Maybe They see a review and reply, because i wrote to Contact Support about 2-3 times to their e-mail. 0 answers. I ordered Labels for my Niimbot b4, payed, and no information from their side. No emai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have ordered a nice bundle of products at Niimbotlabel.com and unfortunately the carrier in The Netherlands tried to deliver the order after business hours to our office. Sad, because soon after we... See more
At 1st I was a bit skeptical, I ordered the Niimbot D11-H after I read the reviews and saw several negative reviews. I ordered and paid by PP but there was no confirmation, but the ordering was just b... See more
You didn't deliver, we have paid for two items we did not recieve. Your courrier is absolutley ******, can not be contacted, your items are a month late, you have ****** my project up. 16/11/2024 A... See more
Company replied
Company details
Written by the company
An Official Reseller of Niimbot Label Makers D11 D101 B21 B203 and Label Refills. International Shipping. EU IOSS Ready. Niimbot is a brand of wireless handheld label printers designed for businesses and households. The best coverage of label types and the best price of Niimbot label refill.
Contact info
FT4, 23/F, TECHNOLOGY PLAZA, 29-35 SHA TSUI ROAD, TSUEN WAN, N.T., NA, Hong Kong, Hong Kong
- info@niimbotlabel.com
- niimbotlabel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nimbot
Quick delivery, considering Christmas time and distance, Black Friday discount still applied, bonus!
Straightforward ordering from site, very pleased with purchase
Zero communication on order number NB18617. DO NOT USE
Exactly the same as Johns review below. I have sent them emails which I have had no answer to. Unacceptable customer service in this day and age. I have asked for a refund as this was intended to be a Christmas present. I will buy something similar from a more reliable company.
Order NB18698
I placed my order 4 days ago order (order NB18698) on the UK website. Only when I had completed the transaction did it become clear that the product would ship from China. It is a Christmas present and so I am concerned that it will not arrive in time. I have sent 3 e-mails, using the "contact us", system and I have had no reply. I have read other reviews and I see that the common claim is that the company has not received the mails. Hopefully, the company will not hide behind this here. I see no way to cancel the order and there is no way of contacting Nimbot by telephone. I simply need to know whether my order will arrive by Christmas and if not I need to cancel and nobody is responding. I find this level of service completely unacceptable.
The order took a very long time to be…
The order took a very long time to be delivered.
Tried cancelling said it had already been dispatched. And I had to return to China !
I'm still waiting for An invoice.
NOT DELIVERED.
NOT DELIVERED.
Yodel seem incapable of allowing me to speak to a human when I call. NIIMBOT ignoring my emails and according to tracking its been stated in one place for several days!
USELESS

Reply from NiimbotLabel
Excellent product I will buy it again…
Excellent product I will buy it again when I’m out of stock
Great Little Printer
I honestly didn’t think much about the printer , after receiving it and trying it out I was pleasantly surprised,
the app lets you store all your labels and file them separately, the labels are of great quality, very impressed 👌🇦🇺
They don’t answer emails and I haven’t…
They don’t answer emails and I haven’t received my order.

Reply from NiimbotLabel
crooked printing
A very beautiful printer, looks expensive, prints brightly. But it often happens that it prints crookedly. Therefore, the already expensive stickers become even more expensive.
Hard to find anywhere else good price…
Hard to find anywhere else good price will use again.
Fantastic Team
Fantastic company, great product, friendly staff and the postage speed is pretty good too. Thanks guys 💖
The new Niimbot D11-H works great
The new Niimbot D11-H works great! The app is easy to use and works good. They maxed out on the delivery to the EU (the full 14 days), but from China that's still okay.
Made Good
You didn't deliver, we have paid for two items we did not recieve. Your courrier is absolutley ******, can not be contacted, your items are a month late, you have ****** my project up.
16/11/2024
Appolgies for my hard comments. Niimbot have sorted all my issues, thier products are great, but on an international market you don't always have full control of couriers.
We have continued to purchase Niimbot products.

Reply from NiimbotLabel
Just Perfect !!!
Very disappointed with niimbot
Very disappointed with niimbot. Since I bought the B101, I've never been able to sign up for the app's vip plan, to have full access without restrictions, it always gives me an error. I contacted them by email and they simply told me to wait and never got back to me. They could have cared more about my situation, generated an external charge, or even a courtesy, if they really cared about the customer who opted for their brand. After all, it's your app's mistake, not mine. In short, disappointed.

Reply from NiimbotLabel
Great little machine
This is a great little machine and the app is very easy to use and reliable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







