Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
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Review summary
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Reviews shaping this summary
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
Company replied
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
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Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
962 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Is to order and dnt take long to get…
Is to order and dnt take long to get the product!! No pressure to subscribe
29 May 2026
Reply from Noor Hair
Hi Lisa,
We’re really glad to hear you found it easy to order and that delivery was quick. We also appreciate you noting that there was no pressure to subscribe—that’s something we’re very mindful of in making sure customers feel comfortable and in control.
Thank you for your support of Noor Hair Official!
It was a great experience re-ordering…
It was a great experience re-ordering the product. I’m really enjoying it and I appreciate all the help and assistance in the process.
2 June 2026
Reply from Noor Hair
Hi Wendy,
Thank you so much for your kind feedback!
We’re delighted to hear that reordering was a great experience and that you’re enjoying the product. It’s also wonderful to know that the help and assistance you received made the process even smoother.
We truly appreciate your support of Noor Hair Official and look forward to continuing to be part of your journey!
Product did not work for me
Update: they have responded and cancelled as requested.
Product did not work for me. Requested cancellation of subscription twice now and have no response at all.
28 May 2026
Reply from Noor Hair
Hi Trudi,
We’re sorry to hear that the product did not work for you and that you experienced difficulty getting a response regarding your cancellation request.
We understand how frustrating that can be, and we sincerely apologize for the inconvenience. We would be happy to review your account and ensure that your subscription status is properly addressed.
We will send you a follow up email to assist you further. We appreciate your feedback and the opportunity to help resolve this matter.
Reply from Noor Hair
Hi Linda,
Thank you so much for sharing your experience!
We’re really glad to hear that your shedding has reduced and that your hair is starting to feel thicker while using the Healthy Hair Formula. That’s very encouraging progress.
We truly appreciate your trust and support of Noor Hair Official, and we’re happy to be part of your hair journey!
Please stop
Please stop. I canceled my credit card. I cannot afford anymore products. Please acknowledge that my account is closed.
1 June 2026
Reply from Noor Hair
Hi Mark,
We’re sorry to hear about your situation and understand your concern regarding future orders and charges.
We would like to reassure you that we take cancellation requests seriously. Upon review of your account, we can confirm that your subscription has been canceled and no future recurring orders will be generated.
If you would like additional confirmation or have any questions regarding your account status, our support team will be happy to assist you further.
Thank you for reaching out and sharing your concerns.
I have tried multiple times to cancel…
I have tried multiple times to cancel the subscription for Noor hair products as I have too much on hand. However, every month I continue to receive more product. It is very frustrating and therefore, I will never order from your company again.
28 May 2026
Reply from Noor Hair
Hi Linette,
We’re sorry to hear about your frustration and understand how concerning it is to receive additional product when you were trying to cancel.
Upon review, the customer voluntarily signed up for monthly subscriptions for Radiance Formula and Love Serum on August 1, 2025.
We would like to clarify that we take cancellation requests seriously and will review your account to ensure your subscription status is properly updated. We understand how inconvenient this situation has been for you.
If you would like further assistance or confirmation of your account status, our support team will be happy to help and ensure this is fully resolved for you.
Thank you for sharing your feedback.
New hair coming in
1 June 2026
Reply from Noor Hair
Hi Barbara,
We’re really happy to hear you’re noticing new hair coming in while using the Healthy Hair Formula. Seeing new growth is always exciting, and we’re glad to be part of your hair journey.
We truly appreciate your support of Noor Hair Official and wish you continued great results!
She has very good taking my order
She has very good taking my order, and explained everything very clear. Thank you for your help. Because of her , I know I will do well!
1 June 2026
Reply from Noor Hair
Hi Gwendolyn,
Thank you so much for sharing your experience!
We’re really glad to hear our team member was able to take your order and explain everything clearly for you. It’s wonderful to know you felt supported and confident moving forward—that means a lot to us.
We truly appreciate your support of Noor Hair Official and are happy to have you with us!
Your website made it easy for me to…
Your website made it easy for me to search through the products and decide what I needed
31 May 2026
Reply from Noor Hair
Hi DaJuan,
We’re really glad to hear you found the website easy to navigate and that it helped you search through the products and choose what you needed. Making the experience simple and helpful is exactly what we aim for.
We truly appreciate your support of Noor Hair Official!
First I did not place an order on…
First I did not place an order on 5/27/26. I have left 3 bottles of serum here at home. Please refund
this unwanted purchase. I'll be happy to return your item once I receive it. Please give me instructions so this refund is done. Jane Diedrich
27 May 2026
Reply from Noor Hair
Hi Jane,
We’re sorry to hear about the confusion regarding your recent order.
We understand your concern, especially since you still have product remaining and were not expecting an additional shipment. We would be happy to review your account and assist with the return process once the package is received.
Please contact our support team directly so we can provide the appropriate return instructions and review the available refund options in accordance with our return policy. Our team will be happy to assist you further and help ensure the matter is resolved as smoothly as possible.
Thank you for bringing this to our attention.
This is the first product to work new…
This is the first product to work new hairs have started to grow i will continue to use it thank you
31 May 2026
Reply from Noor Hair
Hi Sandra,
We’re really glad to hear this is the first product that has worked for you and that you’re seeing new hair growth—that’s wonderful to hear. It means a lot that you’re planning to continue using it.
We truly appreciate your trust and support of Noor Hair Official, and we’re happy to be part of your hair journey!
Reply from Noor Hair
Hi Cassandra,
We’re really glad to hear you find the reviews helpful. We truly appreciate your support of Noor Hair Official and are happy they’re making your experience easier and more informed!
I had cancelled a particular credit…
I had cancelled a particular credit card. received a new one. However, I purchased Noor products recently and the card I cancelled was still in your files. The order went through. I alerted Noor team to tell about the cancelled credit card. The Noor team sent me info on how to correct the problem. Thank you.
26 May 2026
Reply from Noor Hair
Hi Catalina,
We’re glad to hear our team was able to assist you quickly and provide the information you needed to resolve the issue with your updated credit card. We also appreciate you letting us know about the situation right away so it could be addressed smoothly.
Thank you for your continued support of Noor Hair Official—we’re always here if you need anything further!
Directions to order easy to follow.
30 May 2026
Reply from Noor Hair
Hi Paulette,
Thank you for your feedback!
We’re really glad to hear you found the ordering directions easy to follow. We truly appreciate your support of Noor Hair Official and hope you continue to have a smooth experience with us!
Noor help my hair relive
I started using Noor then switched to another product. Big mistake! When I started back Using Noor my hair was soft fuller and appeared healthier. I can see new hair growth around the edges. I won’t switch again!
14 May 2026
Unprompted review
Reply from Noor Hair
Hi Glenda,
Thank you so much for sharing your experience!
We’re really glad to hear that returning to the Healthy Hair Formula has made such a positive difference for you—especially noticing softer, fuller, healthier-looking hair and new growth around your edges. That’s wonderful feedback.
We truly appreciate your trust and support of Noor Hair Official, and we’re happy to be part of your hair journey!
I have cancelled all my…
I have cancelled all my subscriptions,orders from the first time I ordered! I finally received confirmation about a month ago that everything was finally cancelled?
Then to my surprise🥺, I find a new e-mail saying that my new wonderlift cream was on its way!
Please read and understand, very carefully, all my subscriptions, orders, or whatever, with your company, have been cancelled or unsubscribed, well over one month+ ago!!! DO NOT SEND THAT MEW SHIPMENT AND OR DO MOT CHARGE ME FOR IT!!? I will speak to my bank on Monday regarding these this debit or charges!
30 April 2026
Reply from Noor Hair
Hi Carolyn,
We’re sorry to hear about the confusion and frustration this situation has caused.
We understand your concern after receiving a shipment notification when you believed all subscriptions and future orders had already been canceled. We appreciate how upsetting it can be to receive an unexpected order confirmation.
Upon review, you had two active subscriptions with us: a quarterly subscription for Healthy Hair Formula and a subscription for WonderLift Cream.
Our team successfully canceled your Healthy Hair Formula subscription on February 13, 2026. We then received your request to cancel the WonderLift Cream subscription on March 31, 2026, and sent you a cancellation link. However, the WonderLift Cream subscription remained active.
We have now gone ahead and canceled the WonderLift Cream subscription for you.
Please contact our support team directly so we can review your account in detail and assist you further. We appreciate your feedback and the opportunity to address your concerns.
I've tried three different products for…
I've tried three different products for hair and nails. Noor is by far noticeably better. My nails were stronger and grew faster. However, I really needed something to control my hair loss and after 3 months the amount of hair in my brush was considerably less. I tried the third product after using Noor and let me just say, I can't wait for my new supply of Noor to arrive!
30 May 2026
Reply from Noor Hair
Hi Vicki,
Thank you so much for sharing your experience!
We’re really glad to hear that you’ve noticed such positive changes after using the Healthy Hair Formula—especially with reduced shedding and stronger nails. It’s also meaningful to know that you’ve compared it with other products and feel confident coming back to Noor.
We truly appreciate your trust and support, and we’re happy to have you with Noor Hair Official. Wishing you continued great results when your new supply arrives!
Unsatisfied
I have been trying to cancel this subscription and return product and to also get a refund for two months to no avail. Not happy with the hoops one has to go through just to cancel an order. Not everyone has the computer skills and there should be an easier way to communicate.
7 April 2026
Unprompted review
Reply from Noor Hair
Hi Joyce,
We’re sorry to hear about your experience and the frustration you’ve had trying to cancel your subscription and request a refund.
We understand how important it is to have a simple and accessible process for managing orders, and we regret that this has not met your expectations. We appreciate your feedback regarding the difficulty navigating cancellations and communication options, and we will share this with our team for review.
We would be happy to assist you further and ensure your request is properly addressed. Please contact our support team directly at support@noorhairofficial.com so we can review your account and help resolve this for you as quickly as possible.
Reply from Noor Hair
Hi Alice,
We’re sorry to hear that you have not received your order and understand your concern.
We can confirm that your order was fulfilled on May 26, 2026 and shipped via USPS with tracking number 9400151903655569102120, which is within our standard processing timeframe. The tracking number provided is correct and the order was successfully shipped.
In some cases, USPS tracking history may appear delayed or temporarily incomplete due to system data retention or updates. This does not affect the shipment itself, and the package is still en route or may have already been delivered.
We recommend checking directly with USPS or your local post office for the most up-to-date delivery information. If you still need assistance, please contact us at support@noorhairofficial.com or call our customer support line at (510) 605-3796, Monday to Friday, and we will be happy to help further.
We appreciate your patience and understanding.
Reply from Noor Hair
Hi Susan,
We’re sorry to hear that you would like to cancel your subscription.
To assist you further and ensure your request is properly processed, please contact us at support@noorhairofficial.com or call our customer support line at (510) 605-3796, Monday to Friday, and we will be happy to help you with the cancellation.
We appreciate your time and are here to assist you further.
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