NINETYNINE AMSTERDAM Reviews 

59
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered a pair of JUSTUS BLACK here at NinetyNine Amsterdam. I am verry pleased with how the glasses look. Also, the shipment was on time as I was told by the amazing support. The support is excelle... See more

Company replied

Rated 2 out of 5 stars

They misled me with standard delivery.. Standard delivery in Europe is 3-5 days now I have to wait for a month instead, really disappointing. I wish they were honest from the beginning on how long th... See more

Company replied

Rated 5 out of 5 stars

fast, beautiful, solid, good looking, that's what I have become now that I have 3 glasses in my collection from Ninetynine-Amsterdam ;-) but seriously I can recommend these guys to everyone, quality i... See more

Company replied

Rated 5 out of 5 stars

Beautiful sunglasses very happy with them these are my second order , good quality the price is great also fast delivery thank you.

Company replied

Company details

  1. Sunglasses Store

Written by the company

NINETYNINE AMSTERDAM stands for easy and accessible eyewear. We bring you the hottest styles to complement your looks. With our shades, your look will be one problem less to think about.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.5

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(59)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Good quality

Very Good quality in shades,happy With my purchase and It didnt take alot of time to get delivered

28 May 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Legi,

Thank you so much for your review.

We're so happy to hear that you love our products! It is great to know as well that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Pearl

Rated 1 out of 5 stars

I need help with them!

Guys I dont know what to do! I have already paid them and the dont even respond to my emails! Please help!!

In the response below the are lying, I have currently 4 unanswered emails. I can prove it to ANYBODY

18 May 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Nikos,

Thank you for taking the time to write this review.

I just went through your emails and it shows that someone from our support team is already in contact with you since Tuesday, May 18th. It also shows that your order is still in transit and for International shipping, please understand that any shipping delays are due to the pandemic which is really challenging, but we're constantly looking for ways to improve delivery time.

Our support team will continue to look into this for you and they will continue to communicate with you via email. We again appreciate your feedback and we hope to serve you better soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Nice product

Very good product and nice package

13 May 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Seth,

Thank you for taking the time to write your review. We're glad you're happy with your AVERY I glasses.

We will have new pieces coming, so we hope to see you again in our store soon!

Sincerely,
Pearl

Rated 5 out of 5 stars

Exactly the way i wanted and it fits me…

Exactly the way i wanted and it fits me perfectly

10 May 2021
Unprompted review
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Reply from NINETYNINE AMSTERDAM

Hi Fredrick!

Thank you for taking the time to provide your feedback. We are so happy that you love your SIDNEY glasses and we hope to see you in our store again soon!

Thank you so much!

Sincerely,
Pearl

Rated 5 out of 5 stars

I ordered a pair of JUSTUS BLACK here…

I ordered a pair of JUSTUS BLACK here at NinetyNine Amsterdam. I am verry pleased with how the glasses look. Also, the shipment was on time as I was told by the amazing support. The support is excellent, beeing very kind and available for any questions at all times. Highly reccomending!

5 May 2021
Unprompted review
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Reply from NINETYNINE AMSTERDAM

Dear Dorde,

Thank you so much for your review. We're so glad that you're happy with your new pair of glasses and with your overall customer experience! We will be adding new items in our store soon and we hope to see you again!

Sincerely,
Dyne

Rated 2 out of 5 stars

They misled me with standard delivery..

They misled me with standard delivery..
Standard delivery in Europe is 3-5 days now I have to wait for a month instead, really disappointing. I wish they were honest from the beginning on how long they order takes to arrive I would of opt in the faster delivery option.

2 May 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Ben,

Thank you for taking the time to write this review and I'm sorry to hear about your disappointment.

I just went through your order and it shows that we are still within our average timeframe of 5-15 business days. The indicated 3-5 business days is just the processing time which was clearly discussed in our shipping information page. https://ninetynine-amsterdam.com/pages/shipping-information

Submitting your order form means that you have agreed with our shipping policy. In fact, your package already arrived in your country.

We again appreciate your feedback and we hope to serve you better soon!

Best,
Pearl

Rated 5 out of 5 stars

Beyond my expectations

Beyond my expectations! they deliver quality and live by their name.Good customer service.

30 April 2021
Unprompted review
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Reply from NINETYNINE AMSTERDAM

Dear Daniel,

Thank you so much for your review.
We're glad you're happy with your new pair of glasses. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Would buy again for sure :)

25 April 2021
Unprompted review
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Reply from NINETYNINE AMSTERDAM

Dear Milla Laura,

Thank you so much for your review.

We're glad you're happy with your AVERY I SILVER glasses. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Great quality for a good price and…

Great quality for a good price and especially the fit is amazing!

16 April 2021
Unprompted review
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Reply from NINETYNINE AMSTERDAM

Dear John,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses! We hope to see you soon in our store again.

Sincerely,
Dyne

Rated 5 out of 5 stars

The sunglasses was just woow i love it…

The sunglasses was just woow i love it thank u once more

10 April 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Denis,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses! We have added new collections in our store and we hope to see you again soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Very good and very fast

9 April 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Merlain,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Despite the fact that transporting…

Despite the fact that transporting company failed to deliver it for many times and i had to contact them myself for number of times, the service of ninetynine amsterdam crew was excellent !

9 April 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Aurimas,

Thank you so much for your review.

We're glad you're happy with your purchase despite of the extra waiting which is really beyond our control but we thank you for your patience all throughout the delivery and we hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Very nice and classic fits well.

9 April 2021
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Hi Andrew,

Thank you for taking the time to write this review. We're so happy to hear that you love your COPPER BROWN GOLD glasses! We hope to see you soon in our store again.

Sincerely,
Dyne

Rated 5 out of 5 stars

Delivered in few days

Delivered in few days, the quality of watches is top. Great job guys.

14 March 2021
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Evgeny,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster.

We hope to see you again in our store soon!


Sincerely,
Glenn

Rated 4 out of 5 stars
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Rawlings,

Thank you for taking the time to share your review for the VIVAIN PURPLE BLACK glasses. We're working hard to further improve the quality of our glasses, so your feedback is much appreciated.

We hope to see you again in our store soon!


Sincerely,
Glenn

Rated 5 out of 5 stars
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Laura,

We're glad to know you're happy with your BROOKLYN BROWN glasses.

It's always our aim to offer high-quality, but affordable glasses that would match the style of each of our customers. We're delighted to hear you're satisfied with your purchase and we hope to see you again soon!


Sincerely,
Glenn

Rated 5 out of 5 stars

Glasses are perfect

Glasses are perfect. Well designed and solid. Nice packaging.

5 March 2021
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Katarzyna,

Thank you for sharing your feedback on the COPPER BLACK GOLD glasses.

We've worked hard on improving the quality of each of our items and we're happy this went unnoticed.

We got a couple of other glasses on sale, so we hope to see you again in our store soon.


Sincerely,
Glenn

Rated 1 out of 5 stars

I cant track my order through the…

I cant track my order through the emails that you have sen it to me and i dont have any info when and how the order will be received ?
So please appreciate your support to let the shipping company in egypt contact me?
Thanks
Cell#+201222668356
Or # +201271962957

3 March 2021
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Nora,

Thank you for taking the time to write this review and I'm sorry to hear about your disappointment.

I just went through your emails and it looks like your order was delayed due to COVID-19 restrictions. International shipping amidst the pandemic is really challenging, but we're constantly looking for ways to improve delivery time.

Meanwhile, there is only a slim chance that our customers will have to pay for some Customs fees. In our experience, just a few had to pay these, since our orders are carefully packed. In any case, we don't have any control in any country-related charges as they're charged on the discretion of your local Customs.

We again appreciate your feedback and we hope to serve you better soon!


Sincerely,
Glenn

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