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Company details

  1. Cloud Storage Service

Information provided by various external sources

Beautifully secure collaboration tools, built for business. Nimbox Vault is a service that lets your teams easily share and collaborate on corporate information, whilst you retain advanced audit controls, helping to ensure your business’s compliance with industry regulations. Vault provides secure file sharing, collaboration, desktop and server backup, remote file server access, and encrypted cloud storage. Thousands of people and organisations across the world now rely on our zero-knowledge services, for Windows, Mac, Mobile, and server—including banks, governments, and health care providers.


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Does the job great

Does the job great!
Only one minor thing - it took me a little while to work out how to share folders with folks outside my org. All good now.

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Great alternative to OneDrive etc

Great features to make cloud document storage easy and secure. Very simple to set up, easy to invite guests (and easy for them) and support when needed is excellent.

Well worth looking into if you need to share files in your business.

18 August 2021
Unprompted review
Rated 4 out of 5 stars

A bit of a hidden gem

Nimbox is far easier to use than it first looks. I am also sure that it does far more things than I currrently use it for ( secure file sharing and offsite back ups) but their online help lets them down as I have found it difficult to navigate and it does not really give an overview of how good this product really is. Their email help is good at answering specific problems.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Secure and Reliable Product

Simple, secure and reliable. We've used Nimbox for over a year now and had no issues whatsoever. UK based data centers and a friendly support team - I would recommend this service over other cloud based file collaborating software.

11 December 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Thank you for this very kind review, Dan!

It's great to hear you would recommend Nimbox.

thanks again,
Meg :)

Rated 4 out of 5 stars

Excellent product, excellent people

Nimbox is a great product which I use for work and am very impressed with. It works very well in allowing users to share files and documents with good admin controls and is excellent for security.

On the few occasions we've needed to contact support the team are quick to respond and knowledgeable

The only reason for not giving 5 stars is that it's not quite as seamless for Mac users (especially when working with Windows users)

3 December 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Hey Jamie!

Thanks for taking the time to leave us a great review :-)

It would be useful if you could log a ticket with support@nimbox.co.uk so our team can look into your problem further as there may be a solution to it.

Thanks,

Meg.

Rated 5 out of 5 stars

A great web based file server which is…

A great web based file server which is easy to use and most of all the most secure and safe deposit for all your data.

27 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Thank you for this very kind review, Chris!

If you need anything then please don't hesitate to contact a member of the team.

Meg.

Rated 5 out of 5 stars

Great product and great service…

Great product and great service provided. Safe and secure environment with ease of acess for users. Would recommend to all new users looking for this type of product.

27 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Thanks, Valerie :-)

Its great to hear our customers value security as highly as we do!

Rated 5 out of 5 stars

Nimbox are great to deal with

Nimbox are great to deal with. Although the support I have needed has been minimal, when I have required, it has been efficient and personal.

27 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Hey Richard!

I am glad to hear you have found our Support Team helpful.

Thanks for leaving us a great review, it's much appreciated! :-)

Rated 4 out of 5 stars

Great for small teams!

Really would benefit from granular permissions, and while their support is exceptionally good we have found some bugs/issues. It's annoyingly one of those things that you don't always realise something is going wrong until you've lost some crucial documentation/changes or encountered other versioning problems.

As an easy-to-set-up and use document repository it definitely performs well, but perhaps best for smaller teams and light collaboration. Lack of integrations/customisable experience and the likes can be somewhat frustrating as teams start to grow and projects require closer collaboration.

Last anecdotal point, I'm still annoyed I once tethered a wifi connection to my laptop and Nimbox quietly synced several gigs worth of data causing a hefty fine on my bill, hadn't even noticed it was syncing but I guess that's on me!

27 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Hi William,

Thank you for leaving us this review.

We have a handful of different ways to grant permissions which can be done through Active Directory, user groups, admins, user permissions and team shares. A new update is coming to Nimbox which will allow further permissions for Team Shares, this includes allocating users to specific roles. You can keep up to date with our feature roadmap. If you would like access to our Trello Roadmap please don't hesitate to drop the team on email at hello@nimbox.co.uk and we will send you the link over!


I'm sorry to hear that you have been affected by certain bugs. Our team works as quickly as they can in order to solve issues like this and to ensure Nimbox is back up and running with as little downtime as possible.

I just wanted to highlight that Nimbox is for privacy and security conscious organisations. The whole foundation of Nimbox is about ensuring only the intended recipient has access to the right data, although there are some customisation options available our focus is always on compliance and security of our client's data.

We’re more than happy to have a phone conversation if you feel this would help.

Meg :)

Rated 4 out of 5 stars

No-nonsense software

Nimbox is a no-nonsense secure way for me to back up my files and share files with remote colleagues. I am not particularly computer literate, but I have found Nimbox easy to operate for the most part. When I do get stuck with something, the email and telephone based assistance is very good. I just wish that they would complete their on-line manual as I am sure that this programme has many more applications.

21 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Thank you for your response, Mike!

I am glad you have found our Support Team useful.

With regards to an online manual, we have a knowledge base on our website http://support.nimbox.co.uk/help_center which consists of feature guides and general support questions.

We are also currently working on our website and help center to ensure we have the most up to date information available for our customers.

If you have any specific questions then please get in contact with us :)

Rated 5 out of 5 stars

Brilliant for a new start up...

We were introduced to Nimbox over a year ago, when we were looking for a cloud based file share. Absolutely brilliant, very easy to set up, use, share files, introduce guests. There is also a handy mobile phone app, which allows us to upload photos. On the occasion we have needed to contact customer services, we've received an immediate reply to answer without delay.

20 November 2018
Unprompted review
Nimbox logo

Reply from Nimbox

Hi Richard!

Thank you very much for your kind review.

If you need any further assistance then please don't hesitate to contact us.

Meg :)

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