Nobltravel Reviews 

12,308
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



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4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,308)

9,847 reviews in the last 12 months

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Rated 5 out of 5 stars

Nobl gets noticed for good reason.

My Nobl luggage gets lots of compliments and the bells & whistles makes it easy to maneuver airports. Leslie helped me get the suitcase my husband wanted - the cubes are great too.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Robin,

Thank you for the great feedback. We’re glad you’re enjoying the features, easy maneuverability, and travel cubes. It’s also wonderful to hear Leslie helped you find the suitcase your husband wanted. We truly appreciate you choosing NOBL.

Regards
NOBL

Rated 3 out of 5 stars

Disgruntled in Birmingham

I ordered my NOBL travel package after sharing a bag with my travel partner on our last trip. We did quite a bit of walking with our bags in tow, and the NOBL bags were the most effortless to manage the entire trip. I ordered the complete package with 2 tracking cards, water bottle, weekender, carry on and checked bag and covers with the the promise of on time delivery and satisfaction. What was delivered did not meet up with those promises. I paid for expedited shipping so that my bags would arrive in time for my next trip. My next trip comes around still no luggage. Midway through my 3 week trip, I get a notification that my luggage is being delivered on time according to the shipper. So now my luggage is left outside in the weather for 2 weeks before I can retrieve it. When I get to check my luggage order, all is there except the tracking cards. So I call customer service and speak to Chloe. She tells me that even if I pay for the cards I may not receive one until I pay for the service in advance. Why would I activate a card I don't personally possess? Chloe says she will see what she can do. That was 1 month ago. Yesterday I get a call from Brody, who calls me finds out who I am and hangs up on me. So I call him back. He trys to get out of talking to me claiming he needs my order number. When I tell him I'm driving now and because he called me he should have it right in front of him. He then reads my order number and complete order off to me and asks me if there are any problems he could address. He then offers to sell me a tracking card. I tell him he needs to send me the two I have previously purchased first. He then corrects himself and try to say he will send me 1. Where I have to correct him again and tell him I will accept no less than 2 that I have already paid for. Brody then tells me that 2 tracking cards are on the way. I am still waiting to see how the completion of my order plays out. Meanwhile my email is being bombarded by junk mail offer that I specifically told NOBL not to send me.
I have not used their warranty service yet. But my partner has tried with spotty results. I will do an updated review if I hear back from NOBL, and if I receive my tracking cards.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Lewis,

Thank you for the incredibly detailed account, from the delivery timing and your luggage sitting outside during your trip, to the mix-up on the tracking cards and your recent calls with Chloe and Brody. We also want to make sure you're removed from marketing emails as requested, that shouldn't still be happening after you asked.

We'd like to make sure the two tracking cards you've already paid for are sent and confirmed, and that this gets fully closed out rather than requiring more follow-up calls on your end. Brody will keep updating you and will resolve this to your satisfaction.

Thank you for your patience, and for giving us the chance to make this right.

Best regards,
NOBL

Rated 5 out of 5 stars

Excellent quality and cup holder is awesome

The luggage holds a lot of cloths. Sturdy. Love the cup holder. Have packed a week of cloths in the carryon bag.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Diann,

Thank you for the great feedback. We’re glad you’re loving the space, sturdy design, and cup holder. It’s great to hear you can fit a full week of clothes in your carry-on. We truly appreciate your support.

Regards
NOBL

Rated 5 out of 5 stars

First purchase

First purchase - def recommend! Traveled cross country with the carryon and it did great. Ended up checking it because of one planes size and when everyone else’s luggage was coming out the chute at baggage claim mine did not look like a busted can of biscuits! Some bags were half zipped & one had a dangling handle - not my pristine orange piece - AND I got compliments on my daring color choice! I also purchased the vacuum & bag - tough little bag- like what I would imagine a cadaver bag would be like ! Super strong and the little vacuum sucked that thing down to nothing.. and the Vacuum was small enough to pack for the return trip. Awesome purchase !

1 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tam,

Thank you for the amazing feedback. We’re thrilled to hear your orange carry-on handled your cross-country trip so well and still looked pristine after being checked. We’re also glad you’re loving the vacuum and compression bag. It’s great to know both products made your travels easier, and we truly appreciate you choosing NOBL for your first purchase.

Regards
NOBL

Rated 1 out of 5 stars

Terrible- I’m sure he would say it was…

ITerrible- I’m sure he would say it was me, but Brody did. Or listen nor verify anything. I had a carry on bag that arrived damaged. The laptop outside case was detached from the walls it was glued to. I just needed a replacement.

When I contacted Brody, he asked a lot of questions about what kind of laptop etc, which is fine- I get that. But did not really listen, all I needed was a replacement. Should have been a simple call. I also asked for the noble air tags (two) that I had been told I would get with the order. He immediately launched into a spiel about the cost of the tracking- which o knew as I had purchased it for that reason.

All I wanted was the two tags, I will set up the tracking. Why do you think I spent 700 on luggage? I travel 5 days a week and wanted some high quality luggage.
Not a guy fighting me over a 9$ tag and a subscription I paid for. When I sent him the picture, still no apology.

It. Was gross. I did raise my voice which is actually a bit shocking to me, but he was not listening. He was answering questions I was not asking. He was making assumption after assumption instead of just letting me talk or show him and I have low tolerance for people who cannot listen, pause to research, or are in customer service but not skilled in that regard.

All I wanted was a suitcase that was not broken.

As I have asked- I would like someone other than Brody to contact me

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Kathleen,

We're sorry your experience didn't meet expectations, particularly around getting a straightforward replacement for the damaged carry-on and the two AirTags that came with your order.

The good news: Brody has already sent over a prepaid exchange label for the damaged luggage and added the two AirTags to your order. He'll keep following up personally to make sure everything goes through properly and your case is fully wrapped up.

Thanks for sharing your feedback and for the chance to make this right.

Regards,
NOBL

Rated 5 out of 5 stars

Jeremy was very helpful

Jeremy was very helpful.

He reached out to me regarding my order and he has helped make it right.

Waiting on my order now!

Thanks Jeremy for all your help.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Shelly,

Thank you for sharing your experience. We’re glad to hear Jeremy reached out, helped resolve the issue, and made things right for you. We’ll be sure to pass along your kind words. We appreciate your patience and look forward to getting your order to you.

Regards
NOBL

Rated 5 out of 5 stars

When called upon for a warranty repair

When called upon for a warranty repair, they went the extra mile to ensure I was taken care of and my suitcase was returned quickly!

Love my luggage and the service!

17 July 2026
Unprompted review
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Reply from Nobltravel

Hi Mark,

Thank you for the wonderful feedback. We’re glad our team went the extra mile to make your warranty repair smooth and get your suitcase back to you quickly. It’s great to hear you’re loving both your NOBL luggage and the service. We truly appreciate your support.

Regards
NOBL

Rated 1 out of 5 stars

The quality of their Weekender bags is…

The quality of their Weekender bags is poorly designed and has an awful smell the navigation on their website is overwhelming with a bunch of FAQ questions on every page instead of any helpful links I tried emailing customer service they said their emailing Center has been disabled and to use live chat tried to use live chat and received no answer for 20 to 30 minutes and then inconsistent wait times for responses the return policy and customer service is disorganized. Travelpro, Samsonite and Beis are better alternatives. Also if you try to cancel a refund an order you still get charged 80 to $150 for the return and once an order is placed you cannot cancel it because they have an automatic fulfillment Center if you need to reach customer service the live chat option is your only choice because they disabled email you're fully responsible for the return shipping which is essentially the cost of most of the items on their website which are poorly made overall if you're going to spend a good chunk of money spend it at Samsonite, Travel Pro or beis you'll get better results websites are easier to maneuver and the products are significantly better I ordered the noble mini Weekender bag to compare it with a Samsonite and beis and the difference was substantially less To conclude website customer service and product are not worth your time. I wasted my time and money (covering return shipping) so you dont have too.

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Milt,

Thank you for taking the time to share such detailed feedback on your experience, from the website navigation to the return process.

Please share your order number or the email tied to your purchase so our dedicated Customer Success Manager can reach out to you personally, review the return you're working through, and help get this resolved to your satisfaction. You can directly reach out to him at Brody@nobltravel.com.

We appreciate the opportunity to look into this for you.

Best regards,
NOBL

Rated 5 out of 5 stars

We are very happy with our purchase

We are very happy with our purchase. They have traveled well and show no wear or tear.

26 June 2026
Unprompted review
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Reply from Nobltravel

Hi Steve,

Thank you for the wonderful feedback. We’re so glad to hear you’re happy with your NOBL luggage and that it has traveled well while holding up beautifully. We truly appreciate your support and trust in NOBL.

Regards
NOBL

Rated 5 out of 5 stars

Love my Nook suitcase and travel bag

Love my Nook suitcase and travel bag! I travel every week and it rolls smoothly and holds up well. I highly recommended mend all the Nook products!

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Nancy,

Weekly travel really puts luggage to the test, so this means a lot to hear. We’re happy your NOBL pieces have become such dependable travel companions, and we appreciate the recommendation.

Regards,
NOBL

Rated 5 out of 5 stars

I went on a trip for three days and…

I went on a trip for three days and everything I needed fit into my Nobl under seat carryon. It is durable and sturdy and I love the little extra features like the phone charger and the pop out thing for your water bottle nice design

4 May 2026
Unprompted review
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Reply from Nobltravel

Hi Karen,

This is exactly the kind of travel experience we love to hear about. We’re so happy your NOBL piece made the trip feel easy from packing through travel, and we look forward to being part of many more getaways ahead.

Regards,
NOBL

Rated 5 out of 5 stars

Love the items and Kayla Morgan was…

Love the items and Kayla Morgan was great via text!

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Brandy,

So nice to hear you’re enjoying your NOBL pieces. We’ll also be sure to pass your kind words along to Kayla.

Regards,
NOBL

Rated 5 out of 5 stars

This is the best luggage I have ever…

This is the best luggage I have ever owned. I travel a lot and this is the best bag for anyone that travel for business.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Andrew,

That means a lot, especially coming from someone who travels frequently. We’re really happy NOBL has become a dependable part of your business trips, and we hope it continues to serve you well wherever work takes you next.

Regards,
NOBL

Rated 1 out of 5 stars

Customer Support is HORRIBLE

Customer Support is HORRIBLE! And they claim 100 day return policy but in fact it is a 5 day return policy.

"100-Day Return Policy
We offer a 100-day return window on standard purchases. Items should arrive back in new-like condition, with original packaging, tags, and proof of purchase."

Absolutely 100% regret buying from this comapny

30 July 2026
Unprompted review
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Reply from Nobltravel

Hi Grant,

Thank you for sharing this. To clarify how our return process works: NOBL offers a 100-day window during which items can be returned, and to start that process, we ask customers to request an RMA within 5 days of delivery via Live Chat so we can get the return moving quickly.

Brody, our dedicated Customer Success Manager, will be reaching out to you shortly and will personally assist you to your satisfaction.

Thank you for your patience.

Best regards,
NOBL

Rated 5 out of 5 stars

Mira Vincent was incredible

Mira Vincent was incredible, professional and intentional.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Wade,

Mira will be thrilled to hear this. We’re proud to have her on the team and will make sure your kind words are passed along.

Regards,
NOBL

Rated 5 out of 5 stars

Versatile Product at a Competitive Price

I purchased a package from NOBL that included the Weekender, Check In, Carry on Bag, and Packing Cubes. The products are well made and versatile allowing me to cover any type of trip with the combination received. I found the packing cubes very helpful as well as a utility bag for my toiletries (love the underside compartment). The customer service folks were efficient and helpful.

16 November 2025
Unprompted review
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Reply from Nobltravel

Hi Jeffrey,

Sounds like you’re fully set for just about any kind of trip now. We’re happy the collection has worked so well for you, and it’s great to know our team made the experience just as smooth.

Regards,
NOBL

Rated 5 out of 5 stars

Great suitcases

Great suitcases. Smooth wheeling and I love the laptop holder in the carry on

3 February 2026
Unprompted review
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Reply from Nobltravel

Hi Allyson,

Love hearing that you’re enjoying your NOBL Carry-On and that it’s been such a smooth fit for your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Sean Torres was a great help!

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Karen,

We’re happy to hear Sean was such a great help. We’ll be sure to pass your kind words along to him.

Regards,
NOBL

Rated 5 out of 5 stars

Glad I purchased Nobl

On my recent cruise to Alaska on the day of debarkation one of the cruise terminal workers saw my suitcase and asked how I liked it. I told him I love it. I purchased a 28 inch Travel Check In Suitcase for both me and my wife in May of 2025. Since then we have been on 2 round trip flights, 3 cruises and countless weekend trips and they are holding up great. On that recent trip I did have a minor issue with mine and customer service has been exceptional, and Nobl is handling it better than I expected. I can definitely say I’m glad I purchased them.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jon,

Your NOBL luggage has certainly been putting in the miles. We love hearing how well it’s held up through flights, cruises, and weekend trips, and that our team has been taking great care of you along the way. We truly appreciate your continued trust in NOBL.

Regards,
NOBL

Rated 5 out of 5 stars

Bestest Luggage I ever also have three…

Bestest Luggage I ever also have three weekend lavender and yellow, mint

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Cindy,

You’ve built quite the NOBL collection. We love knowing our pieces have become such a favorite part of your travels, and we truly appreciate your continued support.

Regards,
NOBL

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