Newstripe Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.

Rated 5 out of 5 stars

The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... See more

Rated 5 out of 5 stars

Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... See more

Company replied

Rated 5 out of 5 stars

I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... See more

Company details

  1. Manufacturer

Written by the company

Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, everything went smoothly,with all we spoke,with. A pleasant experience. And great service.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Great products and even better customer service! Fast shipping as well! Shawn was super helpful with specific questions I had and was very knowledgeable about the products I ordered. Thanks you!

18 April 2022
Rated 5 out of 5 stars

The website was great just wish there…

The website was great just wish there was a way to change the shipping methods. I live in Hawaii so would be nice to get shipping from ups or fedex direct. But will see I like the website it’s after hours there and I’m getting all my questions answered. Availability which the other websites didn’t have. Good job guys!!!
Mahalos

4 April 2022
Rated 4 out of 5 stars

Back in business

Mr. Shawn helped tremendously with getting my 3 can aerosol puncture system back up and operating properly. Also, helped me understand some better ways to help our unit operate more efficiently.
Thank you, Shawn...

7 January 2022
Rated 5 out of 5 stars

A valued vendor

On the few times I have found it necessary to call for support I have found individuals that were attentive and ready to assist. Not one time have I got the feeling I was being tolerated but rather I was being treated as a valued customer.

Thank you!

16 October 2021
Rated 5 out of 5 stars

Excellent product and service

Newstripe's products and service are exceptional. I'm part of a small group of soccer players who have been responsible for lining our field for the first time this year. It's been a learning experience and Newstripe made it possible for us to succeed. We have a limited budget but also did not want the wastefulness of using aerosol spray cans. We were able to buy the Field Liner 3 from Newstripe. It has performed well and as an extra bonus, gave us a little bit of upper body work out each time we lined (to use the hand pump). We have been careful with using the paint strainer and cleaning the liner after every use. We hope the liner will give us years of utility. It seems sturdy and well made. Late in the season, we did have a little problem with the pump but our Newstripe sales person, Andy Ducey, was able to suggest the replacement of the pump assembly for only about $40. That piece of equipment does get a work out, but the solution seems quite reasonable. We have also bought the 1 gallon buckets of concentrated paint. It saves on shipping costs and we can slightly dilute each gallon to make 6 gallons which allows us to line our U12 sized field two separate times (pumping up only to about 10 psi). Thanks Andy and Newstripe!

29 September 2021
Rated 5 out of 5 stars

I was very pleased

I was very pleased, with the website. User-friendly, like the fact they give you the options of excess, Once you selected the product you desired. Thanks I look forward to receiving my new equipment.

29 July 2021

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