While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 193 reviews, reviewers had a great experience with this company. Customers praise the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product for its practical exercises and helpful strategies, noting significant positive changes in their well-being. The staff is consistently highlighted for their kind, knowledgeable, and supportive approach. However, some people were dissatisfied with the refund process, reporting difficulties in obtaining refunds and a lack of response to their requests. Some reviewers also felt that the programs did not live up to their promises, describing the content as too basic or requiring materials not initially disclosed.

What people talk about most

User experience

People report positive experiences with user experience. Many customers appreciate the program's ease of use,... See more

Product

Customers had positive experiences with product. Many reviewers found the programs, such as the "Vagus Nerve... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the professional support, helpful... See more

Staff

Users describe positive interactions with staff. Many customers highlight the professional, kind, and... See more

Refund

Customers consistently express frustration and dissatisfaction with the refund process. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 5 out of 5 stars

I have just started this program and I wish I had access to something similar years ago. It's explaining everything I've gone through and misunderstood. I have wasted so much time and money on doctors... See more

Company replied

Rated 5 out of 5 stars

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathi... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Just started this journey

I'm new to neurotoned, but so far I am finding it very helpful. I find the exercises to be practical. And having someone walk you through the process is something I need. I'm looking forward to seeing where this journey takes me.

25 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Alex 💛

Your reflection is so thoughtful. The connection between mind and body can be such a missing piece for many people.

I especially love that you shared how the gentle nudge email helped you begin with small steps. That’s exactly the intention. No rush. No pressure. Just manageable moments. Thank you for trusting us and for noticing the care behind the structure.

Rated 5 out of 5 stars

Programm(s) for gentle recalibrating of your nervous system - and also gentle support

I've bought the "Vagus Nerve Healing Journey" a few weeks ago, since I've tried behavioural therapy for years, it worked only to a certain extent, and was made aware that you also have to heal the body/ "unfreeze" your nervous system which is stuck in alarm mode, not only the mind.
Yelling out to Facebook helped ;-), upon an add from Neurotoned, which addresses this exact problem, I signed up for the above course.
Naturally, I couldn't get myself in gear, and didn't start. A few days after my purchase, I got an email saying "we understand that things can be scary and overwhelming. Here's a super simple step to get started, then, we recommend if you find it in you to start slowly with uncomplicated exercises to calm down your system before going for the 30 day program, here's a link".
And I am so grateful. It's super simple, smaaaall baby steps, I can manage to motivate myself daily even if it's just for a few minutes. I am still at the very beginning, but am so happy to have found Neurotoned where they don't powersell, I feel seen and taken care of and don't feel pressure to rush into things.
<3 <3 <3

25 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Alex 💛

Your reflection is so thoughtful. It truly made me smile! The connection between mind and body can be such a missing piece for many people.

I especially love that you shared how the gentle nudge email helped you begin with small steps. That’s exactly the intention. No rush. No pressure. Just manageable moments.

Thank you for trusting us and for noticing the care behind the structure.

Rated 5 out of 5 stars

Beautiful experience

Beautiful, real women sharing their knowledge and helpful techniques on regulating the nervous system. I do a session, then I usually take some days to integrate and journal and practice some minutes, and then the next. There is no pressurre. The only form of self- love I am able to maintain ;) Totally recommend 💖

25 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Soraya 💛

The way you described taking time to integrate between sessions feels so aligned with what this work is about. There truly is no pressure here.

I love that it feels like a sustainable form of self-love for you. That’s such a powerful reframe. Thank you for your warmth.

Rated 5 out of 5 stars

Healing with ease

The course and content has been easy to follow. Simple techniques to ease my nervous system back a rest, digest, heal state rather than fight, flight, freeze. Additional resources are also available. I am enjoying the videos and content.

25 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Heidi 💛 “Rest, digest, heal” is such a beautiful way to describe that shift. We’re so glad the techniques feel simple and accessible.

It’s lovely to hear you’re enjoying both the videos and the additional resources. Thank you for being part of this community and for sharing your experience. 💙

Rated 5 out of 5 stars

Tasting the pleasure of calm

The program is easy to follow, not more overwhelm. The team is great and I'm taking it really slowly because I'm into a little bit of a ton of work to go quicker. BUT it has really, really helped me. Just the basic techniques were relieving. At this point my body needs more, to go further, but I'm focusing more, being at more ease with myself, find comfort in my own company, taste the pleasure of calm, I even uninstalled social media and I'm not craving to go back (not unbearably at least). Old paths like "looking for a substance for quick relief in default" are fading away. I'm really grateful with this. I'm going on and I trust it will get even better.

22 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Rosa María, thank you so much for sharing this 💛

“Tasting the pleasure of calm” is such a beautiful way to put it. The fact that you’re moving at your own pace and noticing old patterns fading shows real, lasting change.

We’re so grateful you’re here and trusting the process. It truly deepens over time. 💙

Rated 1 out of 5 stars

Be Aware - Be Careful Scam

I bought the 29 dollar course. Then another additional $90 I paid, never recieved anything. Have tried calling no answer, emailed no answer. Looking how to do a refund cant find anything. Its a loop that takes you in circles. Thinking this is a scam. Be careful. I would not recommend this product it's bogus.

20 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Jan,

We are truly sorry that this was your experience. We understand how frustrating and concerning it must have felt to not receive immediate confirmation or access. We want to confirm that your refunds has been fully processed and assure you will not be charged again.

We have requested our team to double-check in case any of your previous emails did not reach us. If there is anything further you sent that we may have missed, please let us know. We would genuinely like to investigate this thoroughly so that no client feels this way again.

We apologise again for the stress this caused you and thank you for letting us support you, even breifly through your journey.

Rated 4 out of 5 stars

Plan ahead using neurotoned tools!

I have a very stressful event that comes every 6 weeks. In the past, it would be followed by crippling pain as my auto-immune disease flared up. This last time I tried several of the neurotoned strategies to calm my system, and it helped a lot!

18 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Cheryl, thank you so much for sharing this with us 💛

Planning ahead and using the tools before your stressful event is such a powerful shift. That kind of proactive regulation can truly change how the body responds to stress over time.

It’s especially meaningful that you noticed less of an autoimmune flare afterward. While Neurotoned isn’t a substitute for medical care, calming the nervous system can absolutely influence how intensely the body reacts to stress.

We’re so glad the strategies helped you and we appreciate you sharing your experience with others.

Rated 1 out of 5 stars

Customer service is useless, don't trust the 30-day money back guarantee

I asked for a refund within 30 days and was told that I would receive it unless I wanted to exchange the course for another one. I chose the refund and they stopped answering.

1 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Alice,

We sincerely apologise for the delay in communication that led to this review. That is not the experience we aim to provide.

I want to assure you that both of your refunds have been fully processed and you will see them returned to your original payment method. We are sorry again for the frustration this caused and thank you for giving us a try. We'll be here to support you even if your not with us right now. Wishing you an abundance of opportunity and growth throughout your journey.

Rated 5 out of 5 stars

Awesome

Awesome! Great community and online classes. Learned some helpful techniques and looking forward to learning more.

20 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Bax! Thank you so much! 💛

We’re so glad you’re enjoying the community and classes. Hearing that the techniques are helpful means a lot to us.

We’re excited for you to keep exploring and building on what you’ve learned — there’s so much more ahead. Thanks for being part of Neurotoned! 💙

Rated 5 out of 5 stars

I've noticed a lot of positive shifts…

I've noticed a lot of positive shifts since doing the Neurotoned program. Even after a couple of weeks of the 30 day program I noticed my mind and body relax as my vagus nerve started working properly. Since then I've been doing the monthly programs (which are so inexpensive for what you get I highly recommend them) and I love how each month has a different theme with a focus on the nervous system. I'm learning a lot and this has enhanced my awareness so I see now when I'm holding or bracing or rushing or have underlying anxiety and I now have a variety of tools to use to calm and shift back into a balanced, regulated nervous system. I wish I had done this years ago!

18 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you so much for sharing your experience, Gini! 💛 We’re thrilled to hear that the Neurotoned program has helped your mind and body relax and that you’ve found the monthly programs both accessible and insightful. It’s wonderful to hear how you’re noticing your body’s patterns and using tools to restore balance. Your enthusiasm means so much, thank you so much for recommending us and shareing your experience with us!

Rated 5 out of 5 stars

It's amazing to notice the subtle…

It's amazing to notice the subtle shifts that have been happening since I started on the platform. I have felt supported through and through - the community, the therapists, the support team, and the guidance from the exercises. The platform nurtures such a language of kindness and safety that resonates through all the practices and I'm excited to show up everyday for myself as I experience the positive changes.

18 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Khai, your words are so heartwarming! 🧡 We’re glad the platform and community have provided a sense of support and safety for you. It’s amazing to hear that you’re noticing these subtle shifts and showing up for yourself every day. Thank you for sharing your journey with us!

Rated 5 out of 5 stars

I found the exercises I learned to be great for helping me with insomnia

I found the exercises I learned to be very useful and easy to incorporate into my daily life. Tapping has become my go-to method for getting back to sleep in the middle of the night. Something that used to take hours of tossing and turning is now calm and almost instantaneous.

17 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Maya, we’re so happy to hear the exercises are helping with your sleep! 🌙 It’s incredible that tapping has become a go-to tool for you and that you’re finding calm and rest more easily. Thank you for letting us know, it’s exactly why we created the program to help yyou through this.

Rated 4 out of 5 stars

Flexible structure and gentleness

Neurotoned has a flexible structure, which makes it easy to fit into my daily schedule. The blend of physical and mental exercises keeps you engaged and gently gives results.

17 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you, Vesna! 💛 We’re glad you appreciate the flexibility and gentle structure of Neurotoned. It’s wonderful to hear that the blend of mental and physical exercises keeps you engaged while supporting your wellbeing.

Rated 5 out of 5 stars

Wonderful Investment

This has been one of my better investments for my mental health. I have tried EVERYTHING and this has been a program that is affordable, informative and oh so interesting. It's been a wonderful journey so far.

1 December 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Ilva, your review made our day! 🌟 We’re thrilled that you find the program affordable, informative, and enjoyable. It’s encouraging to hear it’s been a positive investment in your mental health journey.

Rated 2 out of 5 stars

App is NOT intuitive to use, difficult to get help

The app is not intuitive to use, and finding a way to get answers wasn’t easy so I stopped using it after a week.

15 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Allison, thank you for your honest feedback. We’re sorry the app wasn’t intuitive for you and that support wasn’t immediately clear. Your insights are invaluable, and we’re continuously working to make the experience smoother for everyone. We will reach out to you and see how we can help you through this issue, thank you for your feedback!

Rated 4 out of 5 stars

Helped how to navigate rupture and repair click for me

This app has helped me better understand how to navigate rupture and repair. Very grateful. 🙏 I don’t like having to wait a day to be able to read more content.

15 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Xye, we’re so glad Neurotoned has been helpful for navigating rupture and repair. 🙏 We understand the waiting for content can be frustrating, and we appreciate your patience and your feedback, it helps us improve the experience for all members going forward! Thank you for that!

Rated 5 out of 5 stars

I am glad to have found neurotoned

I am glad to have found neurotoned. The presenters are kind and knowledgeable. The practices and information offered is varied and let's one have many light bulb moments. Crucial to having breakthroughs with how your body and nervous system feel.

15 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Thank you, Mags! 💛 It’s wonderful to hear that the presenters and practices are giving you those “light bulb” moments. We’re glad you’re noticing breakthroughs with your body and nervous system, it’s exactly why we created the program. Thank you for being with us!

Rated 4 out of 5 stars

I found the Neurotoned program at just…

I found the Neurotoned program at just the right time. The exercises have been so helpful and the instructors are so gentle and kind in their presentations. I appreciate that the programs are self-paced and accessible for the whole year with a small subscription fee. There is plenty of opportunity to engage more deeply, but no pressure. I have learned a lot so far and being a part of the Neurotoned community has been a good experience.

15 December 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

We’re so thrilled to hear the timing of finding Neurotoned felt just right! 🌟 It’s fantastic that the self-paced programs and supportive community are helping you learn and grow without pressure. Thank you for letting us be a part of your journey!

Rated 5 out of 5 stars

I have just started this program and I…

I have just started this program and I wish I had access to something similar years ago. It's explaining everything I've gone through and misunderstood. I have wasted so much time and money on doctors who could never explain things to me like this program does. I would recommend it, and have already to four people in my family and friendship circle.

14 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Elizabeth, your words are so meaningful to us! 💛 We’re glad the program has helped explain experiences and fill gaps that traditional approaches couldn’t. It’s wonderful that you’re sharing this with your family and friends, thank you for spreading the support and just remember, we're here to support you through your journey.

Rated 5 out of 5 stars

I’m so glad I found Neurotoned to help…

I’m so glad I found Neurotoned to help me reset my Autonomic Nervous System. The exercises are gentle, easy to do, and supportive. The program offers participants somatic tools, such as, breathing exercises, humming, music therapy and a supportive community. I will be continuing the program, as I know that it helps me to heal.

14 February 2026
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Chris, we’re so happy Neurotoned has helped you reset your Autonomic Nervous System. 🌿 It’s great to hear the exercises are gentle, supportive, and healing for you. Thank you for committing to your journey with us and letting us be apart of that with you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look