Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.
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The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... See more
Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... See more
Company replied
I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... See more
Company details
Written by the company
Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.
Contact info
1700 Jasper St., 80011, Aurora, United States
- 800-624-6706
- info@newstripe.com
- newstripe.com
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Hasn’t replied to negative reviews
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We bought a new sprayer for our soccer…
We bought a new sprayer for our soccer lines-the first time we used it one of the levels would not stay to on due to the vibrations of the motor. Newstripe was called and they sent us a new lever right away. Customer service was easy to call and they were very helpful.
We're still having issues with getting the motor started (sometimes it starts right away, sometimes it takes quite a few pulls, even when warmed up).
Overall the paint sprayer works well when it is running.
Excellent customer service and user…
Excellent customer service and user friendly online check out!
The recirculating switch was leaking
The recirculating switch was leaking. I found and ordered one from Newstripe. It was shipped and received quickly. I installed it and now I don’t have a leak and can use my Newstripe paint machine. Yippee!
way better product than the one i had
Great selection
Happy to find this
Great price on a hard to find part, but 10 bucks shipping for a plastic filter is a little high, and more than the part cost. Would also be good to know the mesh size of the filter prior to ordering.
Had Aerovent Maintenance kit in stock…
Had Aerovent Maintenance kit in stock and check out was very easy.
Excellent service
Excellent service. Easy to place an order. Very responsive/helpful when I called prior to submitting my online order. Thanks Andy!
Product says it paints a 5 inch line
Product says it paints a 5 inch line. It does not paint a 5 inch line. Paints a 2 inch line at best.
I purchased the Rollmaster 1000 three…
I purchased the Rollmaster 1000 three years ago. It works great. Easy to use.
Great product
Great product, simple and easy to use. Has proven to be durable. Website is easy to use and very easy to order parts.
Fast delivery of a hard to find part…
Fast delivery of a hard to find part for my airless.
Quality part at affordable prize!
Paint went on easily and so far is…
Paint went on easily and so far is holding up very well to traffic.
Your customer service person on the…
Your customer service person on the chat was very helpful.
Website had all of the parts I needed…
Website had all of the parts I needed and check out was smooth.
I needed some parts for our AeroVent…
I needed some parts for our AeroVent can disposal unit. The website was super easy to navigate. I found our particular unit easily and got the parts ordered quickly. The photos of the actual part were helpful in confirming the correct part was ordered. Checkout was a breeze. Very good experience!
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