I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup. My car faces west, and in the summer I would frequently find the dashcam on t... See more
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Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... See more
Company replied
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the... See more
Company replied
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... See more
Company replied
Company details
Written by the company
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Contact info
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , United Kingdom
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
Excellent customer service
I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup.
My car faces west, and in the summer I would frequently find the dashcam on the floor.
I needed the sticky attachment for the dashcam to get rid of the problem, but it wasn’t in the box.
I phoned Nextbase, explained the problem and their customer service colleague said “ no problem I’ll have one sent to you right away “
It arrived today.
Excellent customer service, and attitude and it deserves to be recognised.
Thank you Nextbase
23 October 2023
Unprompted review
Disappointing product
I ordered adhesive pads for my Nextbase Dashcam. It couldn’t even hold the camera for two days. Waste of money.
27 March 2023
Stopped my dashcam dropping off the window
Having bought a new car, I had my dashcam transferred to it. The spare sticky pad I had must have dried out a bit, and a few weeks later the camera started falling off the window. Even the powered mount wouldn't stay up without the camera. It was easy to find the new sticky pads and base plate I needed on the web site. They arrived quickly and my dashcam now stays firmly stuck to the window instead of dropping off every couple of hours and dangling helplessly by its cables!
26 March 2023
Very speedy delivery and all parts came…
Very speedy delivery and all parts came came in tact.
29 March 2023
Ordered security decal
Ordered security decal, which was pretty expensive and also expensive shipping fee considering it's an envelope item. Took a long time to process, ship and receive.
29 March 2023
Excellent customer service!
Excellent customer service!
Very helpful, many thanks for sorting my issue.
26 March 2023
Very helpful staff as ever
26 March 2023
it all came as expected
it all came as expected. no delivery issues.
but not overhappy with the confusing and mixed operating instructions received.
i will give a full review when i have operated the product for some while (only fitted in car a few days ago)
26 March 2023
Excellent service thanks
Excellent service thanks, great to speak to people who know their products.
5 April 2023
Unprompted review
Easy to find the addition part I needed…
Easy to find the addition part I needed for my camera. I was very pleased with the quick delivery
29 March 2023
Great service and great delivery
Great service and great delivery
Ordered in the afternoon and received next door
29 March 2023
Very easy to find and buy the parts…
Very easy to find and buy the parts needed after a car fire, and arrived very promptly.
29 March 2023
Arriving quick and in good conditions
28 March 2023
Straight to the point an quickly sorted
29 March 2023
Prompt delivery thank you.
28 March 2023
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