Contacted the company and spoke to Leslie he was very helpful and very polite and considerate. It was an easy and pleasurable experience. Thank you so much Keslie for making a very uncomfortable sit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To be completely honest, after getting into a car accident, I was filled with anxiety about the claims process, especially after scrolling through some negative online reviews. I wa... See more
Company replied
I had reason to call today regarding an ongoing dispute with 3rd party insurer, spoke with "Harry" Harry was extremely helpful, courteous, knowledgeable and overall, professional From my intera... See more
Company replied
I would like to say the agent was very kind and professional,thank you and I look forward to hearing from you soon regarding the repairs.
Company replied
Company details
Written by the company
We are a customer focused claims management company who manage claims on an exclusive basis for Nelson Insurance Company Limited.
Contact info
Nelson House, 19 West Street, SM5 2PT, Carshalton, United Kingdom
- 020 8370 4994
- nobleclaims.co.uk
4.4
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
noble claims very bad service I had…
noble claims very bad service I had accident 20/04/2023 still not response.
24 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
I called gentleman answered…
I called gentleman answered Mr.Sebastian
Straight sorted what I need
Very good service
18 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Great costumer service 👏
16 May 2023
Unprompted review
Got best service from them by speaking… and finalising my claims against me.
Got best service from them by speaking all that. Really appreciated.
12 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
I spoke to Elsey and I must say she was…
I spoke to Elsey and I must say she was very polite and welcoming. Very informative and clear. Made me feel like a valued customer.
11 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Elsey and her manager.
Pleasant team
The representative that dealt with my issue was really pleasant to talk to, also very patient.
11 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Elsey was great.
Elsey was great. She was very professional, listned and explained what happens next clearly.
9 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Hate doing this
Hate doing this, ringing the insurance company after an accident even if it’s not your fault. Spoke to Elsey she went through everything with ease and give me sound advice , felt a 100% better after talking to her. A true asset to nobel claims
9 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Elsey and her manager.
5Star experience
Professional, Helpful, Trustworthy
Support all the way. Highly recommended
2 May 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Georgina was great..!!
Georgina was great, she made the whole process of reporting the damage made to my vehicle very easy in a very frustrating time..!!
25 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Georgina and her manager.
Very polite and helping people
24 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
Very helpful and professional service
Very helpful and professional service. Thank you.
21 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to leave this positive review.
I have received fantastic services very…
I have received fantastic services very helpful with everything I needed especially Elsey.
21 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
their customer service is great.excellent …
their customer service is great.nice talking.
20 April 2023
Unprompted review
Thanks to Elsey Mercer very smooth and…
Thanks to Elsey Mercer very smooth and very polity claims is dealt.
12 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
Very helpful
11 April 2023
Unprompted review
Spoke to Elsey regarding a claim very…
Spoke to Elsey regarding a claim very professional.
3 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
It took about 3 hours to get through…
It took about 3 hours to get through but once I spoke to Elsey my experience improved dramatically. Elsey dealt with my claim very efficiently and answered all my questions
1 April 2023
Unprompted review
Reply from Noble Claims Services
Thank you for taking the time to write a review, we really appreciate your feedback and I will make sure this is passed onto Elsey and her manager.
Happy with the service helpful customer…
Happy with the service helpful customer service.
31 March 2023
Unprompted review
Reply from Noble Claims Services
Thank you for your feedback, reviews are very important to us.
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