Contacted the company and spoke to Leslie he was very helpful and very polite and considerate. It was an easy and pleasurable experience. Thank you so much Keslie for making a very uncomfortable sit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To be completely honest, after getting into a car accident, I was filled with anxiety about the claims process, especially after scrolling through some negative online reviews. I wa... See more
Company replied
I had reason to call today regarding an ongoing dispute with 3rd party insurer, spoke with "Harry" Harry was extremely helpful, courteous, knowledgeable and overall, professional From my intera... See more
Company replied
I would like to say the agent was very kind and professional,thank you and I look forward to hearing from you soon regarding the repairs.
Company replied
Company details
Written by the company
We are a customer focused claims management company who manage claims on an exclusive basis for Nelson Insurance Company Limited.
Contact info
Nelson House, 19 West Street, SM5 2PT, Carshalton, United Kingdom
- 020 8370 4994
- nobleclaims.co.uk
4.4
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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Elsey very helpful person and try to…
Elsey very helpful person and try to make it easier and faster.
Thanks a lot
4 July 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Helpful
True-Love Nala & Elsey were extremely helpful when dealing with my claim. They explained everything well, so that I understood the process of what was going to happen.
3 July 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto their manager.
Really helpful
30 June 2023
Unprompted review
The way operating and answering my…
The way operating and answering my questions
26 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Wrong information was given to me…
Wrong information was given to me regarding replacement vehicle
16 June 2023
Unprompted review
Georgina,
Georgina,
Was very helpful and polite on the phone to assist me with my claim it’s all about being good with customer care and professional support 👍.
16 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
It was lovely conversation with NAZEERA…
It was lovely conversation with NAZEERA
She was so humble and talk me very nicely way
15 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Very simple clear and precise
Very simple clear and precise. Excellent attitude on phone
15 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
I spoke to Georgina great customer…
I spoke to Georgina great customer service and very helpful from her
15 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Really helpful
13 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Very bad experience
Not helping couldn't provide me courtesy car.
Did not give market value price of my accident car.
Don't go with this company very bad experience.
20 March 2023
Unprompted review
Excellent customer service
Excellent customer service. Really appreciate for helping, very quick and fast.
Thanks Elsey
9 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Great service
I submitted a claim form on Saturday and got a return call Monday morning. Very friendly person helping on phone
5 June 2023
Unprompted review
Customer service is really bad and rude
2 June 2023
Unprompted review
This is my first year with dcl and what…
This is my first year with dcl and what I supposed to say about service.. Excellent with 5 star for
Communication
Understanding
Quick service
Great customer service specially Elsey... 😂😂
Mohammad Alomgir
1 June 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Excellent service seb thank you very…
Excellent service seb thank you very much
31 May 2023
Unprompted review
Quick response
Thank you Seb acting quickly on behalf incident. Much appreciated
26 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
I am so happy with your helpful…
I am so happy with your helpful customer service.
24 May 2023
Unprompted review
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