Generally good expirence but the link to the order did not work
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Good service thank
The wait time was reasonably short and…
The wait time was reasonably short and the communication between us was excellent.
The cost of the product was astronomical but I could not find this particular product anywhere in Canada.
It was a necessary item (contact lens solution) that appears to be back ordered in our country.
I drink my coffee every morning
I drink my coffee every morning when I get to work, and let me tell you it works everytime gets you going for sure 100%.
Excellent health tea!
Excellent health tea. Plus Excellent delivery service coming from such a distance
Reliable and prompt service
I have been looking for Ligaplex 1 since we moved back to Canada. An excellent product! Your service was excellent. Prompt reply and I was able to track the package right to Northern Canada. Thank you!
Great products
Fantastic!!
Fantastic!!! Great quality products, packaging and service.
Fast shipping
I wanted to order from this company but…
I’m writing to warn people not to buy from this company. There are also bad reviews about scamming from one of the other DBA’s associated with this company. Also, even though their website is listed as ninelife I don’t find any physical listing for this business in Canada, only a registered business address in Delaware, and China, and the UK. And anyone can get a Canadian phone number. I wanted to order from this company months ago but saw some weird prices—like 535.00 for a 50lb.bag of flour. I buy a 50 lb bag of flour 3-4 times a year and I pay under 40.00. When I called them and asked why their prices were so off, they gave me some weird answer. I’ve noticed many, many bad reviews on sitejabber and when I checked this company out claims they have two offices, one in Kong Kong, and one in the UK, and they have several other DBA businesses listed in Lewes, Delaware, and just reading from one of them, I found a lengthy review that accused them of scamming their customer—just like reviews in sitejabber about ninelife.

Reply from NineLife Canada
very good love it
Extremely Impressive!…
I’ve never been this impressed with the way a delivery was handled. I never lost track of the goods till it was delivered.
Really Outstanding Service!
Good pricing
The price for the next care was really good and shipping was somewhat not too long
Reliable
Easy to order. Fast delivery. But there was tape everywhere so it ruined thé boxes when I triied to open them. I ordered 3 boxes of tea and the package was wrap properly but when I opened the package, the 3 boxes were tape together and I had to destroy the boxes to access the tea bags. I now have 60 tea bags that no longer lives in the boxes.

Reply from NineLife Canada
Great follow up
Very reliable service, follow up from ordering till delivery, reliable service and very good products too.
I was able to open up multiple tickets…
I was able to open up multiple tickets to trace my package
Fast delivery, good product
Delivery arrived in reasonable time & the bottle was well wrapped in protective material. I like the product. My only suggestion for improvement would be to consider switching biodegradable bubble wrap or recyclable paper padding
Descriptions are accurate and safely…
Descriptions are accurate and safely packaged. Delivered in timely manner.
Excellent customer service
Customer service was extremely attentive, in a timely manner, valued me not only as one more customer, communication was key. They even helped fixing my mistake when filling out my address. That made sure I received the parcel correctly. I am extremely satisfied and will be encourage to both order again from Ninelife and recommend it for friends.
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