Nordicbiolabs Reviews 

I'm trying to cancel my subscription but the company won't respond. The website shows what the cancellation/return policy is, but there is no hyperlink to initiate a cancellation. I'm going to block them from charging my card. Buyer beware!!!

Bad experience! Once I bought the box of vials to try the product, they started withdrawing money from my account every month , I wrote them to stop taking money and I do need their products . They ignored my letters . I asked PAY PAL management to block them .

I only ordered one time box of their vials and never went on a subscription, now I recieved a second shipment which was never authorized or requested by me and have been trying to get these crooks to take it back with no luck total scam!! Beware, Do Not Buy.

I have been using the products for 5 months I stopped using menoxitine and caster oil thinking this product is better and I need to give it the best chance of working . Guess what ! My hair became worse than it was before . I am planning to cancel the subscription, I hope I would not face a problem in cancelling it

My hair turned orange after the first box and bought 6 … I am very disappointed

Cheap product
The glass files are so thick they are not ergonomic you have to smash them to open them shards of glass go in your hair, there is so little of the product
By the time you’ve smashed it and lost some as well it’s almost not worth it
I have noticed no difference
Definitely do not buy. I’ve tried much better products on the market.

Hi, I bought this product and couldn't open the glass vials which have to be broken at the top and they're very hard to break, especially hard with my arthritic fingers. They would not take them back because some vials were missing. I had to have my husband break them in order for me to use them. There were only four missing. I didn't want to rely on someone breaking them for me so I decided this wasn't for me and to return it which they wouldn't let me do. I consider this to be a very bad policy and a company that only wants your money so if you have a problem beware of not getting your money back. I do not recommend buying from them.

total scammers. never order from them!

they told me they sent a package to make me wait, but when i recieveed the "package" there was just a blank piece of paper inside, nothing else.

The stem cell hair rejuvenation simply does not work. The company charges you for future shipments within about two weeks or receiving the first month's product. The shipment cannot be cancelled even though it takes three weeks to arrive. Customer service, if you can call it that, takes forever to respond. To claim a refund, you must ship the product, pictures and unused vials to China, a process that is expensive and time consuming. The product sounded promising, but it's a scam. AVOID.

I had an allergic reaction to the stem cell solution. I had to stop use after three days. The problem I have is trying to authorization to return the unopened product that I received from the subscription that I couldnt get cancelled in time. I get the same response everytime I contact. There is no one who will speak to you . also their guarantee and return policy stated on site is a hassle and I havent been able to get a return authorization. do not deal with this company.

Really lousy customer service and do NOT at all recommend buying this product. Ordered around mid June and regretting this ever since (and lost $500+). Up to now, the product has NOT been delivered to my address in Boston. Come on - give me a break (almost 2 months). Do NOT purchase anything from this company - I am sure it is a SCAM

I've been using the laser hair therapy cap for over a year now and nothing is growing back. This is a scam, buyer beware

They advertise 272 diodes , we pay $300 for it and then they send 72 diodes cap only and suddenly their customer care doesn’t bother to reply

Highly Disappointed – Refund Guarantee Not Honored

I had high hopes when I signed up for Nordic Biolabs’ “120-Day Guarantee” stem cell hair regeneration program. I followed the protocol meticulously, even extended my trial by an additional 60 days to give the product every opportunity to work. I documented my experience with regular photos and monitored my progress closely.

Unfortunately, not only did I see no positive results, but I actually noticed increased hair shedding during the course of the program. When I reached out to request the full refund that was advertised as part of their 120-day money-back guarantee, I was met with vague responses and was told it had to go through a “review team.” I asked for transparency around this review process—who they are, what criteria they use, and timelines—but received no reply.

I followed up twice for an update on my refund request and have been completely ignored since. The lack of response and accountability is extremely unprofessional and unacceptable.

Nordic Biolabs invests heavily in marketing their “scientifically backed” results and glowing testimonials. But when the product fails—and in my case, seemed to make things worse—they go silent and do not honor their own refund policy.

Consumers beware: this company’s guarantee appears to be nothing more than a sales tactic. Proceed with caution. My experience suggests this is more about marketing hype than actual science or customer care.

It is unfortunate to fall prey of companies that "attract" you with the guarantee enticement, to then leave you stranded with no protection. Another Chinese venture masking itself as a CA company but with zero customer support. Do not venture down this path.

There are many reasons to stay away from this product:
1. The Guarantee they "offer" means NOTHING because they do not stand behind it; so do not order thinking you are dealing with a company that values integrity because they do not care.
2. If you want to return the product for refund they make it nearly impossible (long dragged out emails, regurgitating the same non-sense until they give you a Chinese address to ship to at your own cost). Good luck.
3. I had a skin reaction immediately and not only they would not refund the first shipment but they sent 2 more charging me again though I stopped the subscription.
There is so much more to say but this should suffice for now to stir you far away from lousy marketers. If I could give it a zero stars, that would be my preference.

I ordered the product it came in glass vials very difficult to open that broken my hand and cut my hand.
I wrote to the company to cancel the subscription. nobody answers except a robot named Hannah.. who did not acknowledge the problem and sent me the same letter over and over this company seems to be a scam run by robots.dangerous product aswell

Ordered the stem cells hair growth kit, thinking this was from a reputable company under a similar name, after checking out I realized my mistake and immediately trued to cancel. Literally minutes after. They ignored my requests and then sent me a tracking number and said to cancel was impossible as its already shipped. Which would have been impossible timing wise. I asked to cancel and refund, they offered a 50% discount and i could keep the product when it arrives or i could send it back for a full refund. The second option obviously would make no sense since that is at my cost. So i accepted the 50% discount. Never received my money back. Just received the product today however i am not going to use it as its from some unreputable chinese company. Who knows whats in it? Over all poor customer service, super shady and i made a mistake ordering this. Don’t recommend it.

After two months of waiting for my order (first order) and four notices that my product “shipment was on its way”, I never received the order. Know, they are fraudsters and should be avoided at all cost!

1) Shipments come from China so forever for first shipment and the monthly renewal does not actually happen since the next package does not reach you until 2-3 weeks after first package is used up

2) 3rd shipment - what was supposed to be 2 types of product had same product in all viles even though named differently.

2) After this I cancelled my script and they told me to send back the order for refund. They also sent me another shipment and charged me again. Now I had to PAY for and return the items. I mailed them back to CHINA on Mar 31. They have been sitting in CHINA customs since April 12th (today is May 8th). Nordic Biolabs will still not refund me over 200 pounds until they receive it from CHINA customs. Terrible company to do business with.

4) I wish I would have kept 2 samples to prove it was some type of baby oil.