Do not stand by product very bad customer service. When you buy the doors they go above and beyond when you receive them and have an issue nowhere to be found.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered 23 Rustic Alder interior doors, prehung and finished. The doors and finishing were excellent. They are solidly built, and every door was true and required no adjustment before setting. None... See more
Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem yo... See more
Didn't email the receipt when asked even though they charged the invoice, they had to be reminded. Botched delivery and timeline as well. They stated 5 business days to crate the material which seem... See more
Company details
Contact info
11100 Broadway, 46307, Crown Point, IN
- 219-663-2279
- nbsdoors@gmail.com
- nicksbuilding.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Front door
Was told 2 weeks. Took a mouth . And there customer service lady's are short and rude. The people do not communicate amongst their building
Acceptable Experience But With Some Disappointment.
I couldn't be happier with my door. Incredible craftsmanship. I received a lot of assistance with the ordering portion and delivery and fortunately for me things went as planned. I have had great difficulty locating help locally with my lockset after being unsuccessful in not only troubleshooting via telephone but also with lock sales department and the manufacturer additionally. It has lessened the overall experience and still has me frustrated even 5 months out since my purchase.
Door is beautiful
Door is beautiful. Excellent workmanship - very satisfied. Took a chance buying somewhat sight unseen but worked out very well.
TOP NOTCH
Top quality product at unbeatable prices. They do exactly what they promise, rare these days.
Awesome Everything!
I ordered an unfinished Alder pine door. The quality is beyond wonderful. Absolutely BEAUTIFUL. The craftsmanship is top notch and the hardware is very high quality. Delivery time was as advertised and shipping crate was itself a work of functional art. Absolutely bombproof.
I will absolutely be ordering my patio doors here when the time comes.
The door we purchased is gorgeous,and …
The door we purchased is gorgeous,and the service was outstanding.
Beautiful door arrived well protected
Beautiful door arrived well protected. Love the quality. They delivery came on time with no issues. They were very helpful when I called with questions, even when they were about to close and the web designer was able to steer me to the right door.
Beautiful but Bumpy CS.
The Door is just beautiful. But it was soooo difficult to get a shipping date. I was told multiple things by multiple people which made it impossible to coordinate the stucco work on a new building.
Nice door
A little more difficult to order a door online. The folks there where quite helpful. I feel the quality of the door is very good. I would and have recommended Nicks
This door is way better than expected
This door is way better than expected, I love it so did my carpenter
Door arrived and I was very pleased…
Door arrived and I was very pleased with the shipping container it came in
You can tell they know what they are doing to protect the product
The Brazilian mahogany looks great!
It did take quite a while to get the product but I think because of their volume that’s why we had the wait
All in all 4 stars
They office staff was very responsive
Alan from San Diego
Doors look great / Del, to long
Doors look great, It took way to long to get the finished product. If they have a million doors in stock you would think that there might of been some jams laying around somewhere! 4 weeks was a bit much in my book.
The door arrived on time very well…
The door arrived on time very well created and a very nice looking door haven’t installed it yet but all looks good so far
Can't thank them enough!!
Can't thank them enough!!! Beautiful work!!! This is honestly the first time I buy something HUGE like this from out of state! I was very nervous about it, but I am so glad I did!!!! They keep you updated on its status! VERY AWESOME COMPANY!!!! Would definitely purchase again in the future! 😍 Thank you so much!
This is the second time I have ordered…
This is the second time I have ordered a product from Nick's Building Supply. The first time a few years ago, I ordered 2 Redwood and Cedar Garage doors, this time an African Mahogany Front Doors with side lites....Each time my high expectations were exceeded! The doors are absolutely beautiful, (even the carpenters kept remarking how beautiful the doo was). Not only that, but the prices were the best! I did a ton of research, and no one came close, pricewise. Everything came is as ordered and in perfect condition. These guys are the best!!!
Great doors - many delivery problems
The pre-hung doors were exactly as expected, high quality and easy to install - I also ordered matching trim in knotty Alder - I clearly expected knots and even blemishes on the edges but 2 door trim pieces (out of 20) had knots that had 'fallen out' leaving more than half the width of the molding missing. I gave a 4 star rating because of the high quality and indeed the staff were helpful and pleasant to deal with. But there were some MAJOR problems. Perhaps my biggest complaint was a lack of communication. Ordering 6 doors and several hundred feet of trim - I had given my credit card and patiently waited for the delivery notice. After more than 6 weeks I called and was informed that I had only paid 50% which is more than fair, BUT I was never notified that the other 50% was owed when the order was completed and was never notified of completion -- I waited so long because I didn't need the doors for 4-5 weeks. After clearing that confusion up and paying the rest of the invoice it took another week to actually get the doors shipped. I was told and have every reason to believe that the doors had been finished for some time and were just sitting waiting to be shipped. I would have expected that they should have immediately gone to the front of the shipping line. One other minor complaint the entire order was but into a single package that was 3 feet by 4 feet by 10 feet and weighted 775 pounds. First there was no way to check the doors on the truck (they were all fine) and second the size of the package made lift gate service impossible and even with 3 or 4 men there is no way to manually off load such a package from a semi truck. It would have helped to break the package into a manageable size for a small builder.
WOW!!
WOW! We ordered our mahogany front door with sidelights from Nicks Building and were more than impressed. Our interior doors just arrived and they appear to be of the same great quality as the exterior door! Highly recommend these guys. The shipping is great too- ours were all shipped a considerable distance- they really crate these things well.
Our beautiful rustic 8' arched door…
Our beautiful rustic 8' arched door shipped without problems and on time. After staining and installing, the door is awesome. thanks so much for making this work.
Gordon Lawrence

Reply from Nick's Building
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






