Ninja Transfers Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, professional appearance, and vivid colors, which are easy to use for various projects. Many consumers highlight exceptional customer service, with staff described as helpful, knowledgeable, and responsive in assisting with orders and resolving issues. The straightforward ordering process, including features like automatic background removal, is also appreciated. However, some customers noted issues with delivery, including slow shipping, damaged packages, or orders that never arrived. A few people also experienced problems with order accuracy, such as missing material, incorrect designs, or transfers failing to adhere. A small number of reviewers reported dissatisfaction with customer service, describing it as argumentative or unhelpful.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the vivid prints, exceptional quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for stickers to place on coffee mugs for a family function. The Ninja stickers ended up being a perfect solution! I was concerned about some thin lines and small text on a transparent ba... See more

Company replied

Rated 5 out of 5 stars

I have worked with UVDTF from other suppliers before and it was always a huge struggle; brittle stickers that cracked or would not lift from the backing or poor adhesion despite all my best efforts. I... See more

Company replied

Rated 5 out of 5 stars

1. I could not believe how easy it was to order these UV DTF PermaStickers! I just uploaded the JPG and the order page automatically removed the background. 2. They look professional and have a... See more

Company replied

Rated 5 out of 5 stars

As a beginner in this market, the team worked with me to guide me to the right product for my application. They are quick to respond, extremely knowledgeable in their product, experts at production an... See more

Company replied


Company details

  1. Custom T-Shirt Store
  2. Craft Store
  3. Custom Label Printer

Written by the company

Premium digital DTF (Direct-to-Film) transfers at wholesale prices for print shops, brands, and side hustlers.

100% Satisfaction Guarantee

Expect More, Worry Less

Expect More, Worry Less
If for any reason you're not completely satisfied, let us know within 45 days of delivery and we'll make it right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(3,235)

480 reviews in the last 12 months

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Rated 5 out of 5 stars

Holy crap these are AMAZING

Holy crap these are AMAZING. I designed my own graphics in Canva. Full color, photos, the whole deal. Uploaded easily. Price was great. They shipped quickly. Used a regular iron to put DTF on t-shirt and it's FREAKING PERFECT. I will be ordering more things!

11 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Karly! We’re thrilled to hear the design process was easy, the quality exceeded your expectations, and that your project turned out exactly as you envisioned. We appreciate your support and look forward to your next order!

Rated 3 out of 5 stars

Great quality but frustrations mounting..

Pros: high quality transfers, good pricing for large orders

Cons: The longer I've used ninja transfers the more issues I have experienced. Minor color issues on the transfers but customer support was super helpful in correcting the issue. My main complaint is about shipping times & costs. Shipping cost is extremely inflated and makes filling small orders as a small business not worth using this service. I find it hard to understand why shipping for a $2, 5" transfer costs upwards of $14 or $18 for 2 day shipping. The standard shipping cost of 5-6$ takes 5-7 business days which is too long of a lead time at that price point in my opinion. I've also had multiple instances where my order doesn't show up on time and I have to reach out, just to be told that the package is lost in transit.

Most recently, I had a DTF order show up that looked like it had been run over by a truck and it was very ripped up & crinkled. One of the transfers in the package looked salvageable & I tried to use it to complete part of an order for a customer. There was a small part of the transfer that was folded over on itself that i did not notice, which led to the shirt being un-sellable. I reached out to ninja & they did issue another set of transfers, but would not send another shirt, so I will now need to eat that cost all while being late on my order.

Now I will say that every time I have had an issue, customer service almost always issues a quick re-order without much hassle. However, my overall summary is that the cost and dependability of shipment is not worth using this service for a small order.

10 June 2026
Unprompted review
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Reply from Ninja Transfers

Thank you for such a thoughtful, balanced review, and for sticking with us through the bumps. We hear you on shipping. For smaller orders, carrier rates can feel steep relative to the item cost, and we understand that's a real tradeoff at that volume. We're also sorry about the DTF order that arrived damaged. We did reissue the transfers, but I'd like to take another look at how the rest of that was handled. Please email me at andres@ninjatransfers.com with your order number and I'll review it directly.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Repeat Customer - First Time Purchasing Blanks!

I have purchased DTF transfers and gang sheets several times, and placed my FIRST order for tee shirt blanks this week. I was pleasantly surprised with the colors and variations of shirts to choose from. The shirts arrived sooner than expected and in great shape. Very excited to apply the transfers for our team outing!

9 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your feedback, Stephanie! We’re glad your first order of blanks exceeded expectations with the selection, colors, and fast delivery, and we hope your team outing is a great success!

Rated 5 out of 5 stars

I grew up in the 80's where we use to…

I grew up in the 80's where we use to go into t shirt shops to get the old school sparkle custom hot pressed shirts.
This order reminded me of exactly that! The transfers are amazing! And bond amazingly to even a spf coated rock rash!
Thanks again guys!

9 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words, Jason! We’re glad the transfers brought back those classic custom shirt memories and that the quality and durability exceeded your expectations!

Rated 5 out of 5 stars

Super ninja faaaaast shipping

Super ninja faaaaast shipping! Love it.

9 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback! We’re glad the fast shipping exceeded your expectations and that you loved the experience!

Rated 5 out of 5 stars

Awesome Guys !

Wow , Let me start off with customer service team. Thankyou Mike for responce time and exceptional understanding. Will be back for more prints . Awesome team and communication done right the first time 👍🏼. +quality +customer service +communication !

8 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review! We’re glad Mike was able to provide the support and communication you needed, and we appreciate your kind words about our quality, service, and team!

Rated 4 out of 5 stars

I have purchased from another well…

I have purchased from another well known company and for some reason, even though it is the same brand shirts I have purchased, the quality of the fabric and stiching is much better from Ninja Transfers. Only reason for 4 stars was that the whole order didn't arrive together and I have an order to complete on my end.

9 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for sharing this, Jennifer! We’re glad you noticed the quality of the shirts and stitching, and we appreciate your feedback regarding the delivery. We’re happy we could get most of your order to you and value your support!

Rated 1 out of 5 stars

I bought the DTF Gang Sheet Builder and…

I bought the DTF Gang Sheet Builder and 6 shirts. I iron all of them at tempeture 310, for 12 seconds. every single one of them got ruined within the first wash

1 April 2026
Unprompted review
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Reply from Ninja Transfers

Hey Barbara, I'm sorry to hear that happened! If you reach out directly at andres@ninjatransfers.com I'd be glad to help get that sorted out for you. Our transfers are tested to last for 75+ washes-- I'm sure we can help figure out what happened on this and help get you the results you were expecting!

Best,

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Fast and great quality

My images (16) was just as the picture that I sent in they where amazing but the only thing was they had forgotten to give me 1 a bigger size and 2 smaller one for youth but I got in touch with them and let them know and they sent me those 3 right away with no charge it was fast and good communication

6 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Lashonda! We're glad you loved the quality of your images, and we're happy our team could quickly get the corrected sizes out to you with fast communication and support!

Rated 5 out of 5 stars

I have been a loyal Ninja Transfers…

I have been a loyal Ninja Transfers customer for the last 5–6 years, and experiences like this are exactly why I keep coming back.

Recently, I had a client who needed their choices of which shirt to go with by Saturday. To make sure we selected the best option, I ordered two white polo shirts from different brands for my client to compare. Unfortunately, one of the items I received on Thursday was incorrect. Knowing my deadline was quickly approaching, I called Ninja Transfers Thursday evening to explain the situation and my concern about not meeting my customer’s deadline.

The customer service representative listened, understood the urgency, and assured me she would do everything she could to help. True to her word, the correct item arrived before noon on Friday!

That is what I call SERVICE.

Because of their quick response and commitment to making things right, my client was able to review both options on time, and my business did not suffer because of the mistake. Anyone can make an error, but what truly matters is how a company responds when something goes wrong. Ninja Transfers stepped up, took ownership, and delivered.

In today’s world, customer service like this is rare. They didn’t just fix a problem—they protected my reputation with my client.

Thank you, Ninja Transfers, for consistently taking care of your customers. I appreciate your professionalism, your urgency, and your commitment to doing what’s right. After 5–6 years of doing business together, this experience reminded me why I continue to choose Ninja Transfers and why I won’t be using anyone else.

5 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words! We're glad our team could act quickly to keep your project on track and ensure your client received everything they needed on time, and we truly appreciate your loyalty and trust over the years!

Rated 5 out of 5 stars

We just love the new transfers that we…

We just love the new transfers that we got. We have already sold ten in just the first afternoon that we received them. Gotta order more! High Quality and Fast delivery service.

3 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your kind words! We’re thrilled to hear the transfers are already helping drive sales, and we’re glad you’re happy with the quality and fast delivery!

Rated 5 out of 5 stars

I am so impressed with this company

I am so impressed with this company. Online ordering was easy, and then it arrived so fast! The quality was great and included clear instructions. Very happy. Would definitely use again in the future.

3 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for sharing this, Kristan! We’re glad the ordering process was easy, your order arrived quickly, and the quality met your expectations. We look forward to serving you again in the future!

Rated 3 out of 5 stars

Delivery needs improvement

I’ve ordered DTF’s many times and always been happy with them, but this time around I ordered 10 blank sweaters which all were stuffed into a plastic bag that by the time I got it had holes and tears so the sweaters that were exposed got very dirty and luckily no damage. I know this is a shipping company thing but could have been better protected than a simple plastic bag.

3 June 2026
Unprompted review
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Reply from Ninja Transfers

Hey Oz, appreciate you sticking with us across all those orders, and sorry the blanks showed up like that. Your feedback is fair and I'll flag this for my team to review. Glad they cleaned up alright. And if anything ever does arrive actually damaged, we've got an easy return on undecorated blanks within 30 days, so you're covered there too. Reach out anytime.

Andres | Ninja Customer Care

Rated 5 out of 5 stars

Ninja Transfers has the Best Quality!

Ninja Transfers is soooo legit! I just ordered 2 transfers to check out the quality and I must say, they did not disappoint. The quality and the colors are so bright and vivid. The packaging that it came in was very sturdy and solid. After ordering it arrived in 2 days and I was surprised how quickly it came! They included a bunch of good promotional products and that is a plus. You can tell this is a company that cares about their company brand,product, customers and service. I just wish I had a garment press instead of using an iron to press my shirts that I designed. A little YouTube video tutorial and I got them just right. I will definitely be reordering from Ninja Transfers again!

2 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks so much for your feedback! We’re glad you were impressed with the transfer quality, vibrant colors, fast delivery, and packaging, and we appreciate your support as you continue creating with confidence!

Rated 5 out of 5 stars

I wanted to leave this review because I…

I wanted to leave this review because I felt compelled to share to everyone how exceptional the customer service is that Ninja has provided to me. Granted, the order was incorrect 3x times and I really wish they had a proof approval option available -- but despite the errors in artwork, Ninja made sure to get it right. And they did so quickly. Very responsive and fast shipping. Overall a great experience and one that makes me confident to continue doing business with the company. Thanks ya'll!

2 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your feedback, Tracy! We’re glad our team was able to quickly resolve everything and ensure your order was made right, and we appreciate your continued trust and support!

Rated 5 out of 5 stars

High Quality stickers for a low price!

I was looking for stickers to place on coffee mugs for a family function. The Ninja stickers ended up being a perfect solution! I was concerned about some thin lines and small text on a transparent background, but it wasn't an issue. The low cost allowed me to order extra sets for errors or just to put on other things. Not sure how they will hold up after washing, but they seem pretty durable and high quality. They also included some bonus stickers and a squeegee. I'd recommend Ninja Transfers to anyone. 👍

1 June 2026
Unprompted review
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Reply from Ninja Transfers

We appreciate your feedback, Chris! We’re glad the stickers delivered the quality and detail you needed, and that the extras and value made your project even better!

Rated 5 out of 5 stars

I have to say getting fast response and…

I have to say getting fast response and resolution was greatly appreciated and all companies should do this great. Since they made things right after a hiccup I went ahead and ordered a out 320 in products! Great quality and I can stand behind what I am selling because of them!

1 June 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for your review, Sarah! We’re glad our team could quickly resolve everything and earn your confidence, and we appreciate your trust in our quality and service!

Rated 1 out of 5 stars

Terrible first time shopping

This is the first and last time ordering from this company. I ordered prints a week ahead of an event, paid for next day shipping and didn’t get my prints on time. Customer service was no help, not apologetic at all didn’t not care whatsoever. Do not recommend.

23 May 2026
Unprompted review
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Reply from Ninja Transfers

Hi Mahatma,

I'm sorry this happened. Missing a delivery you paid to have on time, right before an event, is exactly what we don't want. The support afterward should have shown far more care. We did refund your shipping, but I know that doesn't undo the timing you needed. I'd like the chance to make this right — reach me directly at andres@ninjatransfers.com.

Andres | Ninja Customer Care

Rated 1 out of 5 stars

I was happy with them with previous…

I was happy with them with previous orders, and customer service was helpful, but on my last order, they messed up on the size and despite my screenshot to prove they are wrong, they didn't want to fix it. Good before, but bad customer service now. They just lost a loyal customer.

30 May 2026
Unprompted review
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Reply from Ninja Transfers

Hey Botta, sorry to hear you were let down on this one. There were actually two separate orders in play here, placed a few weeks apart, which is where the artwork difference comes from.

It looks like my team did offer to help get you the prints you wanted. That offer still stands, reach out to me directly at andres@ninjatransfers.com if you need any help sorting that out.

Best,

Andres | Ninja Customer Care

Rated 5 out of 5 stars

I made a BIG order and late in the day…

I made a BIG order and late in the day and was worried it wasn't going to get out in time being that they are East Coast but they rocked it out as usual and I just received it in CA. I love how you can call them and get a knowledgeable human on the other end. This is a really hardworking, responsive company who cares about their customers and makes a GREAT product.

30 May 2026
Unprompted review
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Reply from Ninja Transfers

Thanks for sharing this, Laura! We’re glad we could deliver your order on time and that our team’s responsiveness, knowledgeable support, and product quality continue to earn your trust!

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