Ninja Transfers Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, professional appearance, and vivid colors, which are easy to use for various projects. Many consumers highlight exceptional customer service, with staff described as helpful, knowledgeable, and responsive in assisting with orders and resolving issues. The straightforward ordering process, including features like automatic background removal, is also appreciated. However, some customers noted issues with delivery, including slow shipping, damaged packages, or orders that never arrived. A few people also experienced problems with order accuracy, such as missing material, incorrect designs, or transfers failing to adhere. A small number of reviewers reported dissatisfaction with customer service, describing it as argumentative or unhelpful.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the vivid prints, exceptional quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for stickers to place on coffee mugs for a family function. The Ninja stickers ended up being a perfect solution! I was concerned about some thin lines and small text on a transparent ba... See more

Company replied

Rated 5 out of 5 stars

I have worked with UVDTF from other suppliers before and it was always a huge struggle; brittle stickers that cracked or would not lift from the backing or poor adhesion despite all my best efforts. I... See more

Company replied

Rated 5 out of 5 stars

1. I could not believe how easy it was to order these UV DTF PermaStickers! I just uploaded the JPG and the order page automatically removed the background. 2. They look professional and have a... See more

Company replied

Rated 5 out of 5 stars

As a beginner in this market, the team worked with me to guide me to the right product for my application. They are quick to respond, extremely knowledgeable in their product, experts at production an... See more

Company replied


Company details

  1. Custom T-Shirt Store
  2. Craft Store
  3. Custom Label Printer

Written by the company

Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.

100% Satisfaction Guarantee

Expect More, Worry Less

Expect More, Worry Less
If for any reason you're not completely satisfied, let us know within 45 days of delivery and we'll make it right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.4

All reviews

(3,235)

480 reviews in the last 12 months

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Rated 5 out of 5 stars

Ninja Transfers is a company that I can…

Ninja Transfers is a company that I can fully trust to make and ship on time all orders I have placed through them. I paid for next day services for my business and it was delivered before 11am the next day. Highly recommend giving them a shot! Order was correct and the quality is unmatched.

30 May 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words! We’re glad you can count on us for reliable turnaround, fast delivery, and quality you can trust, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Ninja Transfers is truly one of the best

Ninja Transfers is truly one of the best companies I have dealt with. Their prices may be a little higher than some others, but they are worth every penny. The quality is excellent, very professional, and always reliable. Most importantly, their customer service is outstanding. Real customer service, fast, helpful, respectful, and unbeatable. You can tell they truly care about their customers. I would not hesitate at all to recommend Ninja Transfers to anyone looking for the highest quality and the best service.

21 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, Ahmed! We’re honored by your trust and are glad our quality, reliability, and customer service continue to make a positive impression!

Rated 4 out of 5 stars

Misleading lead times

Follow up #2: After contacting Andres from Ninja Transfers directly, he asked for the transcript of my chat with their website customer service representative, as well as pictures of the poor quality DTF Transfers. Before he sent his next email to me, new transfers were already on their way, cleaned up from the misprint. He also escalated my concern regarding the lack of clarity on shipping, and it seems that Ninja Transfers is going to work to make that correction to their checkout process. I wish leaving a bad review wasn't necessary to get this resolution, and that the first agent handled it just as professionally and expeditiously as Andres did, but my situation is now resolved and I'm willing to give NT another chance (albeit being much more focused on image quality and delivery deadlines).

Follow up to their reply: when I spent over an hour today talking to someone from Ninja Transfers on their website, I went through the order process again and at NO POINT does it say the shirts will ship separately OR give me the opportunity to select different shipping for the blanks. NT simply pointed to a $0 line item on the invoice for ground shipping and said this was their way of saying it would ship separately. At literally no point was if stated clearly that my shirts were not part of what I paid for. The customer service rep even admitted their system lacks and is not clear about this. Absolutely nowhere does it differentiate during the check out process the blanks from the transfers. This reply is just another example of NT refusing to take ownership over a massive issue wirh their system and screwing over my business. I have the customer service chat transcript to prove they admitted it, too.

Original: Ipaid for rush service, with Next Day AM delivery.

The larger DTF Transfers were folded in half in the envelope, leading to a clear crease in them that could not press out.

Additionally, none of the blank shirts I ordered with them arrived.

When I contacted them regarding the blanks missing, they stated that they don't ship the shirts directly, so they are not at fault for them not being here.

I questioned how they're not at fault, and they said their system does not differentiate what they ship, versus what other vendors ship, no matter what service you pay for.

So, despite me paying an arm and a leg for overnight shipping, they more or less don't give a crap about it and point fingers at other departments of their business, hanging customers out to dry, taking their ludicrous charges for rush service, and literally ignoring the very service that they sold you.

Oh, and the quality is pretty crappy, too.

27 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Brian, sorry to hear about the trouble here. To clarify on the shipping,  prints and blanks ship separately and each has its own shipping method selected at checkout. Prints can move as fast as next day, while blanks typically run on their own 1-2 day timeline, so a rush method on one doesn't automatically apply to the other.

On the creasing and print quality, I'd like to take a direct look and make it right. Shoot me an email at andres@ninjatransfers.com with your order number and I'll dig into it personally.

Andres | Ninja Customer Care

Rated 2 out of 5 stars

UPS doesn’t care!!!

Box was delivered bent and damaged. Usually I have no problem with my orders however this was smashed and the art was crinkled which compromised the transfer.Ninja Transfers has always come through with great reproductions of my art. This gets 2 stars because of the delivery! Avoid UPS

28 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Ray, appreciate you sticking with us even through a rough delivery. A smashed box and crinkled transfers is frustrating, especially when the art itself was solid. Shoot me an email at andres@ninjatransfers.com with your order number and I'll get this sorted for you.

Andres | Ninja Customer Care

Rated 2 out of 5 stars

Just received my gang sheet and the…

Just received my gang sheet and the free dtf’s that came with the shirts i purchased. The entire gang sheet prints are screwed up. printing is horrible ! This now completely screws up my chance to make money at our event this weekend. I called and spoke to a lady that said they would reprint and ship out to me in 2 days . she really couldn’t care less my order was screwed up. makes me question their quality control because obviously NO ONE looked at these prints before packaging for shipping !! order # NT- 2067377 . Pics have been sent as requested through email . Make this right!

27 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Johny, sorry to hear the gang sheet didn't land where you needed it. Worth noting for context, and for anyone reading: gang sheets print exactly as submitted, with no artwork proofing or edits on our end. Transfers by Size orders go through our art team where we can clean things up when needed, which is why your free TBS prints came out cleaner. Both came from the same source files.
Shoot me an email at andres@ninjatransfers.com if you want to walk through what happened or check where things stand.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Love Ninja Transfers!!!

I am so pleased with this company! This is my first time ever using DTFs. I ordered what I thought was the right size for my project, but I was WAY off. I contacted their customer service and got a same day response. They credited me the amount I spent on the wrong size so I could re-order the correct size. They did not have to do that!! I am so thankful they did because I had a limited budget to work with. It literally saved our project.

When the DTFs arrived, they looked perfect. I went with the pre-cut option which saved me so much time. They organized the different sizes for me in the packaging which made it so easy to grab and press. The final project looks INCREDIBLE and I couldn't be happier. It looks like a professional did it, not a beginner!!

13 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Lauren! We’re so glad our team could help make your project work within budget, and that the final results exceeded your expectations, especially for your first time using DTF!

Rated 1 out of 5 stars

I used the popular size feature to…

I used the popular size feature to build the transfers. Unfortunately, every size was extremely small and I could not use the transfers. They offered a one time credit of $25 even though I placed two orders. I am highly disappointed and will not patronize their business again.

24 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Sabrina, sorry the sizes didn't work for what you needed. Our popular size feature displays the actual dimensions of each transfer before checkout so you can confirm they'll fit the application. If you'd like to walk through what happened with your specific orders, reach out at andres@ninjatransfers.com.
Andres | Ninja Customer Care

Rated 5 out of 5 stars

Fast shipping and great quality

Fast shipping and great quality! Will definitely be ordering here again!

20 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, Meaghan! We’re glad you were happy with the fast shipping and quality, and we look forward to your next order!

Rated 5 out of 5 stars

Ninja Transfers has always delivered my…

Ninja Transfers has always delivered my purchases very quickly, and when I had an order not show up, they resent it right away and responded very quickly with amazing customer service. The quality of the transfers is also fantastic.

20 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review! We’re glad our team was able to quickly resolve the missing order, and that you continue to enjoy fast shipping and high-quality transfers!

Rated 5 out of 5 stars

Fast & High Quality

I had to place a very last minute order for my parents 40th anniversary celebration. I thought I could print these decals at my local maker space and they referred me to Ninja. I am BEYOND impressed in the high quality graphics, ease of application, and the one day expedited shipping actually came earlier than expected. THANK YOU SO MUCH, NINJA! I'm so excited to surprise my parents with the shirts I made and couldn't be happier with the product.

21 May 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words, Sarah! We’re so glad the quality, fast shipping, and ease of application helped make your parents’ anniversary celebration extra special!

Rated 5 out of 5 stars

10/10 Recommend

Easy to use and order from, amazing customer service as well!

22 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for sharing this, Alisha! We’re glad you found the ordering process easy and had a great experience with our customer service team!

Rated 5 out of 5 stars

I ABSOLUTELY LOVE NINJA TRANSFERS

I ABSOLUTELY LOVE NINJA TRANSFERS! THEIR RESPONSE AND TURN AROUND TO CORRECT AND REDO AN ORDER WAS REALLY HELPFUL IN COMPLETING MY PROJECT!

12 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, Kassey! We’re glad our team could quickly help correct your order and keep your project moving smoothly!

Rated 5 out of 5 stars

Ninja has excellent customer service my…

Ninja has excellent customer service my package was sent back by the postal service because they said they couldn't locate my home. I contacted Ninja customer service and they had my package sent out next day by UPS and i received my package with no problem.Thank you so much for all your help

19 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Elizabeth! We’re glad our customer service team was able to quickly help get your package rerouted and delivered without any further issues!

Rated 5 out of 5 stars

Great customer service and top quality…

Great customer service and top quality transfers!!

14 May 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words, Travis! We’re glad you were happy with both the customer service and the quality of your transfers!

Rated 3 out of 5 stars

I ordered UV DTF transfers and they…

I ordered UV DTF transfers and they were shipped through Amazon’s I never received the order. Ninja was absolutely no help in tracking down or rectifying the situation. While I like NT transfers this service has made me an ex-customer.

Update: Ninja sent out replacement UV DTF's. Unfortunately, I missed my deadline but I will give them 3 stars for at least trying to correct the problem.

15 May 2026
Unprompted review
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Reply from Ninja Transfers

Hi there, I'm sorry to hear that's been your experience. If you reach out directly with your order details I'd be glad to help get this sorted out for you, andres@ninjatransfers.com

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Very accurate and fast I used next day…

Very accurate and fast I used next day and it was on time thanks so muchh

15 May 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your feedback, Nisha! We’re glad your order arrived accurately and on time, and we truly appreciate your support!

Rated 1 out of 5 stars

Ordered rush order that cost me 28$…

Ordered rush order that cost me 28$ extra for my package to sleep 2 FULL days at there warehouse.
What is the point i will only get my package too late because of that.... i really don't recommend.

i contacted them and they told me that it was shipped which was a lie.

16 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Sébastien, really sorry the rush didn't land the way you expected. Once a label is generated on our end the order is handed to UPS, but the first carrier scan can sometimes lag a day or two behind that handoff, which appears to be what happened here. Cross-border shipments to Canada also tend to see more variable transit times right now, and I'd like to take a closer look at this one for you. Reach out to me directly at andres@ninjatransfers.com and I'll make sure we get it sorted.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

I lined them all up, side by side and compared them…

I lined them all up and compared them all. All the wholesale sites. You all know the orange & white brands, Bule and Begie brand, just to name a few.
I had 10 windows open on my laptop. I spent over 100s of dollars on test and experiments. I had a problem today with a company that I was using as a back to Ninja with my DTFs. They are "Twisted" as heck. they wouldn't admit fault nor did they compensate me for spending over$230.00 on the largest order ive made with them, and also my last. Everything but a few transfers came out fine. I contacted them and it took a while until I threaten to escalate to my card provider. I decide to use Ninja as my go to. They have the best setup, and the Quality goes hand and hand! I called them with an issue, and they pick up the phone and solved the problem on the spot. I ordered some patches and they came back faster than I expected and they were perfect. I believe it's the best one stop shop. Their T shirts are the cheapest and they do everything that I need for my brand and website.

9 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback, David! We’re glad our quality, fast turnaround, and support stood out after all your testing, and we appreciate you trusting us as your go to for your brand needs!

Rated 5 out of 5 stars

The t-shirt exceeded expectations

The t-shirt exceeded expectations. For the price, I anticipated it would be thin. The shirt is not thin, nor thick, it is in between and the ideal weight/thickness for me and I would purchase again!!!

14 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Jody! We’re glad the t-shirt had the ideal weight and quality you were looking for, and we appreciate your support and consideration for a repeat purchase!

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