customer service. I would definitely recommend it to anyone looking for something simple, convenient, and enjoyable to incorporate into their daily routine!
13 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Despina,
Thank you so much for taking the time to share such a wonderful 5-star review! ⭐ We’re absolutely delighted to hear how much you’re loving your BodySculpt 1.0™ and that it has become such a great addition to your routine.
We love hearing that you find it simple, convenient, and easy to use, especially when you have a busy schedule. Making it easy to fit into your day is exactly the kind of experience we want for our customers, so it’s fantastic to know that you’ve been enjoying it so much! 💙
And of course, a very special thank you for your kind words about Erika. It’s wonderful to hear that she has consistently been professional, patient, knowledgeable, and genuinely helpful whenever you’ve needed assistance. We’ll definitely make sure she receives your lovely feedback. I’m sure she’ll be thrilled to know that her friendly and caring approach has made your experience even better. 😊
Thank you again for your trust, support, and recommendation, Despina. It truly means a lot to all of us at Nordic Sculpt, and we’re so happy to have you as part of our community!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
This is a really customer service…
This is a really customer service support! I felt supported by all the team and specially by Erika that only finished the support when i got the product. Keep going Erika
13 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Ana,
Thank you so much for taking the time to share your wonderful feedback with us! ⭐ We’re absolutely delighted to hear that you felt supported by our entire customer service team throughout your experience.
It’s especially lovely to hear that Erika stayed with you every step of the way and continued supporting you until your product arrived. 💙 That level of care and follow-through is exactly what we want every customer to experience, so your kind words mean a lot to us.
We’ll definitely pass your message along to Erika. We’re sure she’ll be thrilled to know that her dedication and commitment made such a positive difference for you. 😊
Thank you again for your trust and support, Ana. We’re so happy to know you’re now reunited with your product and hope you have a wonderful Nordic Sculpt journey ahead!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
The item really works
The item really works. I can see a slight difference although I am using it for a week now. At least I can say that it is working for me. The service is also great. I will not hesitate to recommend this to all my relatives and friends.
3 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Lilian,
Thank you so much for taking the time to leave us such a wonderful 5-star review! ⭐ We’re thrilled to hear that you’re already noticing a slight difference after just one week of using your BodySculpt 1.0™.
It’s fantastic to know that you’re happy with the results so far and that you’ve also had a great experience with our service. 💙 We truly appreciate your trust in Nordic Sculpt, especially knowing that you’d feel comfortable recommending us to your relatives and friends. That means so much to our team!
Keep enjoying your Nordic Sculpt journey, Lilian, and we hope you continue to see positive results as you keep using your device consistently. 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Support Team extremely helpful. User Manual
There was a delay in receiving my Nordic Sculpt as they were out of stock in the USA. Erika, from the Support Team, was very helpful in updataing me on the progress, so that I knew the reason for the shipping delay and the date that I would receive the device in Mexico. We received it a few days ago and my wife used it on her niece and was delighted with the micro-circulation response seen by the reddening skin and the slight itchy sensation.... apparently this is the right response.
There was a 2 page User Manual, which I believe should be improved, it was a little too basic without a diagram. The settings should be explained. A link to a YouTube video should be in the User Manual.
My wife is a Beauty Therapist, so she is familiar with similar devices, but still had questions.
11 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Diarmuid,
Thank you so much for taking the time to share such detailed feedback with us! ⭐ We’re very happy to hear that your Nordic Sculpt device has now arrived safely in Mexico and that your wife has been able to start using it.
We’re sorry again for the delay caused by the temporary stock situation in the USA, but it’s wonderful to hear that Erika kept you updated throughout the process and made sure you knew what was happening with your order. We’ll be sure to share your kind words with her! 💙
We also really appreciate your thoughtful feedback regarding the User Manual. Your suggestions about including clearer explanations of the settings, diagrams, and a helpful YouTube tutorial are excellent points. A manual should make getting started feel straightforward, not leave you hunting for answers, so we’ll make sure this feedback is passed along to the relevant team for consideration.
It’s especially valuable to hear this from someone with your wife’s experience as a Beauty Therapist, as practical feedback from customers who are familiar with similar devices can help us identify where our guidance could be clearer and more useful.
Thank you again for your patience, your detailed feedback, and for choosing Nordic Sculpt. We hope you and your wife continue to have a great experience with your device! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
Well I loved the fact that kristina…
Well I loved the fact that kristina delt with my problem asap she asked for proof that the machine was no longer working.
Ordered a replacement I appreciate her. Thank you again
10 August 2026
Unprompted review
Reply from Nordic Sculpt
Hi Hana,
Thank you so much for taking the time to leave us a 5-star review! ⭐ We’re really glad to hear that Kristina was able to handle your concern quickly and make the replacement process as smooth as possible for you.
We understand how frustrating it can be when your machine stops working, so we’re happy that Kristina was able to review the information you provided, confirm the issue, and arrange a replacement for you without unnecessary delays. 💙
We’ll definitely pass your kind words along to Kristina. We’re sure she’ll be delighted to know that her quick response and support made such a positive difference to your experience!
Thank you again for your trust and for choosing Nordic Sculpt. We truly appreciate your support and hope you enjoy your replacement device! 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Jhon
Customer Service Team Lead at Nordic Sculpt
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.