Nordicalab Reviews 145

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, most reviewers were let down by their experience overall. Many customers reported being charged for subscriptions they did not authorize, often after an initial low-cost payment for a test or report. These unauthorized charges, typically around £39.95 or $39.95, appeared on their bank or PayPal accounts, leading many to believe they were victims of deceptive practices. Reviewers frequently mentioned that the subscription terms were not clearly disclosed during the initial purchase, if at all, making the subsequent charges a surprise. Customers also found it difficult to cancel these subscriptions or obtain refunds, with some noting that the company's website was inaccessible or provided no clear way to manage their accounts. However, some people mentioned that after contacting support or disputing charges through PayPal or their banks, they were able to receive refunds for the unauthorized payments.

What people talk about most

Payment

Clients share negative opinions on payment, primarily due to unauthorized recurring subscription charges... See more

Price

Customers consistently express dissatisfaction with pricing, often reporting an initial low fee for a test,... See more

Subscription

Reviewers mention negative feedback about subscription, with many reporting unauthorized charges for monthly... See more

Refund

People report significant dissatisfaction with the refund process, often discovering unexpected charges for... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about hidden... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Advertised as a free online test, then requested £1.95 for the results. That I agreed to pay, what I most definitely DID NOT agree to pay was the £39.95 subscription charge which was taken from my... See more

Rated 1 out of 5 stars

STAY AWAY!!! Do not go near this company. We found that they were taking payments from my wife's Paypal account without our knowledge. We had not even heard of the company, let alone authorised any r... See more

Rated 1 out of 5 stars

This is a total scam. After answering 100 questions you are sent a generic, worthless report. You will then be charged £1.95 which you have not agreed to. A week or so later you will get a subscript... See more

Rated 1 out of 5 stars

COMPLETE SCAM!!! They got my attention with a 1.99 personality test. Hidden somewhere in the pages of small print was that I was agreeing to a monthly subscription fee for $34.99. I filed a PayPal... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TOTAL SCAMMERS!

Here to say the same as everyone else.
I bought the report for $1.95 it was the most useless generic thing I’ve ever seen. Then a month later that I was being charged a $59.95 monthly subscription that I didn’t sign up to. Absolute scam, I don’t know how they are still online after scamming so many people!!!

26 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Like everyone else, I foolishly paid £1.95 to see a rubbish AI generated 'ADHD' report after completing a quiz on Facebook, only to discover £39.95 taken from my account a week or two later. Trying to get my money back now. Feel like an idiot. A poor idiot!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

This company just tried to take £31 out of my PayPal account for a subscription I did not authorise luckily for me there was no money in my account & I have cancelled the recurring payment on PayPal avoid like the plague i paid £1.95 for an Autism assessment which I saw on Facebook I did not authorise a subscription

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers.

Also charged for a recurrent subscription not mentioned at check-out without prior informed consent.

Unfortunately, PayPal don't seem to understand this does not find a legally binding contract.

Have esculated with CC company instead.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Hides Membership Sign Up

Did a low fee test. It used the details I submitted to do that test to sign me up for a membership I did not agree to. Could not cancel through them as I had no log in details, and website did not exist anyway! Very dodgy.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Been scammed

Been scammed! They took £1.95 out for a test online now I've had a £39.95 charge which has taken me overdrawn just 2 days before payday!!! Fuming. Have opened a PayPal complaint. I didn't even sign up to a subscription!!!

25 May 2026
Unprompted review
Rated 1 out of 5 stars

A scam …

Completely agree with these reviews.
I bought a report for $1.95 and discovered two months later that I was being charged a $59.95 monthly subscription.
An absolute scam

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. I paid through PayPal for an initial personality test for less than $1.95. A week later they charged my PayPal $39.95. There is no NordicaLab website to cancel. I never set up an account with them. I am awaiting PayPal’s assistance in disputing the charge.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

How to Get Your Money Back

As others say, testlibrary is the proper website, not Nordicalab. Contact them at vip or support @testlibrary.com. Don't call, they will refer you to email. If you use the testlibrary website, you have to create an account. Tell them to cancel your subscription and refund any payment over the $1.95 you spent for your test. Tell them they didn't inform you about the $39.95 subscription, and that the Nordicalab website doesn't identify them as testlibrary or provide any way to contact them or cancel the subscription. They will say they told you during the signup process, and your receipt identifies them as testlibrary.com. Those are lies. Look at your charge, and you will see it as Nordicalab. Attach it to your email. They will say your email receipt identifies them as TestLab. But that is a lie, too. They send no email. Keep saying cancel, call them liars and thieves, and keep demanding your money back. Be that loud, squeaky wheel. Most give up. They are counting on it. They said they are refunding my bogus subscription charge in 1-3 days. PayPal notified me of my refund minutes after I received Test Library's email confirming the refund. Don't give up. Go get your money back!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Charged me $54.95 monthly fee without authorisation on PayPal. Luckily I saw the first one and reported it straight away. Hopefully PayPal will give it back.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Test Library or a NordicaLab Scam

Under the guise of Test Library, they offered a test for assessing autism/spectrum traits for a discounted fee of $1.95. Now, 2 wks later, I've been charged $39.95 by something called NordicaLab for something...I'm not sure if it's a subscription or what, except it feels like fraud to me. I've asked PayPal to figure it out since I don't even know how to get in touch with these scoundrels. I did not authorize anything costing $39.95.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam
Thankfully PayPal have all evidence of this scammer as does the bank.
What a surprise no response back after e mailing them. If only I’d looked at Trust pilot first.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid At All Cost!

As others have said, you answer a questionnaire and pay £1.99 for the results. A short time later they take an "authorised" payment of £39.95!!
I did not agree to whatever this is for and am now having to fight my case with PayPal!!!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam

Like all the others I paid 2 euros for a test an out of nothing a few weeks later they charge me 40 euros

22 May 2026
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! Watch out for the sneaky subscription charges! You get charged 1.95 initially then 39.95 every month.

22 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look