I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Helpful and fast service.
First time using this service and the staff were so helpful, explained clearly how everything needs to be ordered etc. Fast service as we received them the next day.
10 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
Very polite helpful and friendly
Very polite helpful and friendly. What you need when you call for any orders. But this company excels in customer service.
7 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Excellent service always
Excellent service always. Polite, helpful staff. Good customer care
9 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
The service Nightgale give is first…
The service Nightgale give is first class.
10 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
My husbands first delivery
My husbands first delivery. No problem.Thankyou
8 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
Efficient service
Helpful calkl handler understood my needs and processed the order without fuss. He went above and beyond in checking I had all the items I need and even suggested items that might be useful 'just in case'. Top marks.
10 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Great company and staff
Great company and staff, always nice and friendly and really helpful can't say enough about them.
7 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
Needed catheters bags urgently and…
Needed catheters bags urgently and request was dealt with quickly and efficiently
3 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
I find Nightingales extremely helpful…
I find Nightingales extremely helpful in going through a variety of items which one needs when experiencing health issues.
They are efficient and pleasant, which is an extra bonus.
Thank you for continuing to be helpful.
10 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
Nightgale service - excellent as usual
Always answer the phone promptly - always friendly and helpful - fast delivery - always updated and good product - I wish everything was this easy and reliable
8 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Nightingale.
I have been using nightingaledelivery.co.uk since March this year. A simple telephone call from a member of staff who was polite and took me through the ordering process and the products I would need.
The ordering process is simple and takes very little time.
The delivery process is also explained and again this is also simple to follow. They operate a system when they believe you may need to re-order products giving you ample time to complete an order.
Excellent service.
9 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kieran
Great service and information
Reminder email sent, and phone call to check on suppliers, no problem if not needed as yet or will take the order. Kept informed at all stages of order and progress. Told when order is dispatched then informed delivery company at all stages very good service, no problems at any time highly recommended
8 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale!
Best wishes, Kieran
My husband passed away
My husband passed away . It was now my turn a few days after to order my bags. The staff were unbelievable. They told me to take a deep breath. I had already told them my address and dilemma. The next minute everything was ordered. They were very understanding, kind and genuine. . My delivery was very fast, the delivery p very helpful
1 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Nightingale Delivery is one of the…
Nightingale Delivery is one of the best I have come across. At times I wonder how quickly and efficiently it responds, following my Orders.
Any query, phone them or send an email, it has answers
there and then. The personnel is friendly, caring and have a lot of patience.
Well done and keep it up!
4 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with Nightingale Home Delivery Service. Our team will be delighted to hear your comments, and we truly appreciate you taking the time to share them. Thank you for choosing us.
Kind regards, Kieran
Delivery was timely and I was happy…
Delivery was timely and I was happy with the information provided.
7 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Brian, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Christopher, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
5 stars all the way
5 stars all the way! Brilliant service and very polite!
7 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Neil, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
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