It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!
Company replied
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See what reviewers are saying
Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more
Company replied
I traded a $50 Apple Gift Card with this platform expecting a fair cash payout or equivalent value. Instead, I got completely ripped off. After sending the gift card details as instructed, they claim... See more
Company replied
Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more
Company replied
Company details
Written by the company
Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.
Contact info
You should know
3.2
Average
1K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Trustworthy
5 October 2025
Unprompted review
Reply from NoOnes
Hi Experfam Concepts! We’re so glad you find us trustworthy—it means a lot to us! Thank you!
I used to have doubts and fear some…
I used to have doubts and fear some years ago when I have cards and I want to trade them for BTC. But I think Noones is the best trading site on the market now. Now, I can trade multiple cards a day and I will not lose a single card, or no trade partner can dupe me. A lot of improvements have been made, especially "Crypto to Momo " "Shop" and other news products. I like the upgrade of the Moderator in the chat section. One thing I would like to share my opinion about is "Is it safe for me to keep my BTC and not withdraw to my Momo wallet for some time anytime I trade?". Well, in my own point of view, I prefer saving on noones more than banks. I hope my request will be taking into consideration. Thank you
3 October 2025
Unprompted review
Reply from NoOnes
We really appreciate your feedback. This means so much to us! Thank you!
Support Rating
I had a really bad experience with Noones support. I was locked out of my account due to a 2FA issue, and despite reaching out for help, the support I received was no support at all. It felt frustrating and unhelpful.
To improve, I suggest providing quicker, clearer assistance for account recovery issues, especially 2FA, since this is a critical barrier to logging in. A more responsive and supportive customer service would make a big difference.
19 September 2025
Unprompted review
Reply from NoOnes
Hi Nyasi! Thank you for your feedback. We want to assure you that our support team is available 24/7 via both email and chat to assist with issues like 2FA and account recovery. We strive to address these matters promptly and clearly to minimize any disruptions. If you encounter any difficulties, reaching out through these channels should provide timely help.
Quick in resolution to solve customer…
Quick in resolution to solve customer care
24 September 2025
Unprompted review
Reply from NoOnes
Thank you for your feedback. We’re all about quick solutions and taking great care of our users!
I hope that someone actually reads this letter.
The environment of this website is getting worse and worse. The moderators' handling speed needs to be improved. The account suspension measures are more severe than before. I don't know what's going on. It's fine if you want to become better, but the things you should do should allow everyone to take a breath and make this environment less harsh. What has made this environment worse is that they have no rules in their hearts at all.
17 September 2025
Reply from NoOnes
We’re sorry to hear you feel this way, but we value your feedback. NoOnes is always working with the best interests of both the company and our users in mind. If you have any concerns, our customer support team is available 24/7. Feel free to reach out via chatbot or send us an email.
I need help on how to proceed to sue…
I need help on how to proceed to sue this platform.
Anyone who reads this and knows how I can proceed to sue this company for damages should please email me. I think it's high time someone does something about the stealing habits of this platform. I sent some funds into my wallet and immediately got logged out for "security reasons". Now I can't access the account anymore and what I sent the money into the wallet for has passed and I've lost the position. I want to sue this platform. Anyone knows how to proceed please?
17 September 2025
Unprompted review
Reply from NoOnes
We’re sorry to hear you’re having trouble accessing your account. We understand how frustrating that can be. Our customer support team is available 24/7. Please reach out to us directly via chatbot or send us an email. We’ll make sure to help you get everything sorted.
Not helping my account is in holf…
Not helping my account is in holf status and they said after 3 months of waiting my account will be banned and then i able to withdraw my funds so waste of time and my money got stuck
18 September 2025
Unprompted review
Reply from NoOnes
We completely understand wanting access to your funds right away. As part of our standard process, your funds will be available after the 90-day hold period.
I was scammed on your app by the same…
I was scammed on your app by the same person twice, but you only resolved one dispute. Very disappointed.
16 September 2025
Reply from NoOnes
We have active support. Please reach out, and someone'll be waiting to help you resolve this.
Reply from NoOnes
Thank you! We aim to provide the best customer experience!
Reply from NoOnes
Thank you! We always ensure that security is our top priority.
It’s amazing trading on here and I’m…
It’s amazing trading on here and I’m hoping for more good offers
2 September 2025
Unprompted review
Reply from NoOnes
Thank you for taking the time to share your feedback — we truly appreciate it!
Good Exchange with an amazing support…
Good Exchange with an amazing support team
8 September 2025
Unprompted review
Reply from NoOnes
Hey! Thank you so much! We appreciate your message!
Thanks by DonIce
4 September 2025
Unprompted review
Reply from NoOnes
You are always welcome! Thank you for your support.
Scammed because of unfair moderators
I have to warn new users: this platform is extremely biased. I traded for two weeks and completed many successful deals without any issue. Then one old trader decided to scam me by redeeming my digital codes and blaming me. Instead of checking the evidence fairly, the moderators ruled in his favor simply because he had an older account. I lost $200 for nothing.
The biggest problem is not the scammer, but the moderators. They ignore clear proof of purchase and trading history, and always side with old accounts. Many other reviews here confirm the same experience. This shows a serious lack of fairness and makes the platform unsafe for new traders
4 September 2025
Unprompted review
Reply from NoOnes
We understand that you're disappointed with the outcome of the dispute. Please know that before any resolution is made, a thorough investigation is carried out based on the evidence provided by both parties. Our goal is always to ensure a fair and impartial decision.
I have not yet received the 150,000
29 August 2025
Unprompted review
Reply from NoOnes
We'd like to look into this. Please reach out to our support so we can assist you.
I mistakenly release my coin without…
I mistakenly release my coin without receiving any payment from the trade partner
28 August 2025
Unprompted review
Reply from NoOnes
We can get this sorted quickly. Just reach out to our support team—someone will be ready and happy to assist you.
They moderators on this platform work…
They moderators on this platform work together with traders beware.
Be very careful trading in the platform.
28 August 2025
Unprompted review
Reply from NoOnes
We understand you are upset for losing a dispute, but you should know that before any resolution is reached, a thorough investigation is conducted based on the proof/evidence presented by both parties.
My issue was fully resolved. NOONES is the best for trading
My issue was resolved with utmost priority and it felt so good to receive updates from Noones customer support on the progress of my issue and finally it got fully resolved, Much thanks to Charlie and Miya for taking time to for this.
26 August 2025
Unprompted review
Reply from NoOnes
Thank you for your kind words! Charlie and Miya were happy to hear this!
Hello Noones Support
Hello Noones Support,
I completed a payment of £250 on 23 /08/2025 to the seller 2
I uploaded all required proof already (payment confirmation, screenshots, and references).
The seller is still denying receipt, and the moderator keeps asking me for repeated video proofs.
I need this case escalated urgently because I have already provided enough evidence that the payment was made.
Please review the transaction in your system and confirm why the seller has not released my crypto.
23 August 2025
Unprompted review
Reply from NoOnes
We can easily sort this out. Just reach out to our customer support so we can assist you.
I'm loosing my money to scammers in…
I'm loosing my money to scammers in this noonse. I bought coins yesterday and I marked paid before time expired I uploaded all my possible proof to the seller and he went offline coming to tell me today he hasn't received any penny this hurts. I started a dispute since yesterday no moderator to hear my cry this really painfull. Noonse have a poor customer service I think moderators work with scammers in this app. Since yesterday I uploaded all possible proof but no moderator is helping me out
22 August 2025
Unprompted review
Reply from NoOnes
We understand you're frustrated about the outcome of the dispute. Please know that every case is carefully reviewed, and decisions are made based on the evidence provided by both sides.
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