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NJS Law Reviews 

817
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, guiding them through processes with clear explanations. Many highlight exceptional customer service, noting prompt responses and regular updates. The company's efficient service in handling claims often leads to successful outcomes for clients. However, some customers reported that their cases were not accepted or they were denied help after initial contact. A few others mentioned dissatisfaction with communication, citing a lack of updates, unreturned calls, or needing to constantly chase for information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the staff for being quick to... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Claim

Users describe positive interactions with claim processes, often highlighting the ease and support provided.... See more

Response time

People report positive experiences with response times, highlighting the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my initial call to the successful completion of my claim, my experience has been wonderful. Gary, Melissa and everyone who I had the pleasure of communicating with over the last year half have tr... See more

Company replied

Rated 5 out of 5 stars

NJS law were great: everyone who handled my case was helpful to explain the process and keep me up-to-date with progress. I could never have been able to bring a legal action myself and would have bee... See more

Company replied

Rated 5 out of 5 stars

I was very nervous going into a claim against my housing association. After a fall inside their property. But ive had nothing but king and personal assurance fron my solicetor Angela Cross she was so... See more

Company replied

Rated 5 out of 5 stars

It has been very long battle since we started this claim but now we are so relief that has been finalised and we won the case before even we went to the court. So I just want to say we are so happy... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services
  3. Personal Injury Attorney

Written by the company

NJS Law has a professional and dedicated legal team focused on help in the following services: Personal Injury Claims, Accident at Work Claims, Medical Negligence, Road Traffic Accident Claims, Public & Occupier Liability Claims, Pedestrian Accident Claims... Our Experienced Solicitors are dedicated to guiding you through every step of the process, ensuring that you receive fair and full compensation for your injuries, pain, and suffering. Whether your injury was caused by a slip, trip, and fall, a road traffic accident, medical negligence, accident at work or any other type of accident at work, we offer expert legal advice tailored to your unique situation. With our experience, we make the claims process as simple and stress-free as possible, while we fight for your rights. NJS Law understands that each client is unique and our experienced solicitors’ teams will work with you to provide advice and solutions tailored to your individual circumstances. NJS Law work in No Win No Fee basis.

For Fast, Friendly Affordable Legal Advice - Ask NJS Law

Written by the company

Trusted Legal Support, Every Step of the Way
At NJS Law, we’re committed to providing more than just legal services—we offer peace of mind during life’s most important moments. We value every client relationship and continually strive to deliver an outstanding experience.

Maximizing Compensation for Injuries, Lost Earnings, and Medical Costs

No Win No Fee basis

With our experience, we make the claims process as simple and stress-free as possible, while we fight for your rights. We pride ourselves on providing outstanding client service, being transparent, and taking a tough stance to ensure those responsible for your injury are held accountable.

Contact info

Friendly Solicitor Firm - No Win No Fee

Personal Injury, Medical Negligence, Road Traffic Accidents Claims..

4.8

Excellent

TrustScore 5 out of 5

817 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(817)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

was treated very professionally by a…

I was treated very professionally by a lady called Abbie she allowed me as much time as I needed and listened to all of my concerns and I feel totally confident any issues in the future will be dealt with professionally right up to the end of my classroom I would highly recommend Abbie and the company to other claimants

10 November 2025
Unprompted review
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Excellent

Excellent, took me through the process thoughtfully

10 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Personal injury claim

I made a claim for personal
Injury recently with this law firm
They were excellent and the personal handling of my case was outstanding
I would recommend them as this company is committed to high standards of business practices and reliable service

6 November 2025
Unprompted review
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Great service from Nicole keeped me…

Great service from Nicole keeped me informed on a regular basis about what was going on and what was best to do

31 October 2025
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

There communication

There communication

4 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 4 out of 5 stars

Doing a great job and always on top of…

Doing a great job and always on top of things .

3 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

No hassle

No hassle , no problem, easy to communicate with , I would recommend to family & friends

6 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 4 out of 5 stars

The company were polite they explained…

The company were polite they explained things carefully. They made sure I understood the spoke clear with good instructions and left me feeling that they was in control.

24 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Knowing that I can get some closure …

Knowing that I can get some closure around the Assult case it's not fair what I've had to go through from this guy

4 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Freindly very helpful and explained…

Freindly very helpful and explained everything very well and making sure everything was understood really well

4 November 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Had an incident back in August and was…

Had an incident back in August and was advised to find a solicitor I came across njs law and Stephen Heeley dealt with my claim so fast and understanding and already have my claim settled with a great outcome, brilliant company and excellent solicitor couldn't apriciate them more!

4 August 2025
Unprompted review
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Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Excellent service

29 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

The stuff I dealt with were polite and…

The stuff I dealt with were polite and very helpful

27 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

They listened to what I had to say very…

They listened to what I had to say very intently , and ask my a lot of questions so they had a good understanding of what happened

24 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Sioned was so helpful and really made…

Sioned was so helpful and really made me feel calm in what has been quite an overwhelming time.
Thank you for all your help

28 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Aiden it was very professional and a…

Aiden it was very professional and a very good lisent person, calm and helpful, He made sure they lawyers gets all the information need it from me from 1 call and 1 email. Very positive respond. Thank you Aiden and to all your team. God bless you.

28 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Excellent service from Angela Cross at…

Excellent service from Angela Cross at NSJ law. Highly recommend this company.

26 September 2025
Unprompted review
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

the most serious and trustworthy people…

the most serious and trustworthy people when it comes to understanding, guidance and help! with gratitude and love.

28 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

Rated 5 out of 5 stars

Very good

Very helpful, always on top of things and they are very good at updating you

22 October 2025
NJS Law logo

Reply from NJS Law

Thank you so much for your kind words and positive feedback! We're truly grateful for your support and thrilled to hear that you had a great experience with us. Your review means a lot to our team, and it motivates us to keep delivering our best.

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